「Global Installation Engineer 全球裝機工程師 - 新竹 (濕蝕刻 Clean、蝕刻 Etch、薄膜沉積 Thin Film)」的相似工作

「四天上班、兩天連休，彈性時間更充裕」 「享有平日休假，生活與工作不再擠在週末」 半導體產業是目前全球經濟發展最快速的產業之一，而半導體設備工程師是這個產業中非常重要的一份子。在這份工作中，你將負責協助維護和提升半導體製造設備的效率和穩定性，進一步推動半導體產業的發展， 中砂提供完整的教育訓練，能學習到紮實的設備維修保養技能! 這份工作內容包含如下: *設備巡檢及保養維護。 *設備異常處理。 *設備異常追蹤及改善。 *其他主管交辦事項。 *工作時間 : 做四休二，三個月日夜輪調 日班08:00~20:00、夜班20:00~08:00(工時:10小時/天，分段休息2小時)。 如果您對此職位感興趣，請立即投遞履歷。我們期待與您合作！

This vacancy is open for talent pool collection. We will contact you if we have proper vacancies that fit with your profile. Job Mission Represent manufacturing and act as gatekeeper from manufacturing to D&E function Add value in overall manufacturing processes such as forming, machining, joining, and assembling Job Description Contribute to the solution of faults and takes the necessary initiatives and practical decisions to ensure zero repeat Identify gaps and drive assigned process improvement projects and successful delivery Initiate and drive new procedure changes and projects Develop and maintain networks across several functional stakeholders Prioritize works and projects based on business situation Transfer knowledge and train colleagues on existing and newly introduced products Education Master degree in technical domain (e.g. electrical engineering, mechanical engineering, mechatronics) Experience 3-5 years working experience in design engineering Personal skills Show responsibility for the result of work Show proactive attitude and willing to take initiative Drive for continuous improvement Able to think outside of standard processes Able to work independently Able to co-work with different functional stakeholders Able to demonstrate leadership skills Able to work in a multi-disciplinary team within a high tech(proto) environment Able to think and act within general policies across department levels Diversity and inclusion ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company. Need to know more about applying for a job at ASML? Read our frequently asked questions.

The Installation Engineer job is high profile and exciting opportunity for adventurous souls! Works under minimal direction from Management. Completes documented procedures and exercises judgment within defined procedures. Recommends changes to existing process and procedures. Primary responsibility is to strive for predictable Cycle Times and Warranty Starts for new tools installed and upgraded at our customer sites. Includes activities associated with setup, alignment, calibration, troubleshooting, diagnosing, and repairing of highly sophisticated capital equipment. Represents the company to the customer and assumes accountability for customer satisfaction with all installation/upgrade-associated activities. Assures operational quality of system equipment. Works directly with KLA regions and customers to verify new tool performance and transfer tool responsibility. Seeks warranty sign-off on newly installed tools Roles and Responsibilities • Installation of new tools in the field. Follows all procedures and provides a consistent result within specified cycle times. Achieves a predictable warranty start. • Evaluates, analyzes, diagnoses and fixes technical equipment problems related to installation. Can repair issues using standard procedures or innovate to resolve system problems which can have multiple causes. • Solving problems and repairs of sophisticated system level problems are based on Installation Engineer's technical knowledge and training. Installation Engineers seek help from Staff Engineers and Management when problems occur that may exceed knowledge, education and training. • Prepares field service reports and daily passdown on Installation progress and non-conformances. Contributes to post-activity Quality Feedback Report • Hold pre-installation meetings with the customer to scope customer unique requirements then create plans of action to measure and satisfy the unique needs. Execute plans of action and validate deliverables with the customer. • Meet with customer to facilitate warranty signoff after the activity is complete. • Acquires all vital international travel documents and manages their personal lives to be ready for domestic and occasional international travel. • Handles personal finances to prevent disruption to scheduled activities - even when traveling for extended periods. • Travels domestically and internationally by commercial transportation to customer sites. • Assists other engineers as necessary. Provides mentorship and technical assistance at customer sites. Can develop basic POAs. Provides phone and on-site support for junior engineers *Note: Only applications with *English resume* will be considered. *Please also apply through KLA Career page: https://careers.kla.com/

Responsibilities Process Technician will actively support process development and other R&D work carried out by Lam Research team at Taiwan Technology Center (TTC). The work will be performed in TTC cleanroom and will involve operation of various process and metrology tools used for device manufacturing which may include processes such as sample preparation, plasma etch, wet clean, associated metrology and inspection. 1. Supports Process Engineers in routine preparation for wafer tests, data collection and sample submissions 2. Operates etch, wet clean and metrology processing equipment with use of recipes defined by engineering team 3. Provides technical assistance to process development carried out by R&D team 4. Processes test runs and prepares records, charts, and schematics of results for presentation to engineering

一、【日本滋賀-CAM工程師】 ◆薪資： 月額基本給：25万円~35万円 (年收約400万円~620万円) ◆工作內容： ・使用CAD/CAM系統製作機械零件及零件加工數據 ・使用銑床和NC Router進行切削加工、設計與製作加工治具以及維護管理 ・規劃和執行多部件的組裝工作、負責加工過程中的檢查和品質監控 ・其他主管交辦事項 ◆需求條件： ・日本語N1 ・NC program、CAM的基本知識 ・具備操作MasterCAM的技能尤佳 二、【日本滋賀-品質管理&技術口譯】 ◆薪資： 月額基本給：22.6万円~ (年收約335万円~460万円) ◆工作內容： ・技術相關的日語口譯與文件翻譯 ・新產品開發與導入時的品質檢討與計畫制定 ・製造流程與檢查標準的管理 ・異常或客訴時的原因分析、對策提出與客戶應對 ・技術文件（規格書、作業標準等）的管理 ・與海外據點合作，推動供應商品質改善 ◆需求條件： ・日本語N2以上/商用英文能力 ・具備切削加工圖面的專業知識且進行日語→中文/英文技術翻譯者 三、【泰國-品質管理&技術口譯】 ◆薪資： 月額： 約THB100,000(包含住宿、各項補助在內) ◆工作內容： ・ 負責確認日本及泰國國內客戶的訂單內容（規格）、進行價格協商與交期調整。 ・ 與泰國國內供應商進行談判與協調，並執行品質管理相關業務。 ※ 根據客戶提供的圖面，與供應商協商生產規格，從試產到量產的導入、品質管理與品質保證。 ・ 推動成本降低活動與業務改善活動。 ◆需求條件： ・了解切削加工圖面 ・ 具備機電一體化領域的業務經驗 ・ 具備日文能力N2以上&商用英文能力 ・可接受外派至泰國 四、【日本大阪-供應鏈管理專員<儲備幹部>】 ◆薪資： 月額基本給:35 万円~45 万円(年収:580 万円~700 万円) ◆工作內容： ・確認客戶訂單規格、價格與交期，跟進試作至量產，多數為重複訂單。 ・與國內外供應商確認發注內容，協調價格與交期，掌握整體供應鏈流程。 ・處理各項客戶需求與問題，保持良好聯繫（拜訪、線上會議、郵件、電話）。 ◆需求條件： ・具備日文能力N2以上&商用英文能力 ・具有製造業或商社工作經驗 ・具有海外供應商管理經驗 ・能閱讀切削加工相關圖面 五、【日本大阪-海外業務<儲備幹部>】 ◆薪資： 月額基本給:29万円~40万円(年収:500 万円~630万円) ◆工作內容： ・負責功能性材料的海外銷售（既有客戶維護與新規開發 主要市場涵蓋中國、台灣、東南亞、印度等。 ・與供應商協調價格與交期，執行出口安排及物流成本管理。 ・管理銷售額與利潤，並進行績效報告。 ◆需求條件： ・具備日文能力N2以上&商用英文能力

【本職缺接受科林研發官方網站投遞】 請至科林研發官方網站投遞個人履歷表，此職缺履歷登錄網址: https://careers.lamresearch.com//job-invite/183934/ Technical 1 Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam’s complex electro-mechanical and electronic systems at customer sites. 2 Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions. 3 Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification. 4 Maintain records and reports to coordinate activities between Lam and the customer. 5 Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction. 6 Transparently discuss opportunities and challenges with customer to increase trust. 7 Update customer on status of Lam tools as needed. Leadership 1. May Provide on-site instruction to sub-contractors and customers Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2. Shadow more experienced engineer at customer site

KLA美商科磊致力於維護身心障礙者就業權益，歡迎領有身心障礙手冊或證明的夥伴投遞履歷，加入KLA！ KLA是全球半導體製程控制的市場領導者，致力於提供先進製程控制的解決方案，持續開發和提供檢測、量測和資訊分析的技術服務和設備產品。 每項 KLA的設備產品都需要機械工程相關的人才！在KLA，機械相關科系畢業的你，可以使用問題分析和解決能力、基礎力學知識，和充滿創意的實務操作能力，為世界上最精密及最新的半導體機台提出技術解決方案。同時結合創新與熱情，與頂尖的半導體客戶合作，驅動未來的前瞻科技及突破製程控制的挑戰。 KLA尋找具備以下能力和志向的你： 1.機械工程相關科系包含：機械、動機、航太、 應力、船舶機電、自動化科技、車輛工程等 2.提供機台設備之整體技術支援及問題解決方案 3.具備與跨國團隊、跨部門合作及客戶端協作的中英文溝通能力 適合機械工程人才的熱門職缺包含： 1.客服工程師Customer Service Engineer：為機台設備進行保養、維護和排除機況。客服工程師像是偵探一樣，抽絲剝繭查出問題根源，於第一線支援客戶，持續維護機台運行狀況。 2.設備裝機工程師 Product Installation Engineer：世界各地只要有新機台導入，一定會有裝機工程師！裝機團隊負責設備的安裝及升級，與客服團隊密切合作，排除與解決硬體安裝的相關問題，以滿足客戶端的產能需求。 3.技術支援工程師 Technical Support Engineer：任何機台的技術難題，就交給技術支援團隊吧！技術支援工程師會與全球工程團隊合作，為複雜的機台問題提出進一步的解決方案，提供全球各地客服團隊強力的後援。 職能導向的學習發展資源 1.KLA歡迎無經驗的新鮮人：我們提供專業技術培訓認證課程，積極落實在職訓練(On-the-Job Training)，培育你對先進精密機台的專業知識與技能。 2.你的成長就是KLA的成長：KLA提供你軟實力培訓資源，協助你培養日常工作中需要的溝通、簡報、專案管理和自我領導等能力，以及深化客戶服務的品質。 3.KLA致力營造多元及包容的職場文化：KLA有完整開放的晉升管道，有多元發展和探索的機會，能滿足你不斷成長的職涯規劃。 歡迎機械工程相關科系的應屆畢業生、社會新鮮人或半導體專業人才投遞履歷。收到合適履歷後，我們將會盡快與你聯繫，為你媒合最契合的職缺。

KLA美商科磊致力於維護身心障礙者就業權益，歡迎領有身心障礙手冊或證明的夥伴投遞履歷，加入KLA！ The future is ours to create. Whether it’s a driverless car, VR experience, or factory robotics, we help turn theory into possibility. We help create technological devices and ideas that transform our future and shape our current life. We’re looking for Customer Service Engineers who contributes the support and provide unique customer value in the global electronics ecosystem. You will be able to learn the advanced mechatronic engineering and collaborate with leading customers across the globe, our expert teams of physicists, engineers, and problem-solvers design solutions that move the world forward. Roles and Responsibilities • Evaluates, analyzes, diagnoses and troubleshoots technical equipment problems via telephone or at customer site. Ensures equipment improves customer production. • Repairs of system level problems (which have multiple causes and for which no standard procedures exist) at customer sites. • Represents the company to the customer and assume accountability for customer happiness with service. • Assures operational quality of system equipment. Coordinates actions with customers to minimize down time. • Provides assistance to Installation Engineer in resolving problems. • Prepares fields service reports on customer support activity and provide documentation to other supporting functions on re-occurring problems. • Build positive relationship with customers and increase customer satisfaction by resolving sophisticated requests and issues. • Contribute to the Capturing, Re-use, Collaboration, and Improvement of knowledge using available systems • Develops and handles return materials authorization (RMA) processes for ensuring customer returns, exchanges, service and repairs are done with speed and accuracy and all client/customer service delivery issues are resolved. • Executes technical critical issues with detailed problem statement and pass-down to work with system engineering technical team in customer site. • Estimated travel is 20% once trained in the classroom as part of on-the-job training program. Although, much of the job responsibilities will be performed in the office or at the customer site supporting various projects and initiatives. In addition to problem diagnosis and resolution, other support duties will include characterization and support of customer demos and field projects. *Please visit and apply on our career website: https://kla.wd1.myworkdayjobs.com/zh-TW/Taiwan/job/Hsinchu-Taiwan/Customer-Service-Engineer-Hsinchu_2102329

【本職缺接受科林研發官方網站投遞】 請至科林研發官方網站投遞個人履歷表，此職缺履歷登錄網址: https://careers.lamresearch.com//job-invite/184029/ Technical 1 Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam’s complex electro-mechanical and electronic systems at customer sites. 2 Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions. 3 Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification. 4 Maintain records and reports to coordinate activities between Lam and the customer. 5 Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction. 6 Transparently discuss opportunities and challenges with customer to increase trust. 7 Update customer on status of Lam tools as needed. Leadership 1. May Provide on-site instruction to sub-contractors and customers Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2. Shadow more experienced engineer at customer site

Technical 1. Responsible for providing quality repair and preventive maintenance service of company equipment at customer sites. May install or relocate customer equipment and perform associated start-up and check-out procedures under supervision 2. Perform on-site preventive maintenance. Order and replace defective units, components or parts as appropriate. 3.Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems and take steps to minimize downtime or system interruptions and eliminate equipment malfunctions. 4. Determine corrective actions required and escalate for assistance and prompt resolution with the support of technically more experienced staff for assistance and guidance when assessing severity of malfunctions and determining corrective actions required. 5. On the job Training (OJT) to assist with installing and start up and/or relocating equipment at customer’s site. 6. Remain up to date on equipment/tools through appropriate training, manuals, factory periodicals and other relevant materials. 7.Execute project action items under direct supervision 8. Perform other related duties as assigned by senior FSE / supervisor Leadership 1. May Provide on-site instruction to sub-contractors and customers Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2.Shadow more experienced engineer at customer site

透過ASM官網投遞此職缺，將優先安排履歷審核 【English resume is required】 Please apply for this position ONLY through ASM website : https://www.asm.com/open-vacancies/snr-field-service-engineer-2?gh_jid=4592238101 ASM is recruiting for multiple FRESH GRADUATE headcount of Field Service Engineers in our ALD/EPI/PEALD/CVD business function across Taiwan include Hsinchu, Tainan and Kaohsiung. As an Field Service Engineer at ASM, you’ll have the opportunities to get involved in a wider scope of work compared to our larger competitors. While the workload is challenging, you are given the independence and autonomy to perform at your peak. This work requires thinking “outside of the box” in an innovative manner, so you must have the ability to collaborate with others to deliver creative solutions, work well under pressure and pay great attention to small details. Responsibilities: • Maintain tool uptime and ensure excellent execution of installation and support of hardware issues. • Develop, maintain, and ensure the relevance of technical information used by internal and external stakeholders. • Understand and build long-term innovative global technology systems that enable enhanced customer relationships. • Ensure communication vehicles, e.g. telephone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up. • Drive continuous improvement of the customer experience through team, hardware, software, and support tool development. • Drive and manage new product installs and subsequent hardware development. • Projects manage new evaluations and ensure the success of the project. • Additional assigned tasks when necessary. • Business travel when necessary. • Provide end-users with training on equipment operation, best practices, and preventive maintenance to ensure proper and efficient use. • Adhere to safety guidelines and industry standards while working on-site, ensuring all activities are compliant with company and regulatory requirements. • Collect and communicate field data, customer feedback, and equipment performance insights to internal teams for continuous product and service improvement. ASM is a leading, global supplier of semiconductor wafer processing equipment. Our ambitious team is dedicated to delivering innovative technology solutions to the world’s leading semiconductor manufacturers. We have over 2,200 employees based in 16 countries, including Belgium, Japan, Netherlands, South Korea, Singapore, Taiwan and United States. Together we work to develop Epitaxy, ALD, PEALD, Vertical Furnaces and PECVD thin-film deposition technologies for our customers. Our goal is to remain an industry leader by being ahead of what’s next. We accomplish this by focusing on finding collaborative solutions to make integrated circuits, or chips, smaller, faster and even more powerful. ASM, an inclusive workplace We at ASM are a truly global organization that works diligently with an open-mind in all areas of our business. We strive for a culture and work style that fosters trust and transparency. We put our people first, and that is how we will continue to succeed. We are an equal opportunity employer and value diversity. We recognize and value the differences between individuals, including gender, ethnicity, religious beliefs, sexual orientation, knowledge and experience, work background, age, skills, amongst others. Recruiting and developing a diverse workforce provides a wide range of perspectives. This enables a culture of continuously exploring and adopting new technological ideas and innovations, and it also enables us to deliver excellent products and service to our clients.

1. 半導體設備機台的維修保養與售後服務 2. 客戶端現場(無塵室內)設備裝機、Trouble shooting、改造 3. 協助設備機台良率的改善與提昇 4. 需配合加班、輪班、ON CALL對應。公司其他據點支援(國內出差/國外出差)。 5. 需具備報告及與客戶溝通對應的能力 6. 需具備良好外語溝通能力(英文或日文) *與客戶維持良好關係 *遵守客戶端工安規定 *具半導體設備經驗尤佳

工作內容： 1. 執行生產設備之日常巡檢與異常狀況記錄 2. 分析設備良率異常，提出改善對策並追蹤執行成效 3. 針對設備停機（Down Time）進行數據分析，制定並執行改善方案 4. 負責設備定期保養與故障維修，確保生產順暢 5. 規劃與執行設備優化改善提案，提升穩定性與效率 6. 參與設備產能提升相關專案，推動產線效能優化 培訓要求： 需於龜山廠完成3個月的專業訓練，內容包括點膠設備保養、盒形切換調機、水平及直立式投料切換操作，以及設備故障排除等技能。 條件要求： 1. 精通英文，具備多益成績750分以上。 2. 具備汽車駕照。 3. 具機械、設備維護等相關領域5年以上工作經驗。

Responsibilities: • Work independently to develop material handling automation, process equipment design concepts and detail mechanisms in response to manufacturing needs, issues, or problems. • Conduct engineering analysis to deliver robust and cost-effective solutions for fixture / gripper design, material handling, process equipment, and process improvement projects. • Provide directions to machine builders, systems integrators, and suppliers on design and fabrication of prototypes, production equipment and material handling automation. Proactively participate in design reviews, check-out, installation, debug, and production start-up. Deliver integrated equipment systems to internal customers on-time, on-budget, and on process performance targets. • Perform tests and evaluate data to make recommendations on automation and equipment performance. • Collect and analyze material handling or process needs to select suitable off-the-shelf automation such as industrial robots, collaborative robots, AMRs, AGVs, etc. • Program, teach, integrate, and troubleshoot off-the-shelf automation like robots, AMRs, etc. with connecting process equipment, conveyors, and buffers. • Communicate ideas and project status clearly and professionally in writing and orally. • Provide necessary documentation of activities, results, procedures, project scope, and assignment status. • Execute project assignments with minimal supervision. • Responsible for the accuracy of work performed; proactively ensures high quality of work Requirement : ▪ BS or above degree in Mechanical Engineering, Mechatronics or related fielded. ▪ 3+ years of combined work experience in mechanical design, equipment build / prototyping, and automation programming, integration, installation, debug and machine tuning. ▪ Proficient in AutoCAD or SolidWorks / Inventor. ▪ Experience in equipment design: conceptualization, material selection, prototyping & testing…etc. ▪ Mechanical drawing comprehension ▪ Manufacturing processes: milling, turning, grinding, sheet metal, etc. ▪ Knowledge of material properties and suitable application in equipment design ▪ Automation and process equipment concept development. ▪ Detail oriented and able to perform with limited supervision. ▪ Excellent computer skills (proficient in Microsoft Office). ▪ Customer and service-oriented; meets customer needs with good results and quality in deliverables. ▪ Ability to build effective working relationships with others. ▪ Ability to manage and prioritize multiple projects and tasks. ▪ Ability to contribute to the development of others. ▪ Proactive, independent, flexible, quick learner. Ps. 1. 此為外商合約制工作(Contractor)，後依照專案需求及個人績效評估安排 調薪/續聘，或是轉為正式員工(提供轉正機會) 2. 工作地點 : 台中市西屯區科技園區 3. 相關工作經驗3年以上為佳，有實際機械設計經驗(Mehanical design and Robot programming)，打造符合公司規格及製程需求的自動化系統與製程設備 4. 外商環境，英文需business level 或是中等以上 5. 年薪根據學經歷核定 6. 外商福利優渥 7. 此工程師有出差需求(亞洲、美洲出差為主)占比至少有50% 左右，依專案而定

KLA美商科磊致力於維護身心障礙者就業權益，歡迎領有身心障礙手冊或證明的夥伴投遞履歷，加入KLA！ Technical Support Engineer (TSE) is Responsible for providing assistance to Customer Support Engineers who are diagnosing, troubleshooting, and debugging complex optical, electro/mechanical, computer systems and/or software problems. TSEs respond to challenging issues where first-line product support has been unable to isolate or fix problems in malfunctioning equipment. Responsibilities include reporting design, reliability and maintenance problems, documenting and providing feedback to HQ Tech Support, and Sustaining Eng on CIP opportunities, preparing service and postmortem reports. TSEs may also be involved in customer installation, and upgrade of equipment as well as training of KLA and non KLA personnel. *Note: Only applications with *English resume* will be considered.

Our Purpose TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Opportunity Overview • Perform system installation, Project Management, calibration, retrofit, training and troubleshooting. • Escalates customer production problem and take ownership of problem until it is resolved. • Develop relationship with customer ; Work with the customer actively on issue prevention. • Creates and implements support plan for customer in conjunction with cross functional groups and customer maintenance teams with objectives of reducing equipment downtime and maintenance cost. • Execute with the various support teams within Teradyne to deliver on Teradyne commitment to customer. This includes all technical resources engaged with account. • Play an active role in transferring the needed application knowledge from the specifier team into the customer production support team during the release phase. • Provides technical expertise and value to customers (Hardware and software)and manage internal/external resources, application/production issues activities. • More senior levels may provide recommendations/inputs into the next generation product development.

1.協助顧客端裝機作業、日常設備問題對應等現場作業及技術支援 2.公司內外KKM研修講師及課程開發 3.支援海外據點技術研修 4.研修管理系統開發 3-6個月新訓期間: 學習切削磨基礎知識、設備技術、協助系統維護與開發管理 履歷投遞請附上英文或是日文自傳

透過ASM官網投遞此職缺，將優先安排履歷審核 【English resume is required】 Please apply for this position ONLY through ASM website : https://www.asm.com/open-vacancies/snr-field-service-engineer-2?gh_jid=4592238101 ASM is recruiting for multiple headcount of Field Service Engineers in our ALD/EPI/PEALD/CVD business function across Taiwan include Hsinchu, Tainan and Kaohsiung. As an Field Service Engineer at ASM, you’ll have the opportunities to get involved in a wider scope of work compared to our larger competitors. While the workload is challenging, you are given the independence and autonomy to perform at your peak. This work requires thinking “outside of the box” in an innovative manner, so you must have the ability to collaborate with others to deliver creative solutions, work well under pressure and pay great attention to small details. Responsibilities: • Maintain tool uptime and ensure excellent execution of installation and support of hardware issues. • Develop, maintain, and ensure the relevance of technical information used by internal and external stakeholders. • Understand and build long-term innovative global technology systems that enable enhanced customer relationships. • Ensure communication vehicles, e.g. telephone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up. • Drive continuous improvement of the customer experience through team, hardware, software, and support tool development. • Drive and manage new product installs and subsequent hardware development. • Projects manage new evaluations and ensure the success of the project. • Additional assigned tasks when necessary. • Business travel when necessary. ASM is a leading, global supplier of semiconductor wafer processing equipment. Our ambitious team is dedicated to delivering innovative technology solutions to the world’s leading semiconductor manufacturers. We have over 2,200 employees based in 16 countries, including Belgium, Japan, Netherlands, South Korea, Singapore, Taiwan and United States. Together we work to develop Epitaxy, ALD, PEALD, Vertical Furnaces and PECVD thin-film deposition technologies for our customers. Our goal is to remain an industry leader by being ahead of what’s next. We accomplish this by focusing on finding collaborative solutions to make integrated circuits, or chips, smaller, faster and even more powerful. ASM, an inclusive workplace We at ASM are a truly global organization that works diligently with an open-mind in all areas of our business. We strive for a culture and work style that fosters trust and transparency. We put our people first, and that is how we will continue to succeed. We are an equal opportunity employer and value diversity. We recognize and value the differences between individuals, including gender, ethnicity, religious beliefs, sexual orientation, knowledge and experience, work background, age, skills, amongst others. Recruiting and developing a diverse workforce provides a wide range of perspectives. This enables a culture of continuously exploring and adopting new technological ideas and innovations, and it also enables us to deliver excellent products and service to our clients.

We are seeking a customer-focused, technically adept, and relationship-driven Customer Engagement Application Engineer to join our global team supporting KLA’s industry-leading wafer inspection and metrology solutions. In this front-line, customer-facing role, you will be the trusted technical advisor and strategic partner to our customers, driving product adoption, solving complex challenges, and building long-term relationships that fuel success. You will collaborate across functions to deliver high-impact solutions in the dynamic world of semiconductor manufacturing. Key Responsibilities: • Serve as the primary technical interface between KLA and customer, building trust and credibility through consistent, high-quality support. • Deliver applications support for KLA’s wafer inspection and metrology tools at customer fabrication facilities. • Lead customer engagements including product evaluations, new tool introductions, and drive competitions. • Drive customer success by conducting acceptance tests, recipe development, hands-on training, and pre-sales technical enablement. • Cultivate strong customer relationships by understanding their technical needs, aligning solutions, and ensuring satisfaction through onsite support . • Collaborate with customers and internal teams to co-author technical papers and present at global industry symposiums. • Develop and share Best Known Methods (BKMs), SOP ( Standard Operating Procedures ) materials, and technical documentation to empower global Field Applications teams. • Act as a cross-functional bridge, aligning customer feedback with engineering, sales, and marketing to drive continuous improvement. • Analyze complex technical issues, apply statistical methods, and deliver innovative, data-driven solutions. • Report regional insights and escalate field issues to product divisions, ensuring timely resolution and product evolution. Qualifications: • Master’s degree in Physics, Optics, Engineering, Material Science, or a related field; semiconductor process knowledge is a strong plus. • Proven experience in customer-facing technical roles, with a strong track record of building and maintaining customer relationships. • Demonstrated success in technical problem-solving, project execution, and cross-functional collaboration. • Willingness to work in semiconductor cleanroom environments. • Strong project management, leadership, and organizational skills. • Excellent presentation, communication, and interpersonal abilities. • Fluent in English, with the ability to communicate clearly via email, video calls, and in-person meetings. • Ability to manage multiple priorities in a fast-paced, global environment. Key Competencies: • Strong customer orientation with a passion for delivering value and building trust. • Advanced analytical and statistical thinking for data-driven decision-making. • Effective collaboration and communication across diverse teams and cultures. • High level of initiative, ownership, and accountability in driving results. • Resilience and adaptability in dynamic, high-pressure environments. • A proactive team player with a growth mindset and a drive for excellence.

We are seeking a customer-focused, technically adept, and relationship-driven Customer Engagement Application Engineer to join our global team supporting KLA’s industry-leading wafer inspection and metrology solutions. In this front-line, customer-facing role, you will be the trusted technical advisor and strategic partner to our customers, driving product adoption, solving complex challenges, and building long-term relationships that fuel success. You will collaborate across functions to deliver high-impact solutions in the dynamic world of semiconductor manufacturing. Key Responsibilities: • Serve as the primary technical interface between KLA and customer, building trust and credibility through consistent, high-quality support. • Deliver applications support for KLA’s wafer inspection and metrology tools at customer fabrication facilities. • Lead customer engagements including product evaluations, new tool introductions, and drive competitions. • Drive customer success by conducting acceptance tests, recipe development, hands-on training, and pre-sales technical enablement. • Cultivate strong customer relationships by understanding their technical needs, aligning solutions, and ensuring satisfaction through onsite support . • Collaborate with customers and internal teams to co-author technical papers and present at global industry symposiums. • Develop and share Best Known Methods (BKMs), SOP ( Standard Operating Procedures ) materials, and technical documentation to empower global Field Applications teams. • Act as a cross-functional bridge, aligning customer feedback with engineering, sales, and marketing to drive continuous improvement. • Analyze complex technical issues, apply statistical methods, and deliver innovative, data-driven solutions. • Report regional insights and escalate field issues to product divisions, ensuring timely resolution and product evolution. Qualifications: • Master’s degree in Physics, Optics, Engineering, Material Science, or a related field; semiconductor process knowledge is a strong plus. • Proven experience in customer-facing technical roles, with a strong track record of building and maintaining customer relationships. • Demonstrated success in technical problem-solving, project execution, and cross-functional collaboration. • Willingness to work in semiconductor cleanroom environments. • Strong project management, leadership, and organizational skills. • Excellent presentation, communication, and interpersonal abilities. • Fluent in English, with the ability to communicate clearly via email, video calls, and in-person meetings. • Ability to manage multiple priorities in a fast-paced, global environment. Key Competencies: • Strong customer orientation with a passion for delivering value and building trust. • Advanced analytical and statistical thinking for data-driven decision-making. • Effective collaboration and communication across diverse teams and cultures. • High level of initiative, ownership, and accountability in driving results. • Resilience and adaptability in dynamic, high-pressure environments. • A proactive team player with a growth mindset and a drive for excellence. Note: Only applications with *English resume* will be considered. Please also apply through KLA Career page: https://careers.kla.com/

• 半導體設備機台保固、安裝與維修服務。 • 客戶問題解決、關係維護。 • 設備狀況異常處理與分析。 • 客戶端教育訓練及標準程序撰寫。