1. Assist outside(field) sales to facilitate business development.
2. Order registry in the System and follow up on status and schedule
3. Communicate with Export/Import handling office(s), Fulfill customers’ requirements, and update order status timely.
4. Risk acknowledgment/management from daily order arrangement, including be not limited: to risk from cargo nature, risk during transportation, customs restriction…etc.
5. Documentary works like issuing B/L, D/O, debit note/invoice and so on.
6. Troubleshooting for mids-operations in all kinds
7. Customer service aligns daily operations working.
8. SOP set up for Operation Working Procedure/Standards.
9. Team buildup including allocating the work, training the new staff, and helping to solve the problems of team members.
10. Cooperate with sales staff to achieve the best customer experience