Nature and Scope
This position maintains existing business with accounts and their associated bulk gases expansions, and anything revenue generating. This position will cover bulk gas businesses, South Taiwan onsite account management and biddings assigned by the Taiwan Onsite Manager.
Business Development
• Develop new businesses per customer RFPs and incremental expansions to existing sites, business maintenance and other independent onsite businesses in the south region.
• In conjunction with Liquid Bulk to work out total bulk gases solution per customer requests.
• Communicate bidding requirements across different internal supporting functions, including but not limited to Operations, Project Delivery, Quality, Logistics, Distribution and BDS to form the bidding strategy and tactics.
• Obtain senior management approval through OSDs and Firm Pricing Approval.
• Good communication with customers and negotiate prices per senior management approval.
• Work with Operations and Project Delivery in their acquisition of permits with adherence to government and science / industrial park rules. Will step in to facilitate the process as needed.
• Handle EARs and Scope Changes per requirement.
• Able to monitor project schedule and address issues before they grow too big to become major issues.
Asset Management
• Lead in all aspects of plant projects e.g. ASUs, Gen Gas plants, purifiers, analytical equipment, and capacity improvement, etc. at existing sites.
• Foster/Develop relationship with South Taiwan region customers, meet their needs and to better understand how we can continue adding value to their respective facilities and areas.
• Collect market intelligence and marketing information to manage business risk and support the sales team's bid activities and to constantly update South Taiwan onsite plants' profiles to be ready to be presented internally or externally at any time.
• Contract management to ensure business sustainability which includes business expansion and scope change management.
• Negotiate expansions and scope additions to increase revenue size meeting senior management approved profitability.
• Address renewable energy and carbon emission reduction issues as per customer requests.
PRINCIPAL ACCOUNTABILITIES
• Provide commercial and asset management leadership to new opportunities or major fab retrofits. This also includes adding smaller prospects to load our franchise systems.
• Manage the existing on-site/pipeline assets which includes L/B assets in onsite contracts.
• Lead the strategic planning and coordinate the company's resources across product lines for new opportunities and new product qualification. This also includes working closely with LB team on new territory entry strategy.
• Integrate with LB team to win major onsite and LB business as one company.
The Role:
At Tesla, our Tesla Advisor, consistently deliver on an incredible educational, immersive, and exciting experience to all of our current and future customers. They constitute Tesla’s front line and are our brand ambassadors, supporting our mission to accelerate the world’s transition to sustainable energy by creating memorable experiences for our customers.
As a Tesla Advisor, you will support customers from the moment they walk into our showrooms to learn about Tesla. We’ve created one of the most innovative vehicles ever made, and you will help deliver an equally innovative buying experience.
Responsibilities:
• Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome
• Understand who our guests are, what brought them to Tesla, their intent and timeline to purchase, thus creating a robust Customer Profile
• Educate and excite guests by answering their questions and providing a tailored experience based upon their interests and agenda
• Demonstrate a mastery of all Tesla products and services, as well as local incentives for EV owners
• Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling Test Drives for individuals who exhibit purchase intent or potential
• Regularly update the CRM system to ensure accurate and timely sales and delivery information is available to management
• Prepare vehicles and host delivery appointments, including new owner orientations tailored to the individual customer’s needs and comfort level