Do you have what it takes to be our next Sales Consultant? Are you motivated by the prospect of an international career with a dynamic and forward-thinking company? Are you excited about guiding people’s choices which will change their lives? Are you passionate about travel, learning languages and studying abroad? If so, then we would like to hear from you!
The Sales Coordinator is at the heart of what we do at EF “Opening the world though Education”. Many of the most senior leaders at EF today started their career as Sales Consultants, helping students achieve their dreams of going abroad.
With 60 years of experience, EF Education First is the world leader in international education. With our language and study abroad programs in more than 50 destinations in 21 countries, EF is fulfilling the dream of thousands of people of all ages: learning a language, studying abroad and discovering the world.
As a Sales Consultant at EF you:
• Advise and support our students (and parents) and manage the entire sales cycle of our programs
• Work in a start-up-like, young and dynamic atmosphere
• Learn to use our sales techniques and become an expert in selling our programs
• Join an international group of 52,000 employees across 114 countries
Your responsibilities:
• Promote and sell our language programs through direct customer contact by phone, email and face-to-face interactions (80% of your time)
• Take on ambitious sales targets
• Participate in offsite and onsite events, including sales presentations and fairs
• Manage administrative tasks and provide pre- and post-sales customer service to our customers
Benefits for the role:
- An international, dynamic, non-hierarchical and friendly work environment
- Fixed Salary
- Performance based bonuses and incentives
- On-the-job training
- Travel opportunities at our EF schools abroad
- Top performer can join EF worldwide meeting / training
- Exciting opportunities for personal and career development
- EF program discount for yourself and family members
薪優但具職位需求:
1. 3年以上工作經驗者並具備承受工作壓力能力者
2. 具業務銷售經驗或遊留學經驗者佳
3. 學士學位以上並具備英文說寫能力
4. 若無留學經驗,但對各國教育學制有瞭解者
5. 期望自己職業生涯有發展性並喜歡接受挑戰
6. 可獨立作業並具備解決問題的能力
7. 有一定的工作企圖心與目標導向的人格特質
KLA美商科磊致力於維護身心障礙者就業權益,歡迎領有身心障礙手冊或證明的夥伴投遞履歷,加入KLA!
The future is ours to create. Whether it’s a driverless car, VR experience, or factory robotics, we help turn theory into possibility. We help create technological devices and ideas that transform our future and shape our current life. We’re looking for Customer Service Engineers who contributes the support and provide unique customer value in the global electronics ecosystem. You will be able to learn the advanced mechatronic engineering and collaborate with leading customers across the globe, our expert teams of physicists, engineers, and problem-solvers design solutions that move the world forward.
Roles and Responsibilities
• Evaluates, analyzes, diagnoses and troubleshoots technical equipment problems via telephone or at customer site. Ensures equipment improves customer production.
• Repairs of system level problems (which have multiple causes and for which no standard procedures exist) at customer sites.
• Represents the company to the customer and assume accountability for customer happiness with service.
• Assures operational quality of system equipment. Coordinates actions with customers to minimize down time.
• Provides assistance to Installation Engineer in resolving problems.
• Prepares fields service reports on customer support activity and provide documentation to other supporting functions on re-occurring problems.
• Build positive relationship with customers and increase customer satisfaction by resolving sophisticated requests and issues.
• Contribute to the Capturing, Re-use, Collaboration, and Improvement of knowledge using available systems
• Develops and handles return materials authorization (RMA) processes for ensuring customer returns, exchanges, service and repairs are done with speed and accuracy and all client/customer service delivery issues are resolved.
• Executes technical critical issues with detailed problem statement and pass-down to work with system engineering technical team in customer site.
• Estimated travel is 20% once trained in the classroom as part of on-the-job training program. Although, much of the job responsibilities will be performed in the office or at the customer site supporting various projects and initiatives. In addition to problem diagnosis and resolution, other support duties will include characterization and support of customer demos and field projects.
*Please visit and apply on our career website: https://kla.wd1.myworkdayjobs.com/zh-TW/Taiwan/job/Hsinchu-Taiwan/Customer-Service-Engineer-Hsinchu_2102329