中台分析管理師(下班時間穩定)

Position Overview The Junior Middle Office Analyst supports middle office operations by assisting with client account management, compliance checks, and interaction with the IB department. This role requires knowledge of forex trading and CRM systems, with a focus on ensuring operational efficiency and client satisfaction. Key Responsibilities D2D queroes: Assisting with day to day queries escalated from support & other teams. assisting with queries related to Client,web terminals and mobile trading applications. Account Management: Process client deposits and withdrawals, ensuring accuracy and timeliness. Compliance Checks: Identify and flag accounts for suspicious activities. IB Department Support: Handle requests from the IB department, including verifying eligibility for IB upgrades and ensuring compliance with requirements. Slippage Handling: Investigate slippage complaints by reviewing ticket numbers, symbols, and ticks in MetaTrader, and communicate findings to clients via email with price screenshots. System Utilization: Use CRM systems for managing trading accounts and IB operations. Qualifications Experience: 2–3 years of experience in back or middle office operations, preferably in a financial or trading environment. Skills: Core understanding of forex trading calculations is required. Basic understanding of MetaTrader operations (training provided; admin knowledge is not required). Familiarity with rebate and partnership setups. Strong attention to detail for identifying potential suspicious trades Basic proficiency in CRM systems for trading accounts and IB operations. Knowledge: Understanding of forex trading-related calculations, including commission structures for metals, currencies, cryptocurrencies, and stocks. Basic understanding and experience with social trading, copy trading, dynamic leverage-related software, or account management software required. Additional Notes Experience or skills in databases is a plus. Familiarity with Python, Jupyter Notebooks, or similar tools is an additional advantage. 24小時輪班制度 *.周休二日 *一個月排一次固定班別時段(每月換一次班別) 上班地點近捷運南京復興站出口6, 走路無需2分鐘 *.輪班津貼：晚班400/天；夜班800/天