1. Provide clinical and product service to customers
2. Responsible for sales target in assigned territory
3. Develop and execute sales plan to achieve sales target in assigned territory.
4. Build up customers' profile and ability to analyze customer data.
1. 推廣造口護理產品,教育及示範產品使用方式。
2. 拜訪、開發或維護客戶關係,並達成區域業績。
3. 規劃並執行區域計畫,達成區域目標。
4. 收集市場訊息,建立客戶資訊。
PRIMARY FUNCTION/OBJECTIVE:
Working with the CoolSculpting Sales Team, National Sales Manager, Marketing Manager, and Account Management Manager to contribute to the sales performance for the CoolSculpting range of products through the delivery of quality marketing strategies and effective program implementation.
CORE JOB RESPONSIBILITIES:
• Responsibilities for all aspects of customer relationship management in the assigned territory – including CoolSculpting® marketing integration
• Achieving sales quota results in the assigned territory. Responsible for performing effective territory penetration, coverage and account identification to drive sales and increase the customer base for the Company’s consumables
• Complete the Annual sales target of devices quantities & sales amount target in assigned territory (existing & new listing customers)
• Providing training, presentations and demonstrations (non-patient) to the customer on application and the safe and effective use of the company’s products using effective communication
• Educating the customer regarding the indications, contraindications, and safety of Company products
• Supporting and helping to facilitate the execution of regional training workshops and tradeshows within the territory and area (including CSE)
• Collaborate brand activities execution, marketing plan with product manager to ensure customer success
• Collect customer feedback, market trends, competitive updates as materials for strategic plan
Responsible for sales of diagnostics and medical devices to all hospitals units, research institutions, and reference laboratories. In carrying out all jobs related activities, the Department and its personnel must in compliance with DOH rules and regulations, environment laws, internal and U.S. FDA regulatory requirement, financial rules and practice, Code of Business Conduct, and local law and company regulations as stipulated in Abbott Taiwan Employee Manual.
• 1% renewal rate of profitable business
• Net Promoters Score
• Territory Sales Plan achievement – Base business sales and new business growth
• Account EP Plan improvement
• First Line Service KPIs
RETENTION RATE:
- Ensure instrument analytical turnaround time (uptime/repair/maintenance).
- Conduct customer business review (KPI reviews).
- Manage customer relationship and thoroughly plan, prepare and follow up customer visits (pre-call plan, post-call notes).
- Identify customer training requirements.
- Coach customers and share knowledge (education).
- Identify and resolve customer pain points (troubleshooting).
- Replenish and control inventory.
- Build image and brand in eyes of customer.
- “Sell” or reinforce Abbott’s total solution value offering.
- Collect and transmit VOC (Voice of Customer).
REVENUE:
- Renewals of most of the assigned accounts (adhering to standard renewals procedures).
- Menu expansion (utilization of existing products, new product launches).
- Service sales.
- Product promotion.
- Value creation.
- Order management.
- Contract management.
- Identify/open door for opportunity to expand offering into other departments (prospecting, not doing).
- Spare parts management.
Job Title: Medical Sales Representative - Frontline Challenger
【Who We Are】
● We are the exclusive distributor of cutting-edge and unique products, dedicated to providing the highest quality products and services with outstanding expertise and extensive industry experience. (我們是專業獨特產品的總代理,憑藉卓越的專業知識和豐富的經驗,致力於提供最優質的產品)
● We specialize in advanced products in the cardiovascular field, aiming to provide the highest quality solutions to meet customers' needs and expectations. (我們專注於心血管領域的先進產品,旨在提供最優質的解決方案,以滿足客戶的需求和期望)
【Our Beliefs】
● We firmly believe that academic discussion are far more essential than simply delivering coffee. (我們堅信學術討論比送咖啡更加重要)
● We are convinced that efficiency and focus are more important than overtime. (我們堅信效率與專注比加班更重要)
【Your Role】
● To promote our medical products, establish strong professional relationships, explore new market opportunities, and challenge the limits of the industry. (推廣我們的醫療產品,建立深厚的專業關係,探索新的市場機會,挑戰行業的極限)
● Demonstrate exceptional learning ability, quickly absorb and understand complex medical knowledge, and continuously elevate professional standards.(具備卓越的學習能力,快速吸收並理解複雜的醫療知識,不斷提升專業水準)
● Closely identify customer needs and feedback, and adjust sales strategies promptly.(敏銳捕捉客戶需求和反饋,及時調整銷售策略)
● Build positive relationships with individuals from diverse backgrounds and professions, earning customer trust and support. (與各種背景和專業的人士建立良好關係,贏得客戶信任和支持)
【What We Offer】
● Competitive salary and bonus system, comprehensive benefits package, flexible work environment. (有競爭力的薪資和獎金制度,完善的福利待遇,彈性的工作環境)
● Professional training and development opportunities to enhance skills and achieve personal and team objectives. (專業的培訓和發展機會,不斷精進技能,實現個人和團隊目標)
● We provide access to company cars for business purposes. (我們有公務車可公務借用)
【Join Us】
If you are a daring and excellence-driven sales professional with strong learning ability, keen observational skills, and excellent interpersonal abilities, we welcome you to join our team! We look forward to collaborating with you to create a brighter future together! (如果您是一位敢於挑戰、追求卓越的業務專家,具備學習能力強、察言觀色敏銳、非常好的交際能力,歡迎加入我們的團隊!期待與您攜手創造更美好的未來!)