IT Infrastructure & Operation Lead

About Nogle Group Nogle Group Services is where financial innovation meets global impact. Over a decade ago, we embarked on a transformative journey that has established us as a dynamic player in the fintech sector. As a venture studio, we are dedicated to nurturing and growing innovative businesses that are redefining the future of finance. Our unique approach allows our team members to collaborate with a diverse array of entities and stakeholders on a global scale, making every day at Nogle an exciting and enriching experience. About the Role As the IT Infrastructure & Operation Lead, you will take ownership of the company’s core IT infrastructure, cloud platforms, enterprise systems, and cybersecurity operations. In this role, you will work closely with the COO as a strategic partner, helping to shape the company’s growth and operational efficiency. This is not a managerial position, but rather a high-impact Individual Contributor (IC) role. You will drive IT operations end-to-end from daily service delivery and vendor management to long-term infrastructure planning and security strategy, ensuring scalability, compliance, and business continuity. Key Responsibilities Infrastructure & Network Management - Design, deploy, and maintain network infrastructure (LAN/WAN, firewalls, VPN, wireless networks, etc.). - Monitor and optimize system and network performance, troubleshoot issues, and ensure high availability. - Manage cloud environments (e.g., AWS, Azure, GCP) with a focus on scalability and cost efficiency. Cybersecurity & Compliance - Develop and enforce IT security policies, including identity access management, endpoint protection, and data encryption. - Conduct risk assessments, vulnerability testing, and incident response. System Administration - Manage enterprise systems such as Active Directory, Microsoft 365, Google Workspace, collaboration tools, and virtualization platforms. - Maintain backup solutions, disaster recovery plans, and business continuity strategies. Project & Vendor Management - Support IT-related projects, including domain management, GWS mailbox administration, and website management. - Assist in evaluating technical solutions, vendor negotiations, and contract management. IT Operations & Help Desk - Provide technical support for Windows and macOS environments, handling user incidents and service requests. - Establish and implement IT service management (ITSM) processes, including incident management, problem management and change management.