新北市板橋區3年以上大學
【職位簡介】
我們誠邀有經驗或願意學習的品管工程師加入我們的國際品管團隊。
本職位將向現場品質經理報告,協助執行現場品質保證與品質控制流程,涵蓋合規維護、異常處理及持續改善等任務。您將是提升產品與服務品質的關鍵推手,與跨部門及國際團隊合作,共同打造更嚴謹的品質管理體系。
We are seeking quality engineers with experience or strong learning motivation to join our international team.
Reporting to the Field Quality Manager, you will support key quality processes in field operations—focusing on compliance, issue resolution, and continuous improvement—while collaborating across functions and regions to enhance product and service quality.
【工作介紹】
1. 支援現場品質異常處理流程,如 NCR(不符合報告)、MPCI、PCI、SPDI 等,協助問題調查與結案追蹤。
2. 負責現場工具與儀器之校驗管理,依照公司規範與 ISO 標準執行校正與紀錄保存。
3. 協助現場品質控制流程落實與執行監督,包括施工組裝過程之品質檢查與標準遵循。
4. 規劃並執行品質教育訓練,對象包括公司內部技術團隊與外包施工單位。
5. 配合推動品質改善專案與預防行動(CAPA),針對產品與流程異常提出具體改善建議,涵蓋新梯(NI)、維保(SV)部門與在地供應商。
6. 參與品質數據分析與問題診斷,與品質經理及亞太品質團隊共同合作,優化品質策略。
7. 協助撰寫與彙整品質報告與會議資料,包含每月品質績效報告、內部簡報與外部審查資料。
8. 遵循公司內部政策及外部品質標準(如 ISO 9001 / 14001 / 22201、LEED 等),配合稽核與改善活動,確保作業合規。
9. 參與現場施工條款審查與最終驗收工作,確保施工品質符合公司與客戶標準要求。
1.Support the management of field nonconformance handling, including the Non-Conformance Report (NCR) process and resolution of major quality issues (e.g., MPCI, PCI, SPDI).
2. Assist in managing the tool calibration process to ensure compliance with company policies and operational standards.
3. Support the implementation and enforcement of quality assurance and control procedures in field operations.
4. Assist in organizing and conducting quality-related training sessions for field teams during business operations.
5. Contribute to the implementation of corrective and preventive actions (CAPA) to drive continuous improvement across New Installation (NI), Service (SV), and supplier operations.
6. Support training activities for NI and SV field teams as well as subcontractors to ensure understanding and compliance with quality procedures.
7. Assist the Quality Manager in ensuring compliance with all company requirements and external standards (e.g., TKE internal policies, ISO certifications).
8. Collaborate with the Quality Manager and SEA/AP regional teams to analyze product and field-related quality issues and develop improvement plans.
9.Prepare and submit monthly field quality reports and supporting documentation for internal review and decision-making.
【期望具備的技能與特質】
✎ 擁有相關學歷背景(如品質管理、工程或理工科系),具備 ISO 相關知識(如 9001 / 22201 / 14001)尤佳。
✎ 至少 2 年以上品質或專案管理經驗,曾任職於電扶梯或機電工程領域者優先考慮。
✎ 熟悉品質管理工具與流程,具備處理 NCR、推動 CAPA、以及工具校驗等實務經驗者尤佳。
✎ 良好的英文能力,能與海外總部或亞太團隊進行書面及口頭溝通。
✎ 做事主動積極、責任心強,能在跨部門、多角色合作下有效推進任務。
✎ 擅長邏輯分析與問題解決,對細節與品質標準具高度敏感度,重視持續改善。
✎A degree in Quality Management, Engineering, or a related technical discipline. Familiarity with ISO standards (e.g., ISO 9001, 22201, 14001) and LEED is preferred.
✎At least 2 years of experience in quality management or project-based quality roles. Prior experience in the elevator, escalator, or electromechanical industry is an advantage.
✎Hands-on knowledge of quality management tools and procedures, including non-conformance reporting (NCR), implementation of corrective and preventive actions (CAPA), and tool calibration processes.
✎Strong command of English in both written and verbal forms, with the ability to communicate effectively across headquarters, operations teams, and frontline staff.
✎Proactive and self-motivated, with a strong sense of responsibility and the ability to work independently and collaboratively in a dynamic, cross-functional environment.
✎Detail-oriented and analytical, with a strong quality mindset and a commitment to continuous improvement.
【為什麼選擇我們?】
☞ 與國際品管團隊合作的機會,體驗跨國合作。
☞ 競爭力的薪資和福利待遇。
☞ 提供專業發展機會,無論您是有經驗的專業人士還是新鮮人,我們都歡迎您的加入。
☞ 現代化辦公室位於百揚大樓36樓,提供舒適的工作環境和壯觀的美景。
☞ Opportunity to collaborate with an international quality team and gain valuable cross-border project experience.
☞ Competitive pay and benefits.
☞ Strong support for professional development—whether you're an experienced professional or a fresh graduate, we welcome you to grow with us.
☞ Comfortable office on the 36th floor of Mega Tower with a stunning view.