「《Technical》Sr. FAE Engineer」的相似工作

這是一個需要近距離與客戶溝通交流的工作，分別在臺北工作。 作爲一名現場服務技術員… • 在指定區域內爲銀行/零售環境提供重要的維修服務。 • 你將成爲我們面向客戶的技術團隊的一員。 • 我們提供全面的產品培訓。 • 我們的薪水有競爭力，並且提供額外加班費。 如果您善於解決問題，歡迎加入我們這個市場領先的組織！ 工作內容: • 熟悉現場服務技術人員的實踐和程序。 • 參與指定的硬件和軟件培訓（在職培訓、課堂培訓和網絡培訓）。 • 利用公司的診斷工具來執行故障排除。 • 進行硬件維修和維護。 • 清潔，調整和配置組件。 • 配置和安裝適用的軟件。 • 根據文件程序執行例行檢查。 • 指導和培訓客戶使用和操作已安裝的硬件和軟件。 • 參與實施各項措施，以實現商定的關鍵績效指標。 • 協助完成指定的特殊項目。 任職資格: • 應屆畢業生。 • 至少1-2年相關工作經驗或同等學歷和IT相關工作經驗。 • 良好的書面和口頭溝通能力。

這是一個需要近距離與客戶溝通交流的工作，分別在臺北工作。 作爲一名現場服務技術員… • 在指定區域內爲銀行/零售環境提供重要的維修服務。 • 你將成爲我們面向客戶的技術團隊的一員。 • 我們提供全面的產品培訓。 • 我們的薪水有競爭力，並且提供額外加班費。 如果您善於解決問題，歡迎加入我們這個市場領先的組織！ 工作內容: • Provides Repair Technician support and product repair for assigned mechanical and electro-mechanical assemblies and sub-assemblies. • Identifies, isolates and corrects malfunctions on assigned products through the practical application of acquired technologies and skills. • Disassembles, cleans and reassembles assigned products in conjunction with refurbishment activities. • Generates and maintains required test reports, logs, documentation and test equipment. • Reports recurring quality problems to appropriate individuals or groups. • Enhances working knowledge of the total product line and associated test diagnostics and procedures. • Uses precision instruments such as micrometers, calipers and bore gauges to measure component parts and assist with repair, refurbishment and related activity. 任職資格: • 應屆畢業生。 • 至少1-2年相關工作經驗或同等學歷和IT相關工作經驗。 • 良好的書面和口頭溝通能力。

1.公司技術教育訓練及現場設備支援 2.技術教育訓練相關課程開發 3.Global教育訓練支援 4.大學畢科系不拘,有1～3 年工作經驗者佳 5.具日文商業溝通能力

1. Secure automotive power solution design-in/ win by coworking with sales/ SPM and Product Application Engineer. 2. Familiar with motor control/ DCDC & ACDC power control 3. Familiar with working principles of Mosfet/ Transceivers/ power switch 4. Customer on-site support will be required 5. Responsible for supplier engagements and technical certifications acquire

1. 維護與優化 Firmware 專案的 CI/CD Pipeline 2. 建立與維護韌體自動化編譯與版本控管流程。 3. 撰寫與維護 Wi-Fi Router / Wi-Fi AP 的自動化測試腳本，包含 Web UI 的瀏覽器自動化(如使用 Selenium、Playwright)。 4. 整合自動化測試框架，驗證功能、相容性與網路連線穩定性。 5. 協助設計與執行系統測試、壓力測試、自動回歸測試等，提升測試效率與覆蓋率。

1.解決並追蹤客戶產品應用/技術問題。 2.協助撰寫產品企劃書。 3.收集行業動向/市場產品資訊，回饋產品開發。 4.提供經銷商/客戶產品的教育訓練。 5.展台製作設計與執行。 6.擔任培訓講師，進行新產品培訓。 7.現場品質問題勘察，協助研發進行品質診斷。 8.出廠前行業測試需求反饋。 9.歸納整理技術文檔。 10.依主管指派協助專案規劃及執行，並協助協調與整合專案資源。 產品範疇：工業用變頻器

We are seeking a dynamic and skilled Field Applications Engineer to join our team. You will be the bridge between our technical team and our clients, ensuring that projects are executed flawlessly from initial concept to implementation. Key Responsibilities: • Act as the primary technical contact for clients, understanding their needs and providing solutions that align with our products and services. • Draft initial sketches or diagrams to conceptualize projects, working closely with the engineering team for refinement. • Provide expert advice and support to clients, helping them to overcome challenges and achieve their objectives. • Collaborate with the customers during their working hours, ensuring smooth communication and project alignment.

General Overview: This position will provide direct support to factories using Cirque’s products and help to expand our business, working within a team to design, develop and implement changes to new and existing Cirque products and customers located in Asia. Duties and Responsibilities: • Support partner factories in setting up for production of products using Cirque Capacitive Touch IC • Support production test tools including training partner factories to use Cirque test tools and how to troubleshoot using Cirque failure codes • Support customer’s development and qualification of Cirque touchpad • Conduct product testing and create models and prototypes • Operate under moderate supervision • Willing to travel to other cities when necessary Qualifications and Requirements: • Engineering Degree with 1-3 years’ electronics manufacturing experience OR • 3+ years of FAE or technical PM experience in consumer electronics such as laptops, smartphones, gaming devices, or wearable devices. • Working experience in reading electrical schematics and customer requirement documents. • Familiar with integration device protocol i.e., SMBUS, I2C, USB, or SPI • Excellent ability in evaluating, testing, and documenting performance of various systems and products • Excellent ability in capturing test log and optimize software script for issue debugging • Skilled in use of electronic test equipment i.e., oscilloscope, meters, frequency generators, etc. • Working knowledge of touch or force/haptic knowledge • Working knowledge of microcontrollers • Working knowledge of software programming in C, C++. Knowledge of Lua is a plus • A certain degree of creativity, latitude and adjusting to circumstances is required • Excellent written and verbal communications skills required • Able to fluently speak and read English is required

-Working with IC design team on IC bring up and electrical verifications. -Develop evaluation hardware platforms, reference schematic and PCB board verification. -BOM cost and competition analysis. -Technical support for customer projects along with AE/DE/SW/FW/QC engineers.

1. 需到終端客戶現場進行AGV/AMR入場規劃、建置、測試，與驗收。 2 .需定時紀錄與回報實施進度，並且掌握整體時程。 3. 需協助開發端瞭解終端客戶之軟/硬體需求。 4. 需協助推廣業務之相關需求(如：展會)。 5. 執行新專案之規劃、執行、掌控、成本控制及結案。 6. 協助各部門及廠處推動專案之執行、管理、問題追蹤及解決。 7. 需完成主管交辦業務。

KEY RESPONSIBILITIES - Lead and manage a team of support specialists to provide technical support for projects. - Collaborate with cross-functional teams to develop and execute project plans. - Provide technical expertise and guidance to the team in solving complex technical problems. - Ensure adherence to quality standards and regulatory requirements. - Drive continuous improvement initiatives to enhance technical support processes and efficiency. YOU MUST HAVE - Minimum 6 years of experience in technical support or related roles. - Strong leadership and team management skills. - Excellent problem-solving and decision-making abilities. - Proficiency in technical support tools and methodologies. - Experience with troubleshooting and resolving complex technical issues. WE VALUE - Bachelor's degree in Chemical Engineering, Material Science, or other filed related to Engineering. - Desired experience in managing technical support teams. - Strong analytical skills and a passion for innovation. - Experience with customer relationship management tools. ABOUT HONEYWELL Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.

明基投影系列產品長年位居全球市佔第二，在30+國設立分公司，產品推陳出新是業界領導品牌。 我們相信，領先業界的技術開發是維繫企業永續競爭力的關鍵要素。品牌總部的應用工程師負責整合各式應用埸景的eco system，接觸最前端的需求，更是品牌價值的重要推手。 我們的目標是成為提供全球最佳視覺體驗的品牌，竭誠歡迎有品牌熱忱的您加入團隊。 1. 針對各種應用場景（互動、展覽、教學...），整合集團資源及業界相關軟、硬體供應鏈，建立並且優化整體方案。 2. 整合全球相關應用知識，包含競爭對手動向收集。整理資料庫，並且定期與海外各分公司相關人員分享。 3. 分析並處理重大市場反饋事項。並以系統化方式，防範問題在後續開發機種之發生。 4. 依實際需求，提供書面資料、計劃規劃案或實際至客戶處進行技術推廣。 5. 與各相關供應商協調，管理指定機種之計劃進度。

熟捻DCDC 電源PMIC IC ,Dr.MOS ( 配合AMD,NV,的GPU作測報) & 顯卡,Gaming NB 的應用 ,且能獨當一面者尤佳(能與客戶溝通,建議用料 等) & 主要工作內容為 1. 解決客戶應用技術問題，並回饋給相關單位。 2. 撰寫客戶端的技術文件與規格說明。 3. 提供客戶正確的產品規格與應用相關資訊，以作為客戶設計產品時的參考依據。 4. 提供客戶偵錯服務與技術支援，以協助發現並解決產品試產時所發生的問題。 5. 提供客戶量產測試工具，分析並解決量產時發生的問題。

在 Alfa Laval，我們始終秉持「多走一里路」的精神，致力於克服艱鉅的挑戰。我們的核心驅動力，是加速客戶的成功，成就員工的成長，並為地球的永續發展貢獻心力。我們深信，唯有擁有一群具備敬業精神與求知欲的夥伴，才能實現這一使命。好奇心激發創新，而創新則是推動進步的根本力量。 身為Alfa Laval服務維修團隊的一份子，您將參與相關設備的售後服務與維修保養： 1. 執行阿法拉伐相關現場技術支持與檢修 (如: 設備拆解、清洗、測試、組裝…等。) 2. 現場設備檢查、配線檢查、設備調整與試車 3. 提供客戶技術服務、教育訓練、設備故障排除檢修、遠端支援故障排除 4. 出具相關必要之書面完工報告 作為深耕百年的業界領導者，Alfa Laval 擁有完善的培訓資源與制度，無論是在地/線上學習或是海外派訓，我們致力於支持員工在專業與個人成長上的持續進步，期待您的加入！

We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems, helping our customers to a satisfactory resolution. Technical Support Engineers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties. Moreover, Technical Support Engineers need to communicate directly with customers, as well as create written documentation, requiring excellent written and verbal communication skills. Responsibilities · Take ownership of customer issues reported and see problems through to resolution · Research, diagnose, troubleshoot, and identify solutions to resolve customer issues · Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams · Provide prompt and accurate feedback to customers · Ensure proper recording and closure of all issues · Prepare accurate and timely reports · Document knowledge in the form of knowledge base tech notes and articles · Handling customer technical support cases through phone and email submissions. · Track the progress of the client's acceptance test and PoC. · Following up with clients to ensure the problem is resolved. · Preparing reference material for users by drafting operation instructions. · Managing multiple cases at one time.

1. 沖壓自動化設備維修及優化改善 2. 自動化設備作業規範撰寫及設備技轉 3. 提升自動化設備妥善率、維護及保養 4. 自動化設備文件之管理及維護

1. Learn and Support debug for worldwide service center. 2. Study new repair technology for Repair optimization. 3. Technical transfer or manage WW service engineering teams. 4. Compose product related documents (SOP, troubleshooting guide...).

1. Work with local customers to provide technical support (including on-site) as the first line contact window. 2. Perform problem analysis and identify solutions to resolve issues. 3. Build-up the testing plan and maintain/ develop the program script of functional test. 4. Good team player and willing to work with other people. 5. Hands-on customer facing integration and administration. 6. Provide professional services to customers' system integration. 7. Properly escalate unresolved issues to appropriate internal teams. 8. Document technical knowledge in the form of manuals and runbooks

所羅門 自動化解決方案專家！ 主要產品範圍：洛克威爾(ROCKWELL) 台灣區授權經銷商：代理銷售PLC、Drives、Motion、IC、SSC、及圖控軟體等各類產品。代理參數科技(PTC)軟體、代理銷售Encompass周邊品牌(HPE,CKD,MTE,FLIR, Hoffman, SECOMEA, SIA, ORing ) 職務內容： 1. 協助業務介紹產品、解決方案，開立BOM。 2. 辦理訓練課程，擔任講師。 3. 協助客戶排除產品使用問題。 4. 主管交辦事項。 相關條件： 1. 熟 PLC、HMI、SCADA，具有三年以上相關工作經驗 2. 具有運動控制、安全控制相關工作經驗者尤佳 (或具 PLC、HMI、SCADA 的 FAE 經驗) ※熟悉PLC及伺服馬達控制系統者尤佳

1. 台灣ABS航測產品維修合約期間之維護工作執行與進度掌握 2. 台灣ABS航測產品之新購或更新航拍系統之硬體安裝與初次試飛及驗收流程掌控, 操作培訓。 3. 台灣 Leica 雷射掃描與移動掃描(Laser Scanner & Mobile Scanner) 解決方案推廣及技術支援等 4. 台灣 IDS透地雷達產品解決方案推廣及技術支援等