【加入滙豐 成就職涯】
我們理想遠大,加入滙豐,您將成就更多!
如果您正在尋找能讓你更加突出的事業,加入滙豐,發揮您的潛能,讓您更加耀眼。
If you're looking for a career that will help you to stand out, join HSBC and fulfill your potential.
HSBC作為全球最大金融服務機構之一,我們不僅提供多樣化的金融商品服務,也提供跨國多元之職涯發展機會。不論您現在正在尋找工作機會、或者渴望未來轉換職涯跑道,我們誠摯歡迎對金融產業有熱情、有抱負的您加入HSBC Taiwan Talent Community,接收HSBC第一手職缺及職涯相關消息!
請立即複製以下連結,註冊加入HSBC Taiwan Talent Community!
https://mycareer.hsbc.com/en_GB/talentcommunity?pipelineId=2455
Global Payment Solutions is made up of almost 10,000 people, across more than 60 countries. The business is uniquely positioned to help clients make payments across borders, across currencies and regulations, quickly and efficiently with dedicated in-country and regional support. Our expertise in this area is repeatedly recognized by the industry’s most prominent publications and associations with numerous global, regional and country awards.
People responsibility: N
Report to: SVP and Head of Client Service and Account Management
Role Purpose:
To deliver high quality ongoing client service for corporate clients. To manage the provision of client service support to high-valued liquidity and cash management clients.
Job Content:
1. Accountable for delivering Client Service Excellence globally and effectively managing any risks and issues.
2. Identify cross-sell opportunities and effectively manage the delivery against client promises.
3. Resolve client service issues and challenges.
4. Communicate with stakeholders at a country/regional level; ensure effective internal and external communication and sharing of CS project.
5. Serve as liaison between Client Service and other project stakeholders.
6. Work beyond the scope of the Service function to support sales, product and operations to deliver the strategic objectives of the business.
7. Develop and recommend changes and improvements to operating models, procedures and practices based on subject matter expertise and understanding of HSBC and market best practice.
職務說明
電腦軟硬體遠端維護管理。
各國機房實體伺服器及虛擬機監控。
雲端服務線上維運。
工作技能
對Windows Base Server系統維護基本程度熟悉安裝操作。
熟悉Unix Like System Base系統維護指令操作。
網路架構簡易故障排除。
熟悉伺服器監控系統Nagios、Zabbix、Grafana等操作。
【Job Responsibilities】
1.市場拓展與潛在商機發掘
Market expansion and potential business opportunity exploration
2.客戶關係經營與維護
Customer relationship management and maintenance
3.銷售策略規劃與執行
Sales strategy planning and execution
4.業績數據分析與報告
Performance data analysis and reporting
5.團隊管理與培訓
Team management and training
6.跨部門協作與資源整合
Cross-department collaboration and resource integration
【Nice to have】
• 獨立解決問題與快速應變能力
Ability to solve problems independently and respond quickly
• 分析與評估之能力
Analytical and evaluation skills
• 溝通與協調之能力
Communication and coordination abilities
• 銷售策略與執行能力
Sales strategy and execution capabilities
• 熟悉雲端服務與相關知識
Familiarity with cloud services and related knowledge
• 領導與管理能力
Leadership and management skills