This position is responsible for resolving customer quality related issues and acting to resolve quality problems.This team will act as a key point of communication with customers on subjects as examples but not limited to customer complaints, customer requests. If have over 1 years quality related experience will be preferred.
【Key Responsibilities】
1.Customer claim and CAR disposition & follow-up.
2.Customer audit arrangement and finding follow-up.
3.Regular audit report preparation and meeting with customer.
4.Interface between PTI & customer on quality issue.
5.Strengthen customer relationship.
6.Satisfy customer on quality service.
【Problem Solving】
Recognizes and solves typical problems that can occur in own work area; evaluates and selects solutions from established options
【Interpersonal Skills】
Uses communication skills to exchange information; fluent English skill is perfect. TOEIC at least 600.
1. PDMC/X customer qual system readiness control & management.
2. New tool and material qualification support.
3. PDMC/X qual SL quality management (S2S, Change of POR (Tool/Blank/Process…)
4. Change management and control.
5. Support Product/Process SPC system development and rule define.
6. Support new/Revised Spec controls in system.
7. Other QS dedicated project.