我們是一個創新軟體開發團隊,從事AI/XR/SDGs永續平台開發與應用,目前已擁有百個以上公家單位的用戶,且多項沉浸VR/AR智慧生活雙語、360 SDGs永續網站商營、智慧AI Agents 應用與代理國際知名軟體工具。
誠徵市場開發乙員,歡迎有意願從事專業性質之行銷業務訓練與挑戰者參與
本職缺需求: 這個職位為行銷業務人員,我們著重於客戶關係營造、市場開發與網站商營企劃,達成銷售目標和以上,公司提供業績獎金。
本職位會投入營銷任務包含:
a. 自有產品軟體行銷業務:以XR雙語教育和永續SDGs相關內容,負責市場與用戶行銷,洽接學校通路開發與企業ESG之客戶。
b. 國外知名XR軟、硬體與數位內容推廣業務:具有多元市場,負責市場行銷與洽接相關需求之客戶。
c. XR(VR/AR/MR)專案業務洽商:現有客戶、政府採購異與業客製化專案承攬,負責Presale提案、標案投標作業之整合。
d. 主管、相關同仁協作事宜:接受直屬主管指揮與回饋,相關同仁合作解決客戶問題,以確保業務的順利與穩定性。
About the job :
Application engineer is responsible for tech support to customers. Externally, it is act as technical interface with customers to provide solutions and technical trainings through TSC Academy. Internally, it is the bridge between customer and internal R&D engineering teams. The role of Application Engineer is not only to provide the high-quality technical support for products, but also needs to manage both customer relationships and the technical solution of customer’s requests, deliver customer and partner experience through timely response, cross departments collaboration and execution to engage the projects.
Responsibilities:
- Technical support, including pre-sales/post-sales scoping, troubleshooting, solution providing and close case to engage the projects.
- Collaborate effectively with internal relevant departments for the solution.
- Collect and report the customer feedback and market competitor info
- On-site support key customers to resolve the issues.
- Technical training/partner events for Sales and partners.
- New project product ECAT testing according to user experience.