Account Manager (Bioscience)

Thermo Fisher Scientific Inc. is the world leader in serving science, with revenue exceeding $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving sophisticated analytical challenges, improving patient diagnostics and therapies or increasing efficiency in their laboratories, we are here to support them. Our team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com. Job Responsibilities -Serve existing customers, maintain daily orders, discuss customer needs and build strong long-term relationships. -Meet or exceed sales targets on a quarterly basis. -Manage territory information by recording opportunities, effectively managing accounts, and acquiring competitor status updates. -Maintain daily run rates of consumable reagents and identify benchtop instrument needs. -Promote new product information and other general information to customers, incorporating these activities into the forecast plan. -Manage selling prices within the territory to balance profitability and coverage. -Investigate and resolve customer complaints, ensuring a customer happiness rate of over 90%. -Collaborate with cross-functional teams (TAS, TSS, CS, Logistic, and Service) to build opportunities and successfully complete deals. Job Requirements -Proven min 3 years of experience in a sales role, preferably within the scientific or related industry. -Outstanding communication and interpersonal skills. -Ability to determine customer needs and provide tailored solutions. -Strong organizational skills and the ability to manage multiple accounts effectively. -Demonstrated ability to meet and exceed sales targets. -Knowledge of territory management and competitor analysis. -Capacity to promote new products and integrate this information into sales strategies. -Ability to handle customer complaints and achieve high happiness rates. -Experience working with cross-functional teams to achieve common goals. Interested applicants please submit your application via https://jobs.thermofisher.com/global/en/job/R-01328574/Account-Manager-II