• Take ownership of the end-to-end order-to-cash process and customer activation for E-commerce key accounts (e.g., BRITA DTC, MOMO) in Taiwan, ensuring smooth execution and operational excellence • Working with EC channel leads to developing strategic action plans in response to the market & category dynamics, timely to deliver sales goals and annual targets • Execute Ecommerce/ DTC campaigns, product launches, and seasonal promotions across key platforms. Drive sales operation efficiency and enhance sales fundamentals to achieve all related KPIs • Collect, validate, and analyse sales data, customer insights and category trends and translate to insightful and analytical rationales and proposals to support business planning and decision making • Streamlining core processes to improve forecast accuracy, order fulfilment, and account performance tracking. • Collaborate with cross-functional teams (marketing, supply chain, customer service) to ensure alignment and execution of Ecommerce initiatives. Business Acumen & Operation Excellence • Achieves sales target via data-driven strategy & solution. • Manage investment with discipline in budget & payment to build a profitable business partnership. • Strengthen sales fundamentals to maximize customer profitability and sustainable growth. • With experience and familiarity with DTC, analytics, RMN (retail media network) and support the whole sales department to set up learnings to optimize investment Customer Management & Partnership • Digest channel and shopper insights to identify implications for brand & customer solutions. • Work closely with internal key stakeholders to provide meaningful suggestions for customers. • Negotiation with customers, multiple stakeholders and internal stakeholders to attain the optimum result. Category Leadership and Shopper Activation • Escalate customer selling from pricing negotiation to category selling. • Manage JBP, basic contract negotiation and other customer partnerships. • Keep best-in-class execution to support business & category objectives, and enhance the shopper journey Industry Penetration & Insight • Stay on top of consumer trends, customer priorities, and competitors' actions, then develop plans to gain share. • Proactively observe overall TW and APAC industry and retailer movement. • Understand, align, and act under company strategy & management priority. Compliance with regulatory, legal, and financial guidelines, especially EU CARTEL Law and TW trade regulations.
待遇面議
(經常性薪資達 4 萬元或以上)
• 3+ years of key account management experience with a proven track record. Prior experience in FMCG MNC or EC platform is a plus. • E-commerce or challenging negotiations experience preferred. • Comfortable with data-driven decision-making and strategic planning. • Accountable, proactive, organised and result-driven • Resilience and agility to cope with ambiguity, uncertainty, time pressure and rejection • Strong communication and interpersonal skills. • Strategic thinking with perspective as a leader, effectively handling routine work and acting as a team player. • Entrepreneur looking for growth and willing to take up the challenge in the dynamic of the overall retail market and customer environment.
• 可部分遠端居家上班 • 獎金/禮品類 • 年終獎金/績效獎金/業績獎金 • 年節獎金/禮品 • 福委會福利 • 團保 • 優於勞基法休/請假制度 • 員購優惠 • 教育訓練