Job Overview
We are looking for a proactive and detail-oriented Technical Marketing Specialist to support and promote our IVD prognostic test for diabetic nephropathy across both domestic and international markets. This role involves a combination of technical support, product marketing, and customer training, particularly with clinical laboratories, hospitals, and distributors worldwide. You will serve as a key liaison between the company and healthcare professionals, ensuring product success through education, support, and feedback collection.
Job Description
• Act as the product expert for our IVD prognostic product in both domestic and international markets, including participation in international exhibitions and conferences.
• Provide remote and on-site( if required ) technical support to domestic and international clients and partners, including training sessions, product onboarding, and troubleshooting.
• Work with international distributors and local representatives to ensure consistent product messaging and performance.
• Assist with the development of marketing materials, user manuals, and training resources.
• Collect and analyze international market feedback, regulatory requirements, and user experience to improve product usability and compliance.
• Track customer feedback and clinical use cases to help improve product performance and customer satisfaction.
• Collaborate cross-functionally with internal teams (Sales, R&D, Regulatory, and Quality) to support regional product adaptation and documentation.