JOB SUMMARY:
As an Project Coordinator(Sourcing), you will serve as a vital liaison between our key client in the US and the internal operation team in Asia(across 3 cities-Taipei, Shanghai, Kuala Lumpur) to effectively manage each phase of the sales process.
This dynamic role requires regular international travel (high frequency), to facilitate collaboration and project coordination.
RESPONSIBILITIES:
• Project Coordination: Facilitate seamless communication and collaboration between our internal teams and client.
• Strategic Partnership: Strengthen and nurture the strategic partnership with our US-based partner/client to achieve shared project objectives.
• Project Management: Lead and manage global sourcing projects, expanding product offerings, and driving business growth.
• Collaborative Strategy: Collaborate with international counterparts to measure, document, and communicate Year-to-Date results on cost productivity. Participate in defining global sourcing strategies and provide sourcing recommendations.
• Issue Resolution: Provide support as directed to resolve operational issues related to supplier quality, delivery, and regulatory compliance.
開發客戶和銷售 (Customer Development and Sales)
- 發掘潛在國際客戶 (Identifying Potential International Customers)
- 維護現有客戶關係 (Maintaining Relationships with Existing Customers)
- 制定和執行銷售計劃 (Developing and Executing Sales Plans)
產品推廣和營銷 (Product Promotion and Marketing)
- 制定產品市場推廣策略 (Developing Product Marketing Strategies)
- 參加國際展覽會和貿易展 (Attending International Exhibitions and Trade Shows)
- 管理和更新產品宣傳資料 (Managing and Updating Product Promotional Materials)
業務發展和合作 (Business Development and Partnerships)
- 開發新的市場和銷售渠道 (Exploring New Markets and Sales Channels)
- 建立和維護與國際合作夥伴的關係 (Establishing and Maintaining Relationships with International Partners)
- 談判和簽訂合作協議 (Negotiating and Signing Partnership Agreements)
市場研究和分析 (Market Research and Analysis)
- 分析國際市場需求和趨勢 (Analyzing International Market Demands and Trends)
- 競爭對手分析 (Analyzing Competitors)
- 客戶需求研究 (Researching Customer Needs)
訂單處理和管理 (Order Processing and Management)
- 接收和確認客戶訂單 (Receiving and Confirming Customer Orders)
- 協調生產和庫存管理 (Coordinating Production and Inventory Management)
- 跟進訂單狀態並及時與客戶溝通 (Tracking Order Status and Communicating with Customers in a Timely Manner)
客戶服務和售後支持 (Customer Service and After-Sales Support)
- 提供技術支持和解答客戶疑問 (Providing Technical Support and Answering Customer Inquiries)
- 處理客戶投訴和退換貨事宜 (Handling Customer Complaints and Returns)
- 進行客戶滿意度調查和分析 (Conducting Customer Satisfaction Surveys and Analysis)
Principal Objective:
The principal objective of Logistic Coordinator is to ensure smooth operations from getting sales order to ship the products aiming for maximum efficiency.
Major Duties and Responsibilities
1. Work with related parties from TW / China / Asia / USA/ Europe suppliers & brokers in logistics related activities.
2. Managing sample inventories and the shipment status in Taipei office.
3. Work with sales and factory to process the order.
4. Maintain Logistics related activities from SAP system.
5. Issue ProForma Invoice/ Delivery note/ Commercial Invoice.
6. Maintain vessel schedule (including ETD/ETA/SI/CD date) in delivery note.
7. Process order from Sales.
8. Arrange shipment to meet customer demand with little to no delay.
9. Send shipping document to the customer.
10. Billing of Sales before ETD for each shipment.
11. Arrange freight and insurance fee for the customer.