(台北)網路系統工程 L1 Onsite Network & Data Center Support Engineer

Key Responsibilities Perform on-site installation and configuration of computing cabinets, network equipment, and infrastructure. Act as the first point of contact at the data center site; coordinate with internal teams (WMB, DCFE, Server, ICTRE, EUS) for delivery and operations. Coordinate with suppliers for buildout details, including cabling and equipment layout. Receive and store IT equipment securely; track inventory and generate reports. Support and verify network implementation, including port validation and walkthroughs with Operations and Automation teams. Schedule and liaise with service providers for dedicated lines and internet activation at both FC and DC sites. Work closely with automation system vendors to validate system connectivity and troubleshoot issues. Conduct site delivery tests such as failover and service availability. Maintain and update device records in AMS and ensure proper monitoring setup in NMS. Provide detailed documentation on hardware status, issues resolved, and performance reports. Train local teams on basic operations and maintenance procedures. Required Skills & Experience Hands-on experience with Cisco, HPE, DELL, Juniper, Nutanix, and VMware. Knowledge of data center standards, structured cabling, and on-site coordination. Proficient in generating documentation, reports, and inventory records. Strong coordination and communication skills with various stakeholders. Ability to work independently in a fast-paced, on-site technical environment. Language Requirements Fluent in Mandarin Chinese (local communication) Proficient in English (technical documentation and meetings) 【主要職責】 安裝與設定：協助先進機櫃與設備配置，用於執行資料中心應用程式。 地端支援：擔任現場第一聯絡窗口，協調與執行交付任務。 與多方協作：與WMB、DCFE、伺服器、ICTRE、EUS及其他運營單位密切合作。 設備管理：接收並妥善儲存設備，定期提供庫存報告並維護AMS/NMS資料。 網路驗證：與網路供應商、系統自動化供應商合作，確認所有埠口與網路設置正確。 服務啟用：安排與服務供應商協調，確保FC與DC的專線與網路啟用。 文件管理：紀錄硬體狀態、故障排除紀錄，以及定期提交效能與SLA報告。 【專業技能需求】 熟悉下列系統與設備：Cisco、HPE、DELL、Juniper、Nutanix、VMware。 具備自動化系統網路整合經驗者尤佳。 具備訓練在地技術團隊的能力。 【語言能力】 中文流利（母語等級） 英文良好（可進行工作溝通與書面報告）