[Coupang TW] Senior Program Management Specialist (TW Catalog Taxonomy)

Company Introduction   Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.     Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.  We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”    Role Overview   We are seeking a Taxonomy Manager to lead the development, optimization, and governance of product categorization and classification across Coupang Taiwan’s marketplace. This role is critical to ensuring a seamless shopping experience, accurate search results, and efficient product discovery.  What You Will Do  • Manage & Optimize: Maintain and enhance the taxonomy structure to improve product findability and conversion. • Govern Quality: Enforce data standards and rules to ensure catalog consistency and a trustworthy shopping experience. • Analyze & Report: Use data to identify catalog gaps, reduce poor search results, and report on performance. • Cross-functional Execution: Work with Merchandising and Product teams to support business initiatives and product launches. Basic Qualifications   • 5+ years in e-commerce taxonomy or catalog management. • Bachelor's degree (Information Science, Business, Data fields). • Proficient in analyzing user search data and sales metrics; familiar with automated classification tools. • Excellent communication skills in English & Mandarin. Preferred Qualifications  • Hands-on experience with AI/ML-based classification tools or product data enrichment systems. • Strong analytical mindset with the ability to translate user behavior and search data into actionable taxonomy improvements. • Proven ability to collaborate effectively with cross-functional teams including Merchandising, Product, and Engineering. Recruitment Process and Others   Recruitment Process   • Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer • The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.  Details to Consider  • This job posting may be closed prior to the stated end date for application if all openings are filled. • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. • Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.  Privacy Notice​  • Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​