Tesla Motors is looking for an experienced Parts Advisor to work on one of the most progressive vehicle brands in the world. This position requires a significant amount of customer interaction, so the ideal candidate will not only possess the customer service acumen, but also the ability to provide a basic level of technical support service. This position is located in Taipei. If you are interested in becoming a part of a world class service team supporting the latest EV technology, we are interested in hearing from you.
Responsibilities:
• Return missed phone calls and emails promptly.
• Receive stock, pick, ship and transact materials inventory to support the needs of vehicle service.
• Accurately record parts transactions and data into Dealer Management System – attention to detail critical.
• Escalate any issues that need to be addressed to correct any inbound packaging issues from our internal and external suppliers.
• Maintain records of time, expenses, and materials.
• Communicate estimated parts ship and arrival time, including regular updates.
• Follow up with customer on parts order and ensure complete satisfaction with the order.
職務說明:
• 回覆相關問題來電及電郵
• 接收及運送不同物資和管理庫存,以有效支援售後服務及零件供應
• 準確而詳細地記錄問題到經銷商管理系統
• 分析和解決所有內外供應商的運送及包裝等問題
• 詳細地記錄維修或跟進時間、費用及物料使用。
• 與零件供應商議定運送物料及時間,並定時更新報告
• 執行其他被指派的相關任務
對於法國文青服飾品牌A.P.C.,我們期望銷售同仁具有:
-兼融A.P.C.經典質感和創意細節的品味,喜愛其法國文化與時尚的聯名特質,推廣品牌知名度。
-靈活的銷售技巧,培養團隊默契,養成積極互助的團隊氣氛。
-提供高品質的購物體驗、落實售後服務,提供正確洗滌/保養/收納/穿搭建議。
-店舖庶務執行,包含商品進貨盤點/賣場庫存管理/瑕疵申報/貨暢其流調轉商品/專業修改建議。
-開發新顧客,穩固主顧客群,確立優質服務品質流程及客戶維護。
-商品包裝、陳列及庫存管理,完整呈現A.P.C.品牌形象。
A.P.C.首次進入台灣!A.P.C. (Atelier de Production et de Création)為設計師Jean Toutitou 1987年於法國創立,致力以簡約精緻的剪裁輪廓呈現忠於自己獨一無二的個人風格,並在設計中融入不同藝術家與設計師的合作,在高端時尚與平易經典中走出獨特清新的法式態度,近年推出包款亦在全世界掀起潮流。
期待與你一起打造呈現法式隨興而魔鬼都在細節裡的A.P.C.
品牌資訊:https://www.apc-us.com/#country
面試請著符合品牌形象與個人風格之smart casual服裝。