1.市場拓展與銷售
■ 制定並執行針對國際市場的銷售策略與計劃。
■ 開發經銷商與合作夥伴,建立並維持長期合作關係。
■ 分析目標市場需求,推薦適合當地的產品組合與定價策略。
2.品牌行銷與推廣
■ 策劃並執行品牌推廣活動,包括線上與線下的行銷活動。
■ 參加展覽會、商業會議等活動,提升品牌知名度。
3.客戶管理與服務
■ 與當地分銷商、醫療機構及零售商建立合作關係,提供產品培訓與技術支持。
■ 收集並分析客戶反饋,協助改進產品和服務。
4.內部協作
■ 與公司內部團隊(如研發、業務行政等)協調,確保順暢的產品供應鏈和合規性。
【我們誠摯地邀請在台居住的外籍專業人士加入我們的團隊】
1. Market Development & Sales
■ Develop and implement sales strategies and plans for international markets.
■ Identify, develop, and maintain long-term partnerships with distributors and business partners.
■ Analyze target market demands and recommend suitable product portfolios and pricing strategies for local markets.
2. Brand Marketing & Promotion
■ Plan and execute brand promotion activities, including both online and offline marketing campaigns.
■ Participate in exhibitions, trade shows, and business conferences to enhance brand awareness.
3. Customer Management & Service
■ Establish relationships with local distributors, healthcare institutions, and retailers, providing product training and technical support.
■ Collect and analyze customer feedback to support product and service improvements.
4. Internal Collaboration
■ Coordinate with internal teams (such as R&D, business administration, etc.) to ensure smooth supply chain operations and compliance.
【We sincerely invite foreign professionals residing in Taiwan to join our team.】
[Role purpose]
The primary role of this job is to provide the technical support of products to our worldwide engineers and customers.
[Key Responsibility]
-Provide technical support to a large scale of products.
-Take ownership of the incident calls by providing acknowledgement, resolution and set expectations from the actual technical analysis.
-Log, investigate and track technical issues from clients.
-Closely monitor application events via web-based monitoring system.
-Be familiar with escalation procedures when working with responsible departments, depending on the severity of an incident.
-Adhere to incident management KPI's.
-Ensure risks or concerns are maintained accordingly that could influence the quality of the software delivery or support and that timeframes are communicated properly.
- Work closely with other teams to ensure effectivity of resolving incident calls and effective communication with other teams.
-Deploy products' features and fixes to live environments whilst understanding the potential impacts on various systems.
-Document technical articles and problem-resolution steps in company knowledge base system.
-Identify and develop ideas to enhance tools, processes, training, techniques, etc.
-Work diligently and responsibly in all live environments.
-Provide excellent services to both internal and external parties in a timely manner.
-During a period of off time, each employee, especially for the pre-scheduled employee is still recommended and encouraged to:
1. Be available for contact at all times by phone and/or by other electronic methods; and
2. Upon taking the assignment for Overtime prepare self to be ready within 30 minutes to use a computer and internet connection to start working Overtime.