「D003-5 Customer Support Engineer- Photomask (Taichung)」的相似工作

SUSS MicroTec Taiwan is seeking a highly organized and detail-oriented Tool Management Specialist to join our team. This role is responsible for the end-to-end management of tools used in our operations, ensuring availability, accuracy, and compliance with calibration and inventory standards. The ideal candidate is proactive, systematic, and capable of maintaining a high level of organization in a dynamic work environment. Tasks: - Tool Cabin Management: - Handle check-in and check-out registration of tools - Maintain 5S standards in the Tool Cabin - Perform regular tool counting and inventory checks - Inspect tool conditions and ensure proper storage - Tool List Maintenance: - Maintain and update Tool List, including tool numbers and labels - Print and update tool identification labels - Record tool consumption and generate related reports - Calibration Management - Coordinate tool calibration schedules and confirm completion - Monitor tool calibration required dates and ensure timely calibration - Tool Request Coordination: - Support tool requisition process and approval flow - Verify and receive tools delivered by vendors - Organize tool storage and notify users for pick-up - Other tasks assigned by supervisor

Manufacturing Assistant is responsible to support manufacturing, logistics and engineering team to have the smooth production activities via administrative work and anything else which can support operation team. Tasks: - Cleanroom supplies management (gloves/ headwear/ mask/ shoes cover) - Gowning room management (personal locker/ shoes cabinet/ clean suit hanger/ clean shoes arrangement) - Clean suits distribution and cleaning management - Cleanroom access management for external visitor (general visitor or supplier) - Supporting Purchase Request/Payment Claim application to “Production team” - Wafer coating cleaning management - New hire orientation on Gowning room guideline - Support leaders/manager to generate reports for production montioring. - Any other assignment from direct leader/manager.

半導體設備機台安裝、維修、保養， 可接受輪班：日班/小夜/大夜 具半導體設備維修經驗者佳。 公司參考網頁: www.evgroup.com

工作地點: 前期竹南，10月後同其他人員轉至台元新廠 歡迎無庫房經驗者應徵，本職缺為三個月短期契約。 工作內容: 庫房一般作業 - 管理倉庫、倉庫的日常運作，確保日常運作的效率。 - 有效率地將生產線所需料件送入生產線，以確保生產線正常運轉，遵循生產計劃，實現產能目標。 - 確認所有卸貨、裝載、物料移動、向生產部門發出物料需要根據生產計畫及時執行。 - 庫房儲存空間控制以及良好的組織和評估。 - 貨物運送車輛規劃及安排。

Summary: The role of receptionist and office coordinator provides a range of support services to external visitors & internal stakeholders, who plays an important role on the 1st impression of the company image and first point of contact. Who will also support office operations & gowning room management to be well planned, managed and appropriately maintained. Scope within all Taiwan offices in Hsinchu/ Taichung/ Tainan/ Kaohsiung). Tasks: - Reception tasks (calls, visitor welcoming, mail/package receiving..) - Purchase Requisition & Payment Claim application & track - Leasing office rental fee - Leasing office cleaning fee - Leasing office management fee - Leasing parking rental fee - Long term assignment employee leasing apartment and car rental fee - Gowning room management (including clean suit/ shoes, etc....purchasing, ordering) - Production meeting plan and any other assignment from direct leader/manager - Wafer coating delivery to external testing company - Normal & registered mails, packages service (receiving and delivering) - Office supplies service and employee travel related arrangement - Office operations & services routine support & maintenance including: - Catering service - Cleaning service - Office supplies service - Employee welfare and wellbeing support - Offsite meeting/event planning & support

一、【日本滋賀-CAM工程師】 ◆薪資： 月額基本給：25万円~35万円 (年收約400万円~620万円) ◆工作內容： ・使用CAD/CAM系統製作機械零件及零件加工數據 ・使用銑床和NC Router進行切削加工、設計與製作加工治具以及維護管理 ・規劃和執行多部件的組裝工作、負責加工過程中的檢查和品質監控 ・其他主管交辦事項 ◆需求條件： ・日本語N1 ・NC program、CAM的基本知識 ・具備操作MasterCAM的技能尤佳 二、【日本滋賀-品質管理&技術口譯】 ◆薪資： 月額基本給：22.6万円~ (年收約335万円~460万円) ◆工作內容： ・技術相關的日語口譯與文件翻譯 ・新產品開發與導入時的品質檢討與計畫制定 ・製造流程與檢查標準的管理 ・異常或客訴時的原因分析、對策提出與客戶應對 ・技術文件（規格書、作業標準等）的管理 ・與海外據點合作，推動供應商品質改善 ◆需求條件： ・日本語N2以上/商用英文能力 ・具備金屬加工圖面的專業知識且進行日語→中文/英文技術翻譯者 三、【泰國-品質管理&技術口譯】 ◆薪資： 月額： 約THB100,000(包含住宿、各項補助在內) ◆工作內容： ・ 負責確認日本及泰國國內客戶的訂單內容（規格）、進行價格協商與交期調整。 ・ 與泰國國內供應商進行談判與協調，並執行品質管理相關業務。 ※ 根據客戶提供的圖面，與供應商協商生產規格，從試產到量產的導入、品質管理與品質保證。 ・ 推動成本降低活動與業務改善活動。 ◆需求條件： ・了解切削加工圖面 ・ 具備機電一體化領域的業務經驗 ・ 具備日文能力N2以上&商用英文能力 ・可接受外派至泰國 四、【日本大阪-供應鏈管理專員<儲備幹部>】 ◆薪資： 月額基本給:35 万円~45 万円(年収:580 万円~700 万円) ◆工作內容： ・確認客戶訂單規格、價格與交期，跟進試作至量產，多數為重複訂單。 ・與國內外供應商確認發注內容，協調價格與交期，掌握整體供應鏈流程。 ・處理各項客戶需求與問題，保持良好聯繫（拜訪、線上會議、郵件、電話）。 ◆需求條件： ・具備日文能力N2以上&商用英文能力 ・具有製造業或商社工作經驗 ・具有海外供應商管理經驗 ・能閱讀切削加工相關圖面 五、【日本大阪-海外業務<儲備幹部>】 ◆薪資： 月額基本給:29万円~40万円(年収:500 万円~630万円) ◆工作內容： ・負責功能性材料的海外銷售（既有客戶維護與新規開發 主要市場涵蓋中國、台灣、東南亞、印度等。 ・與供應商協調價格與交期，執行出口安排及物流成本管理。 ・管理銷售額與利潤，並進行績效報告。 ◆需求條件： ・具備日文能力N2以上&商用英文能力

1、裝機、驗機、與機台之維修改造。 2、機台售後服務事項之辦理。 3、與工廠及客戶端之協調、問題反應與解決。 4、SOP之撰寫。 5、需配合國外出差、加班。 ※出差津貼、輪班津貼另計

Responsibilities: • Work independently to develop material handling automation, process equipment design concepts and detail mechanisms in response to manufacturing needs, issues, or problems. • Conduct engineering analysis to deliver robust and cost-effective solutions for fixture / gripper design, material handling, process equipment, and process improvement projects. • Provide directions to machine builders, systems integrators, and suppliers on design and fabrication of prototypes, production equipment and material handling automation. Proactively participate in design reviews, check-out, installation, debug, and production start-up. Deliver integrated equipment systems to internal customers on-time, on-budget, and on process performance targets. • Perform tests and evaluate data to make recommendations on automation and equipment performance. • Collect and analyze material handling or process needs to select suitable off-the-shelf automation such as industrial robots, collaborative robots, AMRs, AGVs, etc. • Program, teach, integrate, and troubleshoot off-the-shelf automation like robots, AMRs, etc. with connecting process equipment, conveyors, and buffers. • Communicate ideas and project status clearly and professionally in writing and orally. • Provide necessary documentation of activities, results, procedures, project scope, and assignment status. • Execute project assignments with minimal supervision. • Responsible for the accuracy of work performed; proactively ensures high quality of work Requirement : ▪ BS or above degree in Mechanical Engineering, Mechatronics or related fielded. ▪ 3+ years of combined work experience in mechanical design, equipment build / prototyping, and automation programming, integration, installation, debug and machine tuning. ▪ Proficient in AutoCAD or SolidWorks / Inventor. ▪ Experience in equipment design: conceptualization, material selection, prototyping & testing…etc. ▪ Mechanical drawing comprehension ▪ Manufacturing processes: milling, turning, grinding, sheet metal, etc. ▪ Knowledge of material properties and suitable application in equipment design ▪ Automation and process equipment concept development. ▪ Detail oriented and able to perform with limited supervision. ▪ Excellent computer skills (proficient in Microsoft Office). ▪ Customer and service-oriented; meets customer needs with good results and quality in deliverables. ▪ Ability to build effective working relationships with others. ▪ Ability to manage and prioritize multiple projects and tasks. ▪ Ability to contribute to the development of others. ▪ Proactive, independent, flexible, quick learner. Ps. 1. 此為外商合約制工作(Contractor)，後依照專案需求及個人績效評估安排 調薪/續聘，或是轉為正式員工(提供轉正機會) 2. 工作地點 : 台中市西屯區科技園區 3. 相關工作經驗3年以上為佳，有實際機械設計經驗(Mehanical design and Robot programming)，打造符合公司規格及製程需求的自動化系統與製程設備 4. 外商環境，英文需business level 或是中等以上 5. 年薪根據學經歷核定 6. 外商福利優渥 7. 此工程師有出差需求(亞洲、美洲出差為主)占比至少有50% 左右，依專案而定

1. On-site equipment hardware and software installation, setup, troubleshooting 2. Equipment maintenance and parts replacement. 3.On-call service & support other site for hardware service. 4. Analysis and processing of equipment logs and follow-up of anomalies 5. Overtime or shift work 6. Comply with client safety regulations

- 管理中區客戶支援團隊日常運作, 工程師派遣/排班，以達成順利裝機, 解決客戶問題. - 管理緊急突發事件及總部支援 - 管理所有客戶需求，客戶會議，以及與總部的跟催 - 規劃客服工程師技能發展及訓練計劃 - 訂定及溝通客服團隊整體的目標, 以凝聚團隊共識達成目標. - 兼顧速度及品質以解決客戶問題並保持與客戶良好關係 - 針對潛在問題擬定因應對策以作好預防性管理 - 其他公司交付任務 公司參考網頁: www.evgroup.com

1. 客戶產品品質窗口，負責對應、溝通與聯繫客戶。 2. 客戶客訴調查、處理並撰寫問題分析改善報告。 3. 協助主管製作各項品質報表及數據分析。 4. 客戶訪廠行程安排與陪同(包含例行稽核、教育訓練…等)。 5. 主管交辦工作內容執行，具備自主性及負責任的工作態度。 ★依照人才專業資歷，核定職務薪資★

①協助品保單位, 客訴問題分析、對應及報告撰寫 ②協助客戶解決產品使用上的問題 ③協助改善良率 ④製品設計規劃及專案進度控管 ⑤產品設計書製作、簡易三視圖的繪製，新產品的試作進度管理 ⑥製程改善 ⑦主管交辦事項

Responsibilities • Maintain tool uptime and ensure excellent execution of installation and support of hardware issues. • Develop, maintain, and ensure the relevance of technical information used by internal and external stakeholders. • Understand and build long-term innovative global technology systems that enable enhanced customer relationships. • Ensure communication vehicles, e.g. telephone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up. • Drive continuous improvement of the customer experience through team, hardware, software, and support tool development. • Drive and manage new product installs and subsequent hardware development. • Projects manage new evaluations and ensure the success of the project. • Additional assigned tasks when necessary.

1.設備維護安裝及客戶異常處理 2.可配合on call備勤(月/7天) 3.英文(聽:略懂、說:略懂、讀:略懂、寫:略懂)

1.公司技術教育訓練及現場設備支援 2.技術教育訓練相關課程開發 3.Global教育訓練支援 4.大學畢科系不拘,有1～3 年工作經驗者佳 5.具日文商業溝通能力

半導體設備機台的維修保養與售後服務 1.技術提供 : 客戶端現場(無塵室內)設備裝機、修繕、改造，提供After service技術支援等，滿足客戶需求提升販售後滿意度。 2. 客戶關係維護 : 除日常對應外，需與客戶維持良好關係。 3. 依工作需求，有機會至國內/外支援出差或受訓。 4. 具半導體經驗，優先安排面談。 補充 : 依工作需要，需進客戶端現場(無塵室內)。 需配合加班/輪班/ON CALL/出差任務。 遵守客戶端工安規定。

1.新電子產品（PCBA半成品/成品）工作流程的規劃和導入等新專案管理。 2.新產品治工具架構與設計（Cowork with治具廠）評審和SOP/SIP制作等。 3.主導新產品試產階段的生產任務；統籌新產品試產準備、各試產過程及試產總結。 4.配合客戶完成各種工程驗證，試產期間與客戶會議報告 試產狀況，進度與改善建議匯報。 5. 試產&試量Pre-MP 異常處理與解析和工程變更，包括物料、工藝、設計（軟體、硬體、結構）等。

We are looking for a talented Senior Engineer ( with EOS, DV, DVP or Sabre3D experience will be great) to become a part of our Global Flexible Workforce Team. 1. High travel rate: 75% of the time, including international travel (could over 50%). 2. Comply with all safety procedures and demonstrate safety consistently as a value. 3. Complete the installation by consistent result with specified cycle times. Control the spending within budget. Train the local engineer to have same knowledge and skills. 4. Perform all standard installation activities from system move-in (Tier0), hardware setup (Tier1), process tuning (Tier2) independently. 5. Be able to run upon shift model as needed and perform routine preventative maintenance within established timeframes. Complete quality repairs. 6. Plan assimilation & Training: Train ramping operations (SOP, EHS), product knowledge assimilation, and conduct cross-product training during off-ramping. 7. Organize startup lesson learn with overall account team. 8. Work with site management to drive the MFG (manufacturing) quality improvement plan. 9. Diagnose and resolve technical problems. Use training and experience to identify process and software or hardware related system problems. 10. Assume responsibility to follow customer ground rules, regulations, and for complete customer satisfaction within work area. Assist in planning, communicating, and coordinating the installation plans with customer. 11. Respond to fab issues by communicating with other engineers and participating in escalation conference calls. Apply diagnostic techniques, using of documentation, and test equipment with assistance from senior engineer. May participate in projects to reduce costs and increase uptime.

半導體設備維修: TSK(Accretech)後段封裝-研磨機台之維修與客服。

1. 客服工作：裝機售後服務工作， 大陸出差裝機。 2. 協助生產調機：支援RD機及生產調機。 3. 客戶SAMPLE打樣：廠內調機打樣。