104 人力銀行

1602916 - Technical Product Support (TPS) Engineer (Location:Hsinchu or Taichung or Tainan) 台灣應用材料股份有限公司 _Applied Materials Taiwan 本公司其他工作

工作內容

Key Responsibilities :
1. Responsible for all technical support related aspects at a specific customer: escalations, fleet performance, system installations, improvement programs and upgrades.
2. Acts as intermediary and field escalation focal point between customer and Division by providing technical support and documentation to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment.
3. Provides Alpha Site support to Engineering specifically related to installation, operation, calibration, service and /or testing of a new hardware, process or software design in house or on an engineering tool.
4. Provides Beta Site Support; specifically related to installation, operation, calibration, service and/or testing of a new hardware, software or processes on a customer tool.
5. Initiates and provides review of ECO's to ensure data supports fix and follow up with communication to the field.
6. Generates and presents system performance data as required. This includes performance metrics such as MTBF, MTBI and Availability. Reporting will also include process data and I/W spending analysis.
7. Supports GPS in the generation of documentation such as CENs and BKMs. Creates and reviews documentation covering technical improvements, system upgrades, and support plans. Presents at customer level. Ensures field implementation.

Functional Knowledge :
Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines.

Business Expertise :
Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market.

Leadership :
Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements.

Problem Solving :
Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information.

Impact :
Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies.

Interpersonal Skills :
Explains difficult or sensitive information; works to build consensus.

職務類別:
半導體製程工程師
工作待遇:
面議
工作性質:
全職
上班地點:
新竹市
管理責任:
不需負擔管理責任
出差外派:
需出差,一年累積時間約六個月以下
上班時段:
日班,8:30AM~5:30PM
休假制度:
週休二日
可上班日:
一個月內
需求人數:
1 人

條件要求

接受身份:
上班族
工作經歷:
4年以上
學歷要求:
大學、碩士
科系要求:
不拘
語文條件:
  • 英文 -- 聽 /精通、說 /精通、讀 /精通、寫 /精通
擅長工具:
不拘
工作技能:
不拘
其他條件:
1. 4-6 years background working on PDC CDSEM tools, DRSEM knowledge is advantage
2. Ability to solve complex technical issues independently
3. work under customer pressure
3. Ability to travel around 40%
4. Good interpersonal skills and English skill


Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities.

公司福利

優渥薪資:固定年薪14個月, 另加發績效獎金及股票 
優惠認股:員工享折扣認購美國總公司股票
輕鬆購車:3年36萬免息汽車貸款
享受假期:每年享優於勞基法之休假數,隨年資增加,最多達每年30天 
玩樂好行:員工及眷屬國內外旅遊補助
健康好食:免費早餐、半價午餐及晚餐
安心出差:差旅緊急協助計畫
福利補助:生育補助、結婚津貼,三節及生日禮金、特約廠商優惠
身心健康:員工健康檢查、專業心理諮商、員工健康方案、營養和體重控制、健康講座
多元活動:舉辦青山活動、家庭日、春秋季一日旅行、戶外活動及成立各式社團
輕鬆紓壓:附設健身房及韻律教室,專業教練提供課程;美髮、美容、油壓、穴道指壓等

聯絡方式

聯絡人:
人力資源處
其他:
1. Please go to our careers website at http://www.appliedmaterials.com/company/careers/jobs to submit your job application.
2. Please also submit your English resume on 104 and send your resume with the indicated job title to : recruit_line@amat.com

環境照片

1 / 4

瀏覽工作紀錄

104提醒:

求職應徵請準時赴約並注意安全。如有公司要求您交付提款卡及密碼、信用卡、銀行郵局帳號、身分證,及要求繳費、購買服務或產品等情事,請勿進行並速與警方反詐騙專線165聯繫。看更多>>