「Customer Service Engineer(身心障礙招募專區)- Hsinchu/Taichung/Tainan」的相似工作

This vacancy is open for talent pool collection. We will contact you if we have proper vacancies that fit with your profile. Job Mission Represent manufacturing and act as gatekeeper from manufacturing to D&E function Add value in overall manufacturing processes such as forming, machining, joining, and assembling Job Description Contribute to the solution of faults and takes the necessary initiatives and practical decisions to ensure zero repeat Identify gaps and drive assigned process improvement projects and successful delivery Initiate and drive new procedure changes and projects Develop and maintain networks across several functional stakeholders Prioritize works and projects based on business situation Transfer knowledge and train colleagues on existing and newly introduced products Education Master degree in technical domain (e.g. electrical engineering, mechanical engineering, mechatronics) Experience 3-5 years working experience in design engineering Personal skills Show responsibility for the result of work Show proactive attitude and willing to take initiative Drive for continuous improvement Able to think outside of standard processes Able to work independently Able to co-work with different functional stakeholders Able to demonstrate leadership skills Able to work in a multi-disciplinary team within a high tech(proto) environment Able to think and act within general policies across department levels Diversity and inclusion ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company. Need to know more about applying for a job at ASML? Read our frequently asked questions.

Context The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region. The Field Service Engineer 2 executes regular and irregular maintenance activities with considerable independency and under limited supervision. Handles defined and regular problems/maintanance on a machine, either independently or through escalation without supervision. Requirements Experienced Field Service Enginer with BSc degree in relevant Technical Field (Electrical Technology, Mechatronics, Mechanical Engineering, etc.) or equivalent experience. Experienced in technical industry is required and/or semiconductor industry experience prefered. Experience in using computer applications, including data analysis tools, spreadsheet, and presentation software. Has complete knowledge on product functionality of the main modules/sub-modules. Responsibilities Problem analysis and approachGather all information relevant for the problem, analyze using available means, gather additional diagnostic info if needed, decide on initial approach to solve problem and execute, consult with others. Problem handovers and routingHandover problem or problem aspects to others (2nd line support), document and package all data relevant for problem resolution (e.g. pass-downs, work orders, field service reports, system problem reports, technical reports). RepairsUse tools, replace parts, improve settings, to execute repairs and standard service actions independently. ProceduresBased on arranged customer machine time window to arrange for all (possible) parts, tools, equipment and information / knowledge to be available at start of procedure, execute procedure. Training / adviceExplain appropriate actions to users to correct malfunctions, train customers in use and routine maintenance of equipment, recommend changes in user procedures when needed Process OptimizationSignal gaps and improvement opportunities and reports it to the relevant stakeholders Knowledge build-up and transferMaintain and broaden own knowledge, shares best known methods within the work group. CoachingProvide appropriate support and assistance to less experienced engineers on first tasks. Diversity and inclusion ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company. Need to know more about applying for a job at ASML? Read our frequently asked questions.

The Installation Engineer job is high profile and exciting opportunity for adventurous souls! Works under minimal direction from Management. Completes documented procedures and exercises judgment within defined procedures. Recommends changes to existing process and procedures. Primary responsibility is to strive for predictable Cycle Times and Warranty Starts for new tools installed and upgraded at our customer sites. Includes activities associated with setup, alignment, calibration, troubleshooting, diagnosing, and repairing of highly sophisticated capital equipment. Represents the company to the customer and assumes accountability for customer satisfaction with all installation/upgrade-associated activities. Assures operational quality of system equipment. Works directly with KLA regions and customers to verify new tool performance and transfer tool responsibility. Seeks warranty sign-off on newly installed tools Roles and Responsibilities • Installation of new tools in the field. Follows all procedures and provides a consistent result within specified cycle times. Achieves a predictable warranty start. • Evaluates, analyzes, diagnoses and fixes technical equipment problems related to installation. Can repair issues using standard procedures or innovate to resolve system problems which can have multiple causes. • Solving problems and repairs of sophisticated system level problems are based on Installation Engineer's technical knowledge and training. Installation Engineers seek help from Staff Engineers and Management when problems occur that may exceed knowledge, education and training. • Prepares field service reports and daily passdown on Installation progress and non-conformances. Contributes to post-activity Quality Feedback Report • Hold pre-installation meetings with the customer to scope customer unique requirements then create plans of action to measure and satisfy the unique needs. Execute plans of action and validate deliverables with the customer. • Meet with customer to facilitate warranty signoff after the activity is complete. • Acquires all vital international travel documents and manages their personal lives to be ready for domestic and occasional international travel. • Handles personal finances to prevent disruption to scheduled activities - even when traveling for extended periods. • Travels domestically and internationally by commercial transportation to customer sites. • Assists other engineers as necessary. Provides mentorship and technical assistance at customer sites. Can develop basic POAs. Provides phone and on-site support for junior engineers *Note: Only applications with *English resume* will be considered. *Please also apply through KLA Career page: https://careers.kla.com/

KLA美商科磊致力於維護身心障礙者就業權益，歡迎領有身心障礙手冊或證明的夥伴投遞履歷，加入KLA！ The future is ours to create. Whether it’s a driverless car, VR experience, or factory robotics, we help turn theory into possibility. We help create technological devices and ideas that transform our future and shape our current life. We’re looking for Customer Service Engineers who contributes the support and provide unique customer value in the global electronics ecosystem. You will be able to learn the advanced mechatronic engineering and collaborate with leading customers across the globe, our expert teams of physicists, engineers, and problem-solvers design solutions that move the world forward. Roles and Responsibilities • Evaluates, analyzes, diagnoses and troubleshoots technical equipment problems via telephone or at customer site. Ensures equipment improves customer production. • Repairs of system level problems (which have multiple causes and for which no standard procedures exist) at customer sites. • Represents the company to the customer and assume accountability for customer happiness with service. • Assures operational quality of system equipment. Coordinates actions with customers to minimize down time. • Provides assistance to Installation Engineer in resolving problems. • Prepares fields service reports on customer support activity and provide documentation to other supporting functions on re-occurring problems. • Build positive relationship with customers and increase customer satisfaction by resolving sophisticated requests and issues. • Contribute to the Capturing, Re-use, Collaboration, and Improvement of knowledge using available systems • Develops and handles return materials authorization (RMA) processes for ensuring customer returns, exchanges, service and repairs are done with speed and accuracy and all client/customer service delivery issues are resolved. • Executes technical critical issues with detailed problem statement and pass-down to work with system engineering technical team in customer site. • Estimated travel is 20% once trained in the classroom as part of on-the-job training program. Although, much of the job responsibilities will be performed in the office or at the customer site supporting various projects and initiatives. In addition to problem diagnosis and resolution, other support duties will include characterization and support of customer demos and field projects. *Please visit and apply on our career website: https://kla.wd1.myworkdayjobs.com/zh-TW/Taiwan/job/Hsinchu-Taiwan/Customer-Service-Engineer-Hsinchu_2102329

為增加身心障礙人才就業機會及維護身心障礙者就業權益，歡迎持身心障礙手冊朋友主動投遞 1.行政工作：文書資料整理、核銷資料整理、物品採買、倉庫管理、設施設備管理等 2.庶務工作：電話接聽、訪客接待、信件收發、公文收發、寄信等。 3.教玩具清潔消毒、環境清潔維護。 4.其他主管交辦事項。

The future is ours to create. Whether it’s a driverless car, VR experience, or factory robotics, we help turn theory into possibility. We help create technological devices and ideas that transform our future and shape our current life. We’re looking for Customer Service Engineers who contributes the support and provide unique customer value in the global electronics ecosystem. You will be able to learn the advanced mechatronic engineering and collaborate with leading customers across the globe, our expert teams of physicists, engineers, and problem-solvers design solutions that move the world forward. Roles and Responsibilities • Evaluates, analyzes, diagnoses and troubleshoots technical equipment problems via telephone or at customer site. Ensures equipment improves customer production. • Repairs of system level problems (which have multiple causes and for which no standard procedures exist) at customer sites. • Represents the company to the customer and assume accountability for customer happiness with service. • Assures operational quality of system equipment. Coordinates actions with customers to minimize down time. • Provides assistance to Installation Engineer in resolving problems. • Prepares fields service reports on customer support activity and provide documentation to other supporting functions on re-occurring problems. • Build positive relationship with customers and increase customer satisfaction by resolving sophisticated requests and issues. • Contribute to the Capturing, Re-use, Collaboration, and Improvement of knowledge using available systems • Develops and handles return materials authorization (RMA) processes for ensuring customer returns, exchanges, service and repairs are done with speed and accuracy and all client/customer service delivery issues are resolved. • Executes technical critical issues with detailed problem statement and pass-down to work with system engineering technical team in customer site. • Estimated travel is 20% once trained in the classroom as part of on-the-job training program. Although, much of the job responsibilities will be performed in the office or at the customer site supporting various projects and initiatives. In addition to problem diagnosis and resolution, other support duties will include characterization and support of customer demos and field projects.

KLA美商科磊致力於維護身心障礙者就業權益，歡迎領有身心障礙手冊或證明的夥伴投遞履歷，加入KLA！ KLA是全球半導體製程控制的市場領導者，致力於提供先進製程控制的解決方案，持續開發和提供檢測、量測和資訊分析的技術服務和設備產品。 每項 KLA的設備產品都需要機械工程相關的人才！在KLA，機械相關科系畢業的你，可以使用問題分析和解決能力、基礎力學知識，和充滿創意的實務操作能力，為世界上最精密及最新的半導體機台提出技術解決方案。同時結合創新與熱情，與頂尖的半導體客戶合作，驅動未來的前瞻科技及突破製程控制的挑戰。 KLA尋找具備以下能力和志向的你： 1.機械工程相關科系包含：機械、動機、航太、 應力、船舶機電、自動化科技、車輛工程等 2.提供機台設備之整體技術支援及問題解決方案 3.具備與跨國團隊、跨部門合作及客戶端協作的中英文溝通能力 適合機械工程人才的熱門職缺包含： 1.客服工程師Customer Service Engineer：為機台設備進行保養、維護和排除機況。客服工程師像是偵探一樣，抽絲剝繭查出問題根源，於第一線支援客戶，持續維護機台運行狀況。 2.設備裝機工程師 Product Installation Engineer：世界各地只要有新機台導入，一定會有裝機工程師！裝機團隊負責設備的安裝及升級，與客服團隊密切合作，排除與解決硬體安裝的相關問題，以滿足客戶端的產能需求。 3.技術支援工程師 Technical Support Engineer：任何機台的技術難題，就交給技術支援團隊吧！技術支援工程師會與全球工程團隊合作，為複雜的機台問題提出進一步的解決方案，提供全球各地客服團隊強力的後援。 職能導向的學習發展資源 1.KLA歡迎無經驗的新鮮人：我們提供專業技術培訓認證課程，積極落實在職訓練(On-the-Job Training)，培育你對先進精密機台的專業知識與技能。 2.你的成長就是KLA的成長：KLA提供你軟實力培訓資源，協助你培養日常工作中需要的溝通、簡報、專案管理和自我領導等能力，以及深化客戶服務的品質。 3.KLA致力營造多元及包容的職場文化：KLA有完整開放的晉升管道，有多元發展和探索的機會，能滿足你不斷成長的職涯規劃。 歡迎機械工程相關科系的應屆畢業生、社會新鮮人或半導體專業人才投遞履歷。收到合適履歷後，我們將會盡快與你聯繫，為你媒合最契合的職缺。

KLA美商科磊致力於維護身心障礙者就業權益，歡迎領有身心障礙手冊或證明的夥伴投遞履歷，加入KLA！ Technical Support Engineer (TSE) is Responsible for providing assistance to Customer Support Engineers who are diagnosing, troubleshooting, and debugging complex optical, electro/mechanical, computer systems and/or software problems. TSEs respond to challenging issues where first-line product support has been unable to isolate or fix problems in malfunctioning equipment. Responsibilities include reporting design, reliability and maintenance problems, documenting and providing feedback to HQ Tech Support, and Sustaining Eng on CIP opportunities, preparing service and postmortem reports. TSEs may also be involved in customer installation, and upgrade of equipment as well as training of KLA and non KLA personnel. *Note: Only applications with *English resume* will be considered.

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【Job Description】 The Installation Engineer job is high profile and exciting opportunity for adventurous souls! Works under minimal direction from Management. Completes documented procedures and exercises judgment within defined procedures. Recommends changes to existing process and procedures. Primary responsibility is to strive for predictable Cycle Times and Warranty Starts for new tools installed and upgraded at our customer sites. Includes activities associated with setup, alignment, calibration, troubleshooting, diagnosing, and repairing of highly sophisticated capital equipment. Represents the company to the customer and assumes accountability for customer satisfaction with all installation/upgrade-associated activities. Assures operational quality of system equipment. Works directly with KLA regions and customers to verify new tool performance and transfer tool responsibility. Seeks warranty sign-off on newly installed tools 1. Installation of new tools in the field. Follows all procedures and provides a consistent result within specified cycle times. Achieves a predictable warranty start. 2. Evaluates, analyzes, diagnoses and fixes technical equipment problems related to installation. Can repair issues using standard procedures or innovate to resolve system problems which can have multiple causes. 3. Solving problems and repairs of sophisticated system level problems are based on Installation Engineer's technical knowledge and training. Installation Engineers seek help from Staff Engineers and Management when problems occur that may exceed knowledge, education and training. 4. Prepares field service reports and daily passdown on Installation progress and non-conformances. Contributes to post-activity Quality Feedback Report 5. Hold pre-installation meetings with the customer to scope customer unique requirements then create plans of action to measure and satisfy the unique needs. Execute plans of action and validate deliverables with the customer. 6. Meet with customer to facilitate warranty signoff after the activity is complete. 7. Acquires all vital international travel documents and manages their personal lives to be ready for domestic and occasional international travel. 8. Handles personal finances to prevent disruption to scheduled activities - even when traveling for extended periods. 9. Travels domestically and internationally by commercial transportation to customer sites. 10. Assists other engineers as necessary. Provides mentorship and technical assistance at customer sites. Can develop basic POAs. Provides phone and on-site support for junior engineers *Note: Only applications with *English resume* will be considered.

【WE ARE HIRING – TI應用工程師線上招募說明會！】 想在半導體產業開啟職涯新頁？ TI 2026預聘暨研發替代役招募正式啟動，參與活動有機會搶先獲得2026 offer！ 善於溝通、熱愛科技與解決問題的你，FAE應用工程師將是你的最佳選擇！ 想體驗在全球領先半導體企業TI工作？ 立即報名，名額有限！>> https://reurl.cc/VWe7vn 活動日期 : 9月25日（四）18:30至19:30 活動形式 : 線上進行 報名後請留意信箱，以收到「報名成功通知信件」為準。 ▋ 關於德州儀器 德州儀器(TI)是位居類比晶片世界領導地位的半導體設計與製造公司，持續提供創新及頂尖的半導體技術與產品，協助客戶開發最先進的電子產品。除此之外，TI也針對在校學生及初入社會新鮮人設計完整的培訓制度與挑戰性的工作內容，並提供具競爭力的薪資與福利、完善的升遷管、輪調培訓計畫以及活潑與國際化的工作環境。 ▋科技菁英計劃 - TI 應用工程師輪調培訓計畫 有思考過RD、IC設計之外的另一種職涯可能嗎? 喜歡與人互動並充滿挑戰的工作卻又擔心新鮮人無法立即上手嗎? 別擔心! TI針對FAE新鮮人提供海內外全面且扎實的系列培訓課程， 透過課堂及工作日常的任務的學習，您將具備FAE應具備的各項知識與技能，在客戶面前成為專業與自信的FAE！ 另外，TI亦提供完整的輪調計劃，透過給予新人不同職務內容的學習， 使其能在公司有更多成長及發展的機會。 ▋ 應用工程師職務說明 >>在TI做FAE，您可以… • 參與FAE完整培訓計畫，包含1對1 coach、豐富教育訓練資源 • 與全世界技術專家合作，參與跨國會議及海內外輪調計畫，在國際舞台成長 • 接觸TI多元產品線，包含熟悉的#消費性電子、時下最夯的#車用電子 ，以及工業用等產品，共超過8萬顆產品，學無止境！ • 透過專案及團隊合作，快速累積技術硬實力及溝通軟實力 • 享受開放扁平的組織氛圍，不論是專業領域或職涯發展，都能夠勇敢表達 • 走出多元職涯，不論是技術導向的技術專家(technical ladder program) 或是領導團隊的用人主管，TI提供暢通的升遷管道讓您有機會被全世界看見 >>FAE在做什麼 作為“Technical Expert”，與Technical Sales Engineer併肩合作，了解客戶的技術需求、解決客戶的技術痛點，將TI產品特性與客戶系統需求聯結起來。運用產品選擇、系統、實現和調試方面的技術能力，從而實現業務目標。 • 積極與客戶建立關係，及時掌握客戶開案訊息，進而瞭解其需求與系統設計，推展TI的產品讓客戶的設計更有市場競爭力。 • 透過TI全球技術資源，提供專業技術服務，解決TI產品應用在客戶系統上的技術問題，協助客戶順利導入量產。 • 了解TI系統及產品，並研究同業競爭的狀況，反應客戶需求及市場資訊給研發團隊做為未來產品開發的參考。 看更多徵才資訊與FAE工作介紹=> https://www.facebook.com/texasinstrumentsTW/videos/1382188632429211 歡迎至https://www.cakeresume.com/resources/texas-instruments?locale=zh-TW 看更多內容 #R&D外的另一種選擇 #IC Design的另一種選擇 #結合技術及與人溝通 #探索不同產品之技術與應用 #走出多元彈性的職涯 #年薪(含紅利)百萬起跳 ▋ 面試準備: • Phone interview: 1. 對德州儀器及此職務的了解: o 針對德州儀器的業務範圍或是德州儀器在台灣的業務發展 2. 投遞動機 o 針對此職務為什麼想要投遞 o 對職務的了解程度 o 未來工作發展方向 • 第一關面試準備: 1. 英文自我介紹 2. 簡報(碩論題目或是DC/Amplifier介紹) • 第二關面試準備: 1. 針對工作內容了解 2. 職涯發展方向 3. 情境考題

【工作內容】 ■ 台積電設備供應商，半導體設備領導品牌 1. 依電路 & 機械組立圖及遵守所有安全標準，執行設備組裝工作 2. 機台功能確認、真空測漏、保壓測試、設備通電前檢查、測試電氣、機電、真空、氣動組件等 3. 執行機電裝配操作、故障排除和維修。識別並糾正錯誤 4. 檢查零件是否有缺陷，故障排除並提出改進建議 5. 依文件要求執行生產相關作業和填寫執行紀錄 6. 依要求完成訓練、部門工作與主管指派任務 7. 需要穿著全套無塵衣 【需求條件】 ★態度、品性第一看中 ★希望你可以熱愛學習新的技術 【工作資訊】 工作時間：輪班制 月薪$36,000起，保障14個月 激勵獎金 滿半年依績效發獎金(計算以底薪不含輪班津貼) 及 班別津貼中班-底薪15% 晚班25% 做滿一個月 體檢補助1200元 實支實付 長期派遣職位，續約及轉正機會將視個人狀況及公司規範決定

Micron 身心障礙人才就業媒合專區 (工作地點:台中后里廠區) 1. 不限身障類別、程度，需持有身障手冊 2. 學經歷: 學士以上、工作經驗不拘 只要對美光有興趣，歡迎您主動投遞履歷，將有專人根據您專長為您媒合最合適您的職缺!! 美光看見您的未來：熱烈歡迎、大力徵求想拓展全球視野、體驗外商文化的您加入美光！ ◆歡迎推薦身心障礙朋友投遞本公司履歷◆

Job Overview: SUSS MicroTec is looking for a highly skilled and motivated Bonder/Coater Service Manager to join our team in Taiwan. The successful candidate will be responsible for managing service operations related to bonding equipment, ensuring excellent customer support, and overseeing maintenance, troubleshooting, and repairs of cutting-edge semiconductor processing tools. Key Responsibilities: - Lead the service team in Taiwan, providing technical support, preventive maintenance, and repairs for bonding systems. - Ensure high-quality and timely customer service for SUSS MicroTec products, including coaters, developers, and wafer bonders. - Collaborate with the application engineering team to resolve technical issues and optimize equipment performance at customer sites. - Manage and monitor service contracts, warranties, and spare parts inventory to ensure availability and timely service interventions. - Conduct on-site troubleshooting, diagnostics, and repairs, ensuring minimal downtime for customer operations. - Develop and deliver training programs for customers on the use and maintenance of SUSS MicroTec equipment. - Maintain service documentation, track key performance indicators (KPIs), and report on service activities to management. - Work closely with customers to understand their technical challenges and provide proactive solutions. - Coordinate with the global service and support team to share best practices and ensure consistent service quality.

The future is ours to create. Whether it’s a driverless car, VR experience, or factory robotics, we help turn theory into possibility. We help create technological devices and ideas that transform our future and shape our current life. We’re looking for Customer Service Engineers who contributes the support and provide unique customer value in the global electronics ecosystem. You will be able to learn the advanced mechatronic engineering and collaborate with leading customers across the globe, our expert teams of physicists, engineers, and problem-solvers design solutions that move the world forward. Roles and Responsibilities • Evaluates, analyzes, diagnoses and troubleshoots technical equipment problems via telephone or at customer site. Ensures equipment improves customer production. • Repairs of system level problems (which have multiple causes and for which no standard procedures exist) at customer sites. • Represents the company to the customer and assume accountability for customer happiness with service. • Assures operational quality of system equipment. Coordinates actions with customers to minimize down time. • Provides assistance to Installation Engineer in resolving problems. • Prepares fields service reports on customer support activity and provide documentation to other supporting functions on re-occurring problems. • Build positive relationship with customers and increase customer satisfaction by resolving sophisticated requests and issues. • Contribute to the Capturing, Re-use, Collaboration, and Improvement of knowledge using available systems • Develops and handles return materials authorization (RMA) processes for ensuring customer returns, exchanges, service and repairs are done with speed and accuracy and all client/customer service delivery issues are resolved. • Executes technical critical issues with detailed problem statement and pass-down to work with system engineering technical team in customer site. • Estimated travel is 20% once trained in the classroom as part of on-the-job training program. Although, much of the job responsibilities will be performed in the office or at the customer site supporting various projects and initiatives. In addition to problem diagnosis and resolution, other support duties will include characterization and support of customer demos and field projects.

【計劃內容】 1. 培養軟、硬實力： 在頎鴻擔任SMT工程師，您可以接觸全新NPM機器設備，並透過工業產品的多樣性，擴增對SMT製件技術的廣度。 2. 本公司擁有數條完整的產品線，客戶屬性涵蓋通訊/伺服器 /車用/醫療/AI等領域，您可以參與各領域的多樣性製程。 3. 6個月職前培訓，透過「單位的課程輪調訓練+客戶實戰訓練 」，參與各大廠駐本廠人員之生產會議，讓您第一手接觸原廠與客戶科技產品趨勢，在面對線上實作時，能夠更快速適應，並且發揮所能。 4. 具市場競爭力的薪資水準 提供具市場競爭力的薪資與完善福利，每年也會依照您的表現績效發放績效獎金。 【應徵資格】 (1) 國內外高中職以上，電子、電機、資訊、通訊、等理工相關科系。(如非相關系所，但曾修習過電子學或電路學，請於應徵時說明) (2) 應屆畢業生或於SMT領域工作3年以下者。 (3) 高抗壓性、良好溝通協調能力、能接受挑戰及持續主動學習。

【身心障礙專區職務】 請在個人履歷上註明"欲從事的職務" (請參考現已開啟職缺) 若有合適職缺將另行安排面談，如不合適者，恕不另行通知 ◆ 本專區須具備身心障礙手冊作為依據，不符合資格者請勿投遞 ◆ 依《身心障礙者權益保障法》第38條規定，招募具身心障礙身分之人員 1. 職務內容可依照求職者職能背景及意願專長安排面談 2. 請先以104系統投遞履歷，經用人單位初審通過後安排面試，需檢附身心障礙證明(註明身障類別)，經初審通過後即會安排面試 3. 請於面試時攜帶身心障礙證明文件

【部門說明】 本部門在新產品開發階段負責製程設計與驗證(Process Design & Validation), 透過DFM評估以及跨部門討論來改善產品設計, 規劃生產流程並導入大量生產。 在這裡工作可以學習到： - 縱向開發與研究先進製程技術及橫向跨部門溝通協調，會應用到設備整合的知識、產線規劃與數據分析的技巧。 - 了解SMT與機構組裝未來趨勢，研究微型化與先進製程應用。 - 運用自身工程經驗，配合DFM、PFMEA等方法，評估產品的可製造性與潛在風險，並研究新的製程、材料與設備應用。 - 垂直整合完整的工廠流程，熟悉新產品從研發到量產的所有工作，深度了解設計端與製造端的連結。 - 該職位是多面向整合的要角，需統整產品開發時的問題，透過跨部門溝通協調與整合能力，解決生產線上的品質、製程、材料相關問題。 - 研發與製造團隊間的橋樑，並與國外工程師共同合作，拓展國際視野 。 【工作內容】 - New product design review for manufacturing - Introduction of new product prototype/pilot run, verification and mass production -Evaluation, development and introduction of new materials, processes and advanced production technologies. -Abnormal quality and failure analysis and improvement. (PFMEA) -To coordinate cross function team and do risk assessment for making (consolidating) the decision of production/manufacturing -To communicate production status, issues with cross function team and lead / drive cross function team on issue solving -To handle the regular PID (Product In Development) meetings and coordinate follow-ups

【本職缺接受科林研發官方網站投遞】 請至科林研發官方網站投遞個人履歷表，此職缺履歷登錄網址: https://careers.lamresearch.com//job-invite/183934/ Technical 1 Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam’s complex electro-mechanical and electronic systems at customer sites. 2 Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions. 3 Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification. 4 Maintain records and reports to coordinate activities between Lam and the customer. 5 Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction. 6 Transparently discuss opportunities and challenges with customer to increase trust. 7 Update customer on status of Lam tools as needed. Leadership 1. May Provide on-site instruction to sub-contractors and customers Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2. Shadow more experienced engineer at customer site

Technical 1. Responsible for providing quality repair and preventive maintenance service of company equipment at customer sites. May install or relocate customer equipment and perform associated start-up and check-out procedures under supervision 2. Perform on-site preventive maintenance. Order and replace defective units, components or parts as appropriate. 3.Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems and take steps to minimize downtime or system interruptions and eliminate equipment malfunctions. 4. Determine corrective actions required and escalate for assistance and prompt resolution with the support of technically more experienced staff for assistance and guidance when assessing severity of malfunctions and determining corrective actions required. 5. On the job Training (OJT) to assist with installing and start up and/or relocating equipment at customer’s site. 6. Remain up to date on equipment/tools through appropriate training, manuals, factory periodicals and other relevant materials. 7.Execute project action items under direct supervision 8. Perform other related duties as assigned by senior FSE / supervisor Leadership 1. May Provide on-site instruction to sub-contractors and customers Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2.Shadow more experienced engineer at customer site