Job Responsibilities:
職務說明:
1.Manage the order processing within the warehouse management system, including order consolidation, task allocation, confirmation, and fulfillment.
倉庫管理系統訂單作業:彙整、分派、確認並完成訂單
2.Arrange and support Material Handler in daily operational tasks such as shipping, receiving, order picking, and inventory control.
安排及協助倉管人員進出貨、揀貨、庫存管理等日常營運作業
3.Internal communication and customer service to ensure accurate delivery of ordered materials to designated locations.
內部溝通和客戶服務,確保訂單物料準確送達指定區域
4.Identify abnormal system issues and escalate them as needed.
識別系統異常並視需要回報主管。
5.Familiar with and well understand related SWI (Standard Work Instruction) to ensure process compliance.
熟悉並瞭解相關的 SWI(標準作業指導書),確保流程符合。
6.Assist the team supervisor in completing the assigned work.
完成主管交辦任務。
Position Summary:
This role leads a team in managing logistics operations, ensuring safety, efficiency, and compliance with company standards.
Key Responsibilities:
1. Operations Management:
- Support the Operations Manager in overseeing daily operations.
- Lead the team to achieve KPI targets and ensure timely processing of build, decommission, and functional activities.
- Supervise employees, ensuring adherence to safety practices and proper equipment use.
- Provide on-the-job training and manage 5S practices in all work areas.
2. Operation and Reporting:
- Confirm material items, quantity, and project, then follow the system work instructions to arrange the daily operations and provide essential support or training.
- Ensure data accuracy in the daily or weekly base report.
- Document and update processes to meet customer requirements.
- Proactively provide the available execution plan or potential failure mitigation plan to the customer.
3. Safety Compliance:
- Promote safety as a top priority through leadership, audits, toolbox meetings, and incident reporting.
- Ensure compliance with safety standards and SWI procedures.
4. Continuous Improvement:
- Assist in implementing work improvement projects across safety and operations.
- Participate in cross-functional improvement initiatives.
- Proactively provide any cost saving and process improvement ideas to increase efficiency and decrease waste.
5. Team Development:
- Train team members on company procedures and identify skill gaps.
- Foster teamwork, provide cross-training, and ensure flexibility to meet business needs.
- Develop potential talented members and assist them in achieving higher positions to strengthen the organization.
Additional Duties:
Address operational irregularities, customer concerns, and other tasks assigned by the Operations Manager.