▍Role/Responsibilities
Reporting to the Head of Product, you will work with the Digital Team and key stakeholders to:
- Own and improve the company’s core internal systems — including Admin, CRM, Onboarding, and Payment — ensuring stability, efficiency, and a seamless user experience across customer and staff journeys.
- Plan and deliver website-related projects, writing clear requirements, user stories, and prototypes.
- Prioritise backlog and make trade-offs in sprint and release planning.
- Collaborate with designers and engineers to create intuitive, conversion-optimized journeys.
- Contribute ideas to integrate trading-related features into the digital experience.
▍Skills & Experience
- Fluent English communication skills, written and spoken.
- Strong attention to detail and a sharp eye for user experience, ensuring every feature not only works flawlessly but also feels intuitive and engaging for customers.
- Preferred experience in enterprise internal systems, with familiarity in Payment workflows (transaction processing, reconciliation, fraud prevention) and CRM platforms (customer lifecycle management, data integrity, user journey optimisation).
- 3+ years of Product Management experience in an agile environment.
- Owner mindset: proactive, accountable, and focused on solving problems rather than passing them on.
- Passion for trading and financial services; hands-on trading or trading-product experience is a plus.
We are looking for experienced, highly motivated & results orientated Project Manager to join our team. The ideal candidate is a professional who understands what it takes to coordinate a multi-faceted, complex project and who has the drive to make things happen. The right person is not only a project manager, but has the soft skills to help busy stakeholders willingly meet all their deadlines. You will work in a cross-functional team, and in this role, you are the glue that holds things together and will be on point to ensure success.
Major duties & responsibilities:
- Develop detailed project plan & project status updates to monitor and track progress, and to maintain with agile oriented tools.
- Proactive, closely collaboration and communication with all stakeholders & project team members at all times throughout project life cycle.
- Understand and provide feedback on Root Cause Analysis report.
- Worked with the team to present incident reports defining issues and solutions.
- Resolve any issues and help look for resources to solve problems throughout the project life cycle.
- Escalate major issues or showstoppers to senior management throughout project life cycle.
【Required】
- Must demonstrate excellent verbal and written skills to communicate effectively with cross functional teams including business, IT, application development and DBA teams.
- Good Project Management, Tracking, Control and Visibility (communication) for Stakeholders and project teams to give a forecast view of existing or incoming projects.
- Ability to work under pressure, think analytically, define and roll out client and project specifics, develop plans and schedules