【普安科技】 雲端運算、物聯網、AI人工智慧解決方案領導廠商
【普安科技】 企業級雲端存儲系統領導品牌廠商
【普安科技】 擴大延攬優秀菁英!與您攜手挑戰國際!
We are looking for a technical support engineer with problem solving skills, communication skills, strong customer service orientation and experience. The primary responsibility of this role is to provide post-sale support of cloud storage products and systems to global customers and ensure customer satisfaction.
Job Responsibilities:
Provide product technical service to customers for product installation and configuration.
Collect information and reporting bugs and feature requests from customers.
Understand customer needs and requirements and provide appropriate advises.
Work with customer and internal teams to develop potential solutions, and assist customers to solve technical problems.
Perform product technical training to customers.
Introduction to the job
Do you like challenges and do you want to work in a fast pacing supply chain environment to support some of the biggest semiconductor companies worldwide? Are you familiar with Logistics Operations and like to managing urgent demands on a daily basis?
If this sounds like you and if you have a strong customer oriented mindset, here is your mission.
Role and responsibilities
For our Global Operations Center in Taiwan we are searching for Supply Chain Professionals. You fulfill the demand of our customers for spare parts and tools for their maintenance activities on some of the most complex machines in the right quantity and at the right time & cost.
Time is of the essence to ensure a seamless production of our customers without interruptions on our machines.
-Handling of urgent material requests from worldwide customers in a rolling 24/7 shift system with the right customer focus, while meeting all milestones related to communication and execution
-Monitoring of worldwide shipments
-Ability to resolve complex issues and drive improvements to further optimize processes
-Ability to support escalations and provide communication proposals for review
-Constructive and reliable communication with worldwide stakeholders from all departments within ASML
-This position requires shift work.
Education and Experience
Bachelor's Degree in related subject i.e. Supply Chain Management, Information Science, Engineering etc. preferred
-Minimum 1 year of relevant experience in an international company, semiconductor industry is preferred
-A tactical thinker with strong interpersonal and communication skills
-Analytical thinking and ability to organize and prioritize workload
Skills
Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues.
There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:
-Stress-resistant; act under high pressure
-Flexible; willing to go the extra mile for the customer
-Excellent professional communication in English, written and oral
-Drive for results; does not stop until solution has been found, even when obstacles arise
-Team player
-Change management competencies
-Convincing, pro-active and “can do” mentality
-Cultural awareness
-Experience with ERP system(s), SAP R/3 knowledge preferred
-Ability to prioritize
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
Need to know more about applying for a job at ASML? Read our frequently asked questions.
1. 負責Key Account 客戶管理,協助BD業務達成業績目標。
2. 產品報價,forecast,帳款回收,售後服務,專案庫存管理。
3. 擔任客戶與公司溝通的橋樑,即時反應客戶狀況,協助解決客戶問題。
4. 訂單管理,包括處理客戶訂單、監控訂單狀態和安排交貨。
5. 定期拜訪客戶及國外分公司, 且安排客戶拜訪行程。
6. 需配合客戶時區參與會議,確保溝通順暢。
•Manage Key Account customers and support business development in achieving sales targets.
•Handle quotations, forecasts, accounts receivable, after-sales service, and inventory management.
•Act as a liaison between customers and the company, ensuring smooth communication and issue resolution.
•Order management, tracking, and delivery coordination.
•Oversea customers visits, and coordinate client visits.
•Attend meetings across different time zones as needed.
FI EXHAUST/ Zacoe – For Global Sales Professionals
FI EXHAUST is a top-tier exhaust brand trusted by supercar owners and tuners around the world. Our team works closely with international distributors, automotive dealers, and tuning brands to deliver premium exhaust solutions that stand out in both performance and design.
Alongside FI EXHAUST, we also represent Zacoe, a high-end aerodynamic body kit brand known for its bold styling and precision craftsmanship tailored for luxury and performance vehicles. With both FI EXHAUST and Zacoe under one roof, we offer partners a synergistic package of high-performance exhaust systems and visually dynamic body kits that resonate with premium automotive markets.
As an International Sales Manager, you'll be more than a salesperson; you'll be a brand ambassador, market developer, and trusted advisor to our partners across regions.
You'll help introduce and expand both FI EXHAUST and Zacoe's presence in global markets.
If you're passionate about cars, love international business, and thrive in a fast-paced environment, we want you on our team to help accelerate our global growth.
Who We're Looking For :
- Strong communication and negotiation skills, with a client-first mindset.
- Comfortable working across cultures and time zones.
- Self-driven, proactive, and able to manage international accounts independently.
- Business-level proficiency in English. (Additional language is a plus)
- Previous experience in B2B sales or the automotive aftermarket is a strong advantage.
- Willing to travel abroad for business trips, trade shows, and client visits.
■ Role Responsibilities:
• Actively develop business opportunities and maintain relationships with existing sales accounts.
• Introduce product features and present the company's core competencies to potential customers and partners.
• Provide technical support and warranty services, and streamline custom requests from users to the factory.
• Negotiate business terms and conditions, and draft contracts for partnerships and agreements.
• Coordinate with global partners for international exhibitions.
• Conduct market analysis to identify current challenges/new business opportunities, develop feasible solutions, and execute strategies.
• Demonstrate self-discipline, self-motivation, and a positive mindset, with the ability to work effectively under high pressure.
此職務適合抗壓能力高、富創意且主動積極的人。
我們歡迎對於汽車改裝有興趣,且有心想推廣台灣自有品牌到世界舞台的人加入我們。