Position Purpose:
Plan and manage fabric development thru production process to ensure merchandise meets client expectations regarding quality and delivery.
Measurable KPI’s
• On time Delivery
• Quality
• Fabric sourcing & development (meet client’s requirement & deadline).
Qualifications
• University Graduate with major in Textile and Apparel Preferred
Knowledge and Experience
• 3 years experience in Fabric Merchandising roles within the apparel industry in the US Market
• Knowledge of Fabric production processes is essential, with experience working in a factory preferred
Behavioural Competencies
• Achievement Drive
• Commercial Orientation and Sales Ability
• Customer Service Focus
• Flexible and able to work under pressure
• Interpersonal skills
• Product Acumen and colour sense
Technical Competencies
• Sound PC skills – Word Processing, Excel and Email
• Strong Influencing and communication skills
• Excellent written and oral English language skills.
開發客戶和銷售 (Customer Development and Sales)
- 發掘潛在國際客戶 (Identifying Potential International Customers)
- 維護現有客戶關係 (Maintaining Relationships with Existing Customers)
- 制定和執行銷售計劃 (Developing and Executing Sales Plans)
產品推廣和營銷 (Product Promotion and Marketing)
- 制定產品市場推廣策略 (Developing Product Marketing Strategies)
- 參加國際展覽會和貿易展 (Attending International Exhibitions and Trade Shows)
- 管理和更新產品宣傳資料 (Managing and Updating Product Promotional Materials)
業務發展和合作 (Business Development and Partnerships)
- 開發新的市場和銷售渠道 (Exploring New Markets and Sales Channels)
- 建立和維護與國際合作夥伴的關係 (Establishing and Maintaining Relationships with International Partners)
- 談判和簽訂合作協議 (Negotiating and Signing Partnership Agreements)
市場研究和分析 (Market Research and Analysis)
- 分析國際市場需求和趨勢 (Analyzing International Market Demands and Trends)
- 競爭對手分析 (Analyzing Competitors)
- 客戶需求研究 (Researching Customer Needs)
訂單處理和管理 (Order Processing and Management)
- 接收和確認客戶訂單 (Receiving and Confirming Customer Orders)
- 協調生產和庫存管理 (Coordinating Production and Inventory Management)
- 跟進訂單狀態並及時與客戶溝通 (Tracking Order Status and Communicating with Customers in a Timely Manner)
客戶服務和售後支持 (Customer Service and After-Sales Support)
- 提供技術支持和解答客戶疑問 (Providing Technical Support and Answering Customer Inquiries)
- 處理客戶投訴和退換貨事宜 (Handling Customer Complaints and Returns)
- 進行客戶滿意度調查和分析 (Conducting Customer Satisfaction Surveys and Analysis)