1. Maintain high levels of service continuity on Hybrid Cloud for external customer.
2. Perform network operation of configuration, capacity, access, performance and security management.
3. To provide telephone/remote and on-site 2nd level technical support for Cisco/Juniper/F5/Fortigate devices on an on-call basis within a team
4. To troubleshoot logged faults in order to accurately isolate the cause and provide working solutions, and monitor progress against customer SLAs.
5. SRE/Programming skill is a plus.
【Qualification】
1. 2+ years experience in configuration and troubleshooting IP hardware, Routers and Switches in a Data Center & WAN environment. (Cisco routers, Switches, Juniper MX series routers)
2. Experience of Linux and shell script is plus.
3. Bachelor’s or above degree, related field or 1+ years of experience working as network engineer.
工作內容
1. 系統架構規劃及建置 Planning and constructing the system
2. 系統效能監控及調校 Monitoring and adjusting the system performance
3. 系統異常事件處理 Handling system events
4. 配合業務運作之資訊服務作業 Information service works for business operation
5. 其他主管交辦事項
其他條件
◆ 熟悉MS Windows、UNIX等作業系統之規劃、建置、維護、調校等管理。
Candidates need to be familiar with planning, construction, maintenance,
adjustment and other management of operating system of MS Windows, UNIX, etc.
◆ 具主動積極、思緒清晰、自主學習能力強、樂於團隊合作、良好溝通能力等個人特質。
Candidates must have personal characteristics such as proactive, clear thinking,
strong independent learning ability, willingness to teamwork, and good
communication.
◆ 擁有保險資訊系統之系統規畫及建置經驗。
Candidates need to have experience in the planning and construction of the
insurance information system.
o Design and implement LAN, WAN, VPN, SD-WAN, and cloud network architecture.
o Maintain and troubleshoot network hardware (routers, switches, firewalls, access points).
o Monitor network performance, usage, and reliability using network monitoring tools.
o Manage network security configurations including firewalls, VLANs, ACLs, and IDS/IPS systems.
o Implement and maintain network policies, procedures, and documentation.
o Support hybrid cloud networking (e.g., AWS, Azure, or GCP) and ensure secure connectivity.
[工作內容 ]
Company Works 公司相關
-Corporate Infrastructure
1.) Information system 資訊系統
2.) Network architecture 網路架構
3.) Security System 安全系統
4.) Cloud solution and service maintain 雲端解決方案及服務維護
Department Works 部門相關
1.) Project Service 專案服務
2.) Solution Service 解決方案服務
3.) Maintain system 系統維護
4.) Technical Support 技術支援
Employee Works Detail 員工相關
-System & Server 系統與伺服器
1.) AD
2.) DNS
3.) Microsoft 365
4.) Hyper-V virtual technology
5.) Web
6.) SQL
7.) Backup solution
8.) AntiVirus Security
9.) ERP
10.) Azure/AWS
*須配合輪值on call, 津貼另計.