Quality Engineer 品質工程師

Job Responsibilities｜工作內容： • Develop and implement quality control procedures across incoming, in-process, and outgoing stages 建立並執行進料、製程與出貨階段的品質管制流程 • Conduct root cause analysis and corrective/preventive actions (CAPA) for quality issues 針對品質異常進行原因分析並執行矯正與預防措施（CAPA） • Monitor and improve yield, defect rates, and customer satisfaction metrics 監控並改善良率、不良率與客戶滿意度指標 • Lead internal and external audits (ISO 9001, IATF 16949, customer audits) 主導內部與外部稽核（如ISO 9001、IATF 16949、客戶稽核） • Collaborate with cross-functional teams to resolve quality concerns and support NPI (New Product Introduction) 與跨部門合作解決品質問題並支援新產品導入 • Maintain and analyze quality data, including SPC, FMEA, and control charts 維護並分析品質數據，如統計製程管制（SPC）、失效模式分析（FMEA）、管制圖等 • Handle customer complaints and coordinate 8D reports or RMA processes 處理客訴並協調8D報告或退貨（RMA）流程