-以親切及高度專業的方式處裡透過電話、電子郵件與線上訂房平台渠道,
收到的所有客人查詢和客房預訂,包括確保准確完成所有訂單。
-回覆客人關於酒店服務、設施和營業時間的詢問。
-根據酒店標準、政策和程序在預訂系統中輸入、更新和資料上傳。
-訂房系統操作與訂房報表製作。
-主管交辦事項、協助文書作業及其他支援工作。
-Handle all guest enquiries and room reservations received by phone, email and online channels in a friendly and highly professional manner, including ensuring all reservations are completed accurately.
-Answer guest inquiries about hotel services, facilities and hours of operation.
-Input, update and access data in reservation system according to the hotel standards, policies and procedures
-Prepare reservations reports as requested
-Perform other administrative tasks as assigned.
1. 負責每日現金、銀行、支票等收款結算與保管,並辦理存款。
2. 整理並核對每日各部門營收報表與實收金額,編製日報表。
3. 管理零用金,審核報銷單據並執行付款。
4. 協助對帳作業、出納帳務登錄。
5. 管理財務文件(合約、用印、內部簽呈等)存檔與歸檔。
6. 協助處理總務庶務事務,如文具採購、行政資源申請等。
7. 配合稅務查核、審計提供必要資料。
8. 協助主管處理行政文書及其他交辦事項。
1. Handle daily cash, bank deposits, checks collection, and safekeeping.
2. Reconcile daily revenue reports from departments and prepare daily summaries.
3. Manage petty cash, review reimbursement requests, and process payments.
4. Assist in account reconciliation and cashier ledger entry.
5. Organize and file financial documents (contracts, stamps, internal approvals).
5. Support general affairs tasks such as office supplies procurement and administrative requests.
6. Provide necessary documents for tax audits and financial audits.
7. Assist supervisors with administrative paperwork and other assigned tasks.
+在凱悅找到你的位子+
你的可能性,由你來定義!
歡迎每位獨一無二的你,帶著無限的好奇心及創造力加入我們,展現最好的你!
一同揮灑熱情與專業,創造永恆經典的舒心體驗!
你的重要任務:
1. 報告並追蹤維修工作的進度
2. 掌管客房及公共區域清潔品質
3. 管理人力調配及排班
4. 管控客房備品物料
5. 維護與提升賓客關係
6. 安排與執行培訓工作
7. 落實Care創造賓客體驗
+WE CARE FOR PEOPLE SO THEY CAN BE THEIR BEST+
+我們關愛毎一個人,讓他們發揮絕佳潛力+