主要職責:
專注於無人機產品的精密檢修、深入故障分析與全面性能測試,進而優化公司產品。
主要任務:
A. 返修品異常分析與追蹤: 深入挖掘問題根源,為產品提供最佳解決方案。
B. 維修數據分析與回饋: 透過數據洞察優化維修流程,助力產品持續改進。
C. 產品問題警示與協調: 擔任溝通橋樑,快速傳遞關鍵信息並跨部門解決問題。
D. 標準化文件製作: 建立專業維修標準,提升團隊效率與一致性。
1.Sales
-Support Sales in daily sales administration functions.
-Provide data and guides to help the sales and manage sales tracking tools and report on important information.
-Handle customers enquire including phone call and administer RFQs work closely with operations and agents to ensure progress on track.
-Suggest sales process improvements and stay up-to-date with new product and feature launches and ensure sales team is on board
2.Customer
-Maintain and solidify business relationships with the customers and their vendors.
-Understand customer’s needs in contract logistics and suggest corresponding solutions.
-Review pending orders and specific customers’ requests to ensure excellent customer service and customer experience
3.Operation
-Monitor the operation service quality ensure fulfil the requirement of the customers.
-Collaborate with operations to implement solutions to the customers.
-Liaise with internal and external parties to ensure smooth operations.
-Conduct customer visits when required.
4.AR monitoring
5.Provide troubleshooting assistance for customer orders, account statuses and relevant problems.
本職位負責協助業務人員完成事前文案文件準備與事後業務之行政後勤工作,以及客戶溝通事宜等。這是一個非常重要的職位,對公司業務的順暢進展有著直接影響。本職位也有著良好的發展前景,能夠為您提供許多成長和晉升的機會。
我們正在尋找一位熱愛協助業務人員完成各項工作的業務助理。我們期待與您合作,共同成長壯大!