個人金融 客戶盡職調查 CDD Checker, COO, CBG (台北)

Role Summary: The CDD Checker in CBG is responsible for reviewing and verifying Customer Due Diligence (CDD) cases, ensuring compliance with bank policies and regulatory requirements. This role involves using the new AOS CDD system for processing and requires attention to detail in handling various client scenarios, particularly concerning risk assessment and documentation. Key Responsibilities: CDD Case Review and Verification: ● Review and approve CDD cases initiated by the maker within the new AOS CDD system. ● Perform risk rating verification. ● Ensure all necessary documentation and information are complete and accurate according to the latest SOP guidelines. System Operations: ● Utilize the new AOS CDD system for all regular and triggered CDD cases. ● Address issues where cases are locked in the system, and release them if necessary. ● Troubleshoot cases that fail to close in the system due to Finacle or V+ profile update issues, identifying and resolving discrepancies in customer information such as occupation details or email flags. ● Process case cancelations and ensure proper authorization by a case checker (the maker and checker cannot be the same person). Risk Assessment and Compliance: ● Understand and apply concepts related to CDD risk levels, including low, medium, and high-risk classifications, and the corresponding documentation requirements. ● Re-evaluate and adjust customer risk levels if there are significant changes in customer identity, occupation, or other background information. ● Conduct sanction questionnaires and related checks. ● Verify information for specific customer types, such as those with certain occupations (e.g., retired, student, homemaker, unemployed), ensuring proper source of funds documentation. ● Perform inquiries like household event announcements. ● Ensure compliance with sanction identification and internal control guidelines. Coordination and Communication: ● Communicate with makers and relevant teams to resolve issues, such as incorrect branch selection during case initiation or problems with data updates in Finacle or V+. ● Forward KYC printouts to the submitting branch contact and AML CDD Team. ● Collaborate with AML CDD Team for specific case reviews, especially for OBU eBCAP in AOS processes.