1.子公司售後服務擔當,客戶抱怨窗口及服務需求處理,保固費用控管及審核,技術問題支援
2.售後服務系統推動與建立
3. CS成員組織分工與目標訂定
4. Global COW (cost of quality)改善
5. 市場端重大品質問題改善與預防
6. On Line Service結案準時率管控
7. CS技術文件(bulletin/service manual)的建立及維護
國外業務人員
1.開發潛在客戶,拓展市場,以達成業績目標。
2.定期拜訪經銷客戶,維繫穩定客戶關係。
3.負責國內業務接洽及訂單處理。
4.負責產品報價及產品展示,並處理帳款回收相關事宜。
5.負責業務推展,傳達及說明公司各項業務重大訊息、活動及產品。
Work content:
1. Develop potential customers and expand the market to achieve performance goals.
2. Regularly visit distribution customers to maintain stable customer relationships.
3. Responsible for domestic business contact and order processing.
4. Responsible for product quotation and product display, and deal with matters related to account collection.
5. Responsible for business promotion, conveying and explaining the company's major business information, activities and products.