IT Systems Support Specialist MIS工程師｜Construction Industry

職缺說明｜About the Role 我們正在尋找一位具備基本IT管理能力、熱愛解決問題的 MIS工程師，協助公司內部資訊系統、設備與帳號的日常維運，並參與數位化轉型相關專案。 We are seeking an IT Systems Support Specialist to manage internal systems and devices, provide daily technical support, and participate in digital transformation initiatives. 這個職位除了維護日常資訊環境，還能參與ERP導入、AI流程串接、硬體設備規劃等跨部門專案，是公司技術發展的後勤推手。 In addition to daily IT operations, you’ll also take part in ERP implementation, AI integration, and system planning, supporting our broader tech evolution. ------------------------------------------- 主要工作內容｜What You’ll Do 公司內部電腦、印表機、網路、監視系統維護與設定 Maintain and configure internal computers, printers, networks, and surveillance systems Microsoft 365、Google Workspace、VPN等帳號與權限管理 Manage user accounts and access rights across Microsoft 365, Google Workspace, VPN, etc. 伺服器、NAS、備份與資安基本設定與維護 Administer basic server, NAS, backup, and security protocols 協助部門導入ERP、Ragic、AI工具與流程自動化方案 Support ERP, Ragic, and AI tool adoption across teams 針對員工需求提供IT協助與教學，撰寫簡易操作手冊 Provide helpdesk support and prepare basic user guides or SOPs 資訊資產管理與報廢控管、採購建議與規格審核 Manage IT assets, handle decommissioning, and advise on procurement/specs 協助資安政策落實、帳密控管與疑似外洩通報流程 Help enforce cybersecurity policies and access management ------------------------------------------- 我們希望你是這樣的人｜Who You Are 對資訊系統有基礎認識，願意深入理解公司運作流程 Solid IT knowledge with curiosity for business processes 主動解決問題，喜歡「協助別人把事情弄好」的成就感 Problem solver who enjoys helping others work more efficiently 能獨立處理例行維運工作，並追蹤異常與故障狀況 Independent and responsible with good troubleshooting habits 願意學習新工具（如：ERP、API串接、AI自動化） Open to learning new systems (ERP, APIs, AI tools, etc.) ------------------------------------------- 必要條件｜Required Skills 熟悉 Windows 作業系統、常見辦公軟體與簡易網路設定 Familiar with Windows OS, office software, and basic networking 了解電腦組裝、周邊設備安裝、基本線路與Wi-Fi建構 Understand hardware setup, peripherals, and simple network wiring 有資訊系統維運經驗至少1年以上 1+ year experience in IT operations or helpdesk 能使用Excel製作資產表單、簡易SOP文件 Comfortable using Excel to manage assets and create SOPs 大專以上學歷，資訊工程／資訊管理／電子電機相關科系 Associate degree or higher in Information Management, CS, or EE