Introduction to the job
Do you like challenges and do you want to work in a fast pacing supply chain environment to support some of the biggest semiconductor companies worldwide? Are you familiar with Logistics Operations and like to managing urgent demands on a daily basis?
If this sounds like you and if you have a strong customer oriented mindset, here is your mission.
Role and responsibilities
For our Global Operations Center in Taiwan we are searching for Supply Chain Professionals. You fulfill the demand of our customers for spare parts and tools for their maintenance activities on some of the most complex machines in the right quantity and at the right time & cost.
Time is of the essence to ensure a seamless production of our customers without interruptions on our machines.
-Handling of urgent material requests from worldwide customers in a rolling 24/7 shift system with the right customer focus, while meeting all milestones related to communication and execution
-Monitoring of worldwide shipments
-Ability to resolve complex issues and drive improvements to further optimize processes
-Ability to support escalations and provide communication proposals for review
-Constructive and reliable communication with worldwide stakeholders from all departments within ASML
-This position requires shift work.
Education and Experience
Bachelor's Degree in related subject i.e. Supply Chain Management, Information Science, Engineering etc. preferred
-Minimum 1 year of relevant experience in an international company, semiconductor industry is preferred
-A tactical thinker with strong interpersonal and communication skills
-Analytical thinking and ability to organize and prioritize workload
Skills
Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues.
There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:
-Stress-resistant; act under high pressure
-Flexible; willing to go the extra mile for the customer
-Excellent professional communication in English, written and oral
-Drive for results; does not stop until solution has been found, even when obstacles arise
-Team player
-Change management competencies
-Convincing, pro-active and “can do” mentality
-Cultural awareness
-Experience with ERP system(s), SAP R/3 knowledge preferred
-Ability to prioritize
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
Need to know more about applying for a job at ASML? Read our frequently asked questions.
職務概述:
Quartermaster AI 誠徵一位積極主動且善於與人互動的 海事營運專員,加入我們在台灣的成長團隊。本職務負責建立並維護我們的船員網絡,讓他們在船隻上安裝並操作 SmartMast 系統。理想人選需能在碼頭與漁民及船主互動、與港口安裝技師協商,並確保安裝與技術支援工作順暢進行。
此職位需要兼具人際溝通、技術理解與營運協調能力。成功的海事營運專員將負責招募與培訓船員、安排安裝時程、與技術團隊協作,並建立長期合作關係,以確保 SmartMast 網絡的穩定與擴張。
主要職責:
●發掘、招募並協助船員(漁民、船長及其他海上工作者)加入 SmartMast 計畫。
●清楚且易懂地向船員說明 SmartMast 技術與使用效益。
●評估船員,了解其航行範圍、作業習慣及可靠性。
●與船員建立信任與長期合作關係。
●尋找、洽談並管理港口的安裝與維修技師。
●與船員及台灣營運團隊協調安裝、維護及技術支援的時程。
●持續提供技術支援、培訓與故障排除協助給船員與技師。
●護船員聯繫、安裝進度與系統運作的準確紀錄。
●擔任船員、技師與 Quartermaster AI 技術與物流團隊之間的溝通橋樑。
●參與營運改善計畫,以提升船員體驗與網絡可靠性。
Position Overview:
Quartermaster AI is seeking a proactive and people-oriented Maritime Operations Associate to join our growing team in Taiwan. This role is central to building and maintaining our network of mariners who install and operate SmartMast systems on their vessels. The ideal candidate is equally comfortable working on the docks, engaging with fishermen and vessel owners, negotiating with local technicians, and ensuring that installations and technical support run smoothly.
This position requires a combination of interpersonal skills, technical understanding, and operational coordination. A successful Maritime Operations Associate will recruit and train mariners, schedule installations, coordinate with our technical teams, and foster long-term relationships that keep our SmartMast network reliable and growing.
Key Responsibilities:
●Identify, recruit, and onboard mariners (fishermen, vessel operators, and other seafarers) to participate in the SmartMast program.
●Explain SmartMast technology and operational benefits to mariners in a clear, accessible way.
●Vet mariners by understanding their sailing patterns, operating areas, and reliability.
●Build trust and strong working relationships with mariners to ensure long-term cooperation.
●Find, negotiate with, and manage local technicians and installers for port-based work.
●Schedule and coordinate installations, maintenance visits, and technical interventions with mariners and the Taiwan operations team.
●Provide ongoing technical support, training, and troubleshooting assistance to mariners and technicians.
●Maintain accurate records of mariner engagement, installation progress, and system performance.
●Act as a liaison between mariners, technicians, and the Quartermaster AI technical and logistics teams.
●Support operational improvement initiatives to enhance mariner experience and network reliability.