Job Responsibilities
Business development: expand and maintain customer relationships, and provide excellent service with a professional attitude.
Achieve sales targets based on company-defined KPIs.
Strengthen and maintain client relationships in line with company products and strategies.
Drive business growth through referrals and channel partnerships.
Develop sales plans to attract new clients and expand the customer base.
Coordinate with cross-functional departments.
Participate in domestic and international trade shows; plan and execute marketing activities.
工作內容
1. 業務開發,拓展客戶,服務及維繫客戶,以專業的態度提供良好的服務。
2. 根據公司制訂KPI,達成銷售目標
3. 根據公司產品與策略,提升及維護客戶關係
4. 通過推薦和渠道合作來促進業務增長
5. 制定銷售計劃,吸引新客戶,增加客戶基礎
6. 跨部門共同協調
7. 參與國內外商展,規劃行銷活動。
【Client Description】
This international manufacturing company produces plastic components for the footwear industry. It works closely with major global brands to develop and supply parts such as soles, heel counters, and other molded elements.
The company uses advanced technologies like injection molding and 3D printing to support product development and rapid prototyping. Its services cover the full process—from design and material selection to tooling and mass production.
With production sites in Asia and a focus on innovation and quality, the company helps footwear brands bring ideas to life efficiently and reliably.
【Responsibilities】
- Supervising project development from initial tech pack to successful commercialization.
- Championing customer needs by driving cross-functional collaboration to deliver innovative, high-impact product solutions.
- Regularly monitoring customer feedback to identify improvements/ investment areas, enhance product and service quality.
- Building and nurturing long-term, mutually beneficial relationships with key clients, contribute to sustained business growth.
- Ability to travel internationally.
【必要條件】
✓ 5years+ experience of managing product developemtn in Footwear industry.
✓ Knowledge/experience with injection molding processing and tooling is preferred.
✓ Proactive planning, strategic alignment, and a deep understanding of the client's business goals and challenges.
✓ Good critical thinking and problem-solving.
✓ Excellent communication and interpersonal skills.
【Position Summary】
Account Representative is responsible for inquiry response, order management and analysis, shipment arrangement, claim process, etc. for worldwide customers and factories. He/she also provides the necessary support (customer visit / training) to sales team and Sr Account Representative(s) and Supervisor for better business service to customers and factories. The Account(s) he/she would be assigned are typically difficulty or complex.
【Position Responsibilities】
• Responsible for all phases of customer order operations including order entry, order confirmation, order revision, pull-in or push-out adjustment, payment and shipment arrangement.
• Work independently on processing complex orders from customers and resolving order/delivery issues.
• Acting as liaison between customers, production, and sales team to resolve issues.
• Tracking and ensuring that systems are updated with the latest information on product shortage, expected delivery date, and price change, etc.
• Analyzing and summarizing order reports to sales team or the management to support business decision making.
• Drive result by working with the internal cross functional teams including planning, purchasing, production, finance, and shipping to make sure customer orders are planned, executed, and shipped on time.
• Review and coordinate claim cases from customers.
• Use of customer portals if required.
• Provide response to inquiry from factories in a timely manner.
• Support sales team for coordinating customer activities or customer visits in Taiwan if needed.
• Provide sales team with situational awareness regarding all aspects of customer activities.
• Special assignments from supervisor or manager depending on business status.
※Primary Responsibilities
1.Market Development: Responsible for cultivating potential customers in global markets, including both acquiring new clients and maintaining existing ones, with the aim of expanding the company's business.
2.Customer Relationship Management: Establish and sustain long-term customer relationships, deliver exceptional customer service, and ensure customer satisfaction.
3.Exhibition Strategy: Plan the company's product offerings and strategies for participation in international textile industry exhibitions, ensuring the attractiveness and competitiveness of the exhibited products.
4.Market Research: Monitor market trends, industry dynamics, and provide feedback on product or service improvements to formulate effective sales strategies.
5.Sales Strategy Formulation: Develop sales strategies based on market research and customer needs to achieve the company's sales goals.
6.International Business: Handle international business transactions, including negotiating prices, terms, and delivery dates to ensure successful deals.
7.Sales Reporting: Compile sales reports, summarize sales activities, and provide data and recommendations on sales progress.
8.Plan and execute the company’s overall business development strategies.
9.Manage the business department team, fostering and enhancing the capabilities of team members.
※Additional Information
1.Training Program: Initial internship at the factory for 3-6 months in the first three months (depending on learning progress), with the possibility of remote work in the later stages.
2.Business Travel Plan: Approximately 20% of annual travel time, both domestic and international, will be allocated for customer visits and participation in exhibitions.