「EUV Service Engineer (Electrical)_SMS」的相似工作

Why Join Us 為什麼加入我們 We are a global leader in the vision care industry, providing professional, high-quality products and services. As part of our Customer Service team, you will be the vital link between our clients, sales team, and manufacturing partners. This is more than a support role – you will help shape an exceptional customer experience 我們是全球視力保健領域的領導品牌，提供專業且高品質的產品與服務。加入我們的客戶服務團隊，你將成為客戶、業務團隊與製造合作夥伴之間的重要橋樑。這份工作不僅是客服，更是為客戶打造優質體驗的重要一環。 What You Will Do 工作內容 • Handle and manage customer orders, including OEM eyewear frame-related matters • Communicate effectively with customers and factories to ensure smooth order processing • Provide professional customer service and maintain strong customer relationships • Resolve customer inquiries, complaints, and return/exchange issues • Support customer service projects and assist the sales team in solving order problems • Coordinate through various platforms (Line@, Email, Telephone, etc.) • Participate in shift rotation as required by the company • 處理並管理客戶訂單（包含代工框相關事務） • 與客戶及工廠有效溝通，確保訂單流程順暢 • 提供專業客戶服務並維護良好關係 • 解決客戶問題、客訴及退換貨事宜 • 支援客戶服務專案，協助業務同仁處理解決訂單問題 • 透過多種平台（Line@、Email、電話等）即時回覆客戶 • 須配合公司輪班 What We're Looking For 任職要求 • At least 1–3 years’ experience in customer service, sales coordination, administration, or related roles (vision care/optometry industry experience is a plus) • Good communication skills in Mandarin and English (Intermediate level or above) • Proficiency in MS Excel, Word, and PowerPoint • Strong attention to detail, pressure resistance, service-oriented, and a team player • Plus: Optometry-related background or optometrist license • 1–3 年以上客服、業務助理、行政或相關工作經驗（具視力保健／驗光產業經驗者佳） • 具良好中英文溝通能力（中等程度以上） • 熟練使用 Excel、Word、PowerPoint, • 積極細心、抗壓性高、具工作服務熱忱、樂於團隊合作 • 加分條件： 視光相關背景或驗光師證照 What We Offer 我們提供 • Competitive salary and transparent performance bonus scheme • Professional training in customer service and vision care industry knowledge • Opportunities to work with international teams and expand career growth • Employee benefits including health programs and product discounts • 具競爭力的薪資與透明的績效獎金制度 • 專業培訓（客服技巧與視力保健產業知識） • 與國際團隊合作的機會，擴展職涯發展空間 • 員工福利（健康計畫與產品折扣）

The Installation Engineer job is high profile and exciting opportunity for adventurous souls! Works under minimal direction from Management. Completes documented procedures and exercises judgment within defined procedures. Recommends changes to existing process and procedures. Primary responsibility is to strive for predictable Cycle Times and Warranty Starts for new tools installed and upgraded at our customer sites. Includes activities associated with setup, alignment, calibration, troubleshooting, diagnosing, and repairing of highly sophisticated capital equipment. Represents the company to the customer and assumes accountability for customer satisfaction with all installation/upgrade-associated activities. Assures operational quality of system equipment. Works directly with KLA regions and customers to verify new tool performance and transfer tool responsibility. Seeks warranty sign-off on newly installed tools Roles and Responsibilities • Installation of new tools in the field. Follows all procedures and provides a consistent result within specified cycle times. Achieves a predictable warranty start. • Evaluates, analyzes, diagnoses and fixes technical equipment problems related to installation. Can repair issues using standard procedures or innovate to resolve system problems which can have multiple causes. • Solving problems and repairs of sophisticated system level problems are based on Installation Engineer's technical knowledge and training. Installation Engineers seek help from Staff Engineers and Management when problems occur that may exceed knowledge, education and training. • Prepares field service reports and daily passdown on Installation progress and non-conformances. Contributes to post-activity Quality Feedback Report • Hold pre-installation meetings with the customer to scope customer unique requirements then create plans of action to measure and satisfy the unique needs. Execute plans of action and validate deliverables with the customer. • Meet with customer to facilitate warranty signoff after the activity is complete. • Acquires all vital international travel documents and manages their personal lives to be ready for domestic and occasional international travel. • Handles personal finances to prevent disruption to scheduled activities - even when traveling for extended periods. • Travels domestically and internationally by commercial transportation to customer sites. • Assists other engineers as necessary. Provides mentorship and technical assistance at customer sites. Can develop basic POAs. Provides phone and on-site support for junior engineers *Note: Only applications with *English resume* will be considered. *Please also apply through KLA Career page: https://careers.kla.com/

1.機台維修、客戶維護 2.主管交辦事項及業主端服務 3.與原廠溝通協調，需能夠以日語溝通

CESBG 產品線: Server AI GPU產品 1. Issue debug & log 分析 2. 製作良率提升 3. 減低Diag測試問題 《工作地點》：新竹縣湖口鄉新竹工業區光復北路(湖口工業區) (上班地點:新竹縣湖口鄉光復北路) 《時間薪資》： ▶日班08:00-17:30，彈性一小時 《休息時間》：午間休1.5小時 《休假制度》：周休六日，見紅休 (依人事行政局公告) ✦職缺優點✦ ☑鴻海子公司 ☑伺服器產業，未來展望佳 ☑免輪班、固定日班 ☑週休六日

* 機台設備定期PM保養維護/備品零件系統庫存整理 * 機台設備異常查修處理 * 負責儀器設備校驗執行工作 * 對應廠商窗口文件事務處理 * 假日輪值/緊急事件協助處理

KLA美商科磊致力於維護身心障礙者就業權益，歡迎領有身心障礙手冊或證明的夥伴投遞履歷，加入KLA！ The future is ours to create. Whether it’s a driverless car, VR experience, or factory robotics, we help turn theory into possibility. We help create technological devices and ideas that transform our future and shape our current life. We’re looking for Customer Service Engineers who contributes the support and provide unique customer value in the global electronics ecosystem. You will be able to learn the advanced mechatronic engineering and collaborate with leading customers across the globe, our expert teams of physicists, engineers, and problem-solvers design solutions that move the world forward. Roles and Responsibilities • Evaluates, analyzes, diagnoses and troubleshoots technical equipment problems via telephone or at customer site. Ensures equipment improves customer production. • Repairs of system level problems (which have multiple causes and for which no standard procedures exist) at customer sites. • Represents the company to the customer and assume accountability for customer happiness with service. • Assures operational quality of system equipment. Coordinates actions with customers to minimize down time. • Provides assistance to Installation Engineer in resolving problems. • Prepares fields service reports on customer support activity and provide documentation to other supporting functions on re-occurring problems. • Build positive relationship with customers and increase customer satisfaction by resolving sophisticated requests and issues. • Contribute to the Capturing, Re-use, Collaboration, and Improvement of knowledge using available systems • Develops and handles return materials authorization (RMA) processes for ensuring customer returns, exchanges, service and repairs are done with speed and accuracy and all client/customer service delivery issues are resolved. • Executes technical critical issues with detailed problem statement and pass-down to work with system engineering technical team in customer site. • Estimated travel is 20% once trained in the classroom as part of on-the-job training program. Although, much of the job responsibilities will be performed in the office or at the customer site supporting various projects and initiatives. In addition to problem diagnosis and resolution, other support duties will include characterization and support of customer demos and field projects. *Please visit and apply on our career website: https://kla.wd1.myworkdayjobs.com/zh-TW/Taiwan/job/Hsinchu-Taiwan/Customer-Service-Engineer-Hsinchu_2102329

1. 客服工作：裝機售後服務工作， 大陸出差裝機。 2. 協助生產調機：支援RD機及生產調機。 3. 客戶SAMPLE打樣：廠內調機打樣。

Our Purpose: TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Opportunity Overview: • Provides test solutions, test programs development and production support for customers products or IP. • Perform test correlation and data analysis, support release for production. • Provides technical support in sales presentations, product demonstrations. • Provides software/hardware development and consultation. • Develop tools to support customer test program generation and data analysis. • Provides technical expertise and value to customers. • Provide training, test solutions, test program release and troubleshooting to customers via on-site, remote or overseas travel. • Provides answers to customer inquiries concerning system software and applications. • Build application solutions based on customer requirements enhancing the product performance allowing it to become the platform of choice (design-ins). *本公司待遇優,並提供完整培訓計畫,歡迎有半導體測試開發經驗工程師加入本公司行列!

1. Test program development and application development on storage (DRAM/FLASH) devices 2. Provide customers with consulting and technical support, which includes troubleshooting, failure analysis, and production issues 3. Support presell activities for new products and applications, including presentations, demonstrations, benchmark planning, and implementation 4. Assist the sales/marketing department on customer strategy, competitor analysis, and product value proposition

【Job Description】 The Installation Engineer job is high profile and exciting opportunity for adventurous souls! Works under minimal direction from Management. Completes documented procedures and exercises judgment within defined procedures. Recommends changes to existing process and procedures. Primary responsibility is to strive for predictable Cycle Times and Warranty Starts for new tools installed and upgraded at our customer sites. Includes activities associated with setup, alignment, calibration, troubleshooting, diagnosing, and repairing of highly sophisticated capital equipment. Represents the company to the customer and assumes accountability for customer satisfaction with all installation/upgrade-associated activities. Assures operational quality of system equipment. Works directly with KLA regions and customers to verify new tool performance and transfer tool responsibility. Seeks warranty sign-off on newly installed tools 1. Installation of new tools in the field. Follows all procedures and provides a consistent result within specified cycle times. Achieves a predictable warranty start. 2. Evaluates, analyzes, diagnoses and fixes technical equipment problems related to installation. Can repair issues using standard procedures or innovate to resolve system problems which can have multiple causes. 3. Solving problems and repairs of sophisticated system level problems are based on Installation Engineer's technical knowledge and training. Installation Engineers seek help from Staff Engineers and Management when problems occur that may exceed knowledge, education and training. 4. Prepares field service reports and daily passdown on Installation progress and non-conformances. Contributes to post-activity Quality Feedback Report 5. Hold pre-installation meetings with the customer to scope customer unique requirements then create plans of action to measure and satisfy the unique needs. Execute plans of action and validate deliverables with the customer. 6. Meet with customer to facilitate warranty signoff after the activity is complete. 7. Acquires all vital international travel documents and manages their personal lives to be ready for domestic and occasional international travel. 8. Handles personal finances to prevent disruption to scheduled activities - even when traveling for extended periods. 9. Travels domestically and internationally by commercial transportation to customer sites. 10. Assists other engineers as necessary. Provides mentorship and technical assistance at customer sites. Can develop basic POAs. Provides phone and on-site support for junior engineers *Note: Only applications with *English resume* will be considered.

• Installation, field service, maintenance for TRUMPF laser source、Laser marking、 3D cutting machine for our customers in Taiwan. 創浦雷射源、雷射雕刻機、3D切割機之安裝、維修保養。主要服務範圍：台灣 • University or college graduated in Electrical、Electronic、Electro-Optical and mechanical Engineering or related fields 大學或專科，電子、電機、光電或機械相關科系畢業 • Good command of spoken and written in English. (TOEIC 500) 英文聽說讀寫中等。多益測驗500分以上或同等認證。 • Self-motivated and strong sense of responsibility 積極進取負責任感 • Driving License 具汽車駕照 • High flexibility regarding working location and working time 對出差地點(至客戶端)及工作時間保持靈活彈性和配合度。 • High flexibility regarding overseas training 對海外出差受訓保持靈活彈性和配合度

【請您至緯創官方網站進行投遞】https://jobs.wistron.com/#/app 官網投遞之履歷將優先審閱，請您以個人信箱進行帳號註冊，以利後續與您進行聯繫，謝謝！ 1.維護及保養現有生產設備，機械手調適及操作，故障排除、異常分析與追蹤處理進度 2.進行設備規劃及數據管理 3.設備架設、調適、問題處理、檢討設備機況，追蹤及改善 5.設備改造、升級或開發，以便提升設備的生產力 6.控制相關軟硬體應用(PLC)

【工作內容】 • 執行掃描電子顯微鏡 (SEM) 成像、樣品製備、橫斷面分析和微切割。 • 與工具供應商緊密合作，了解工具效能 • 開發新技術以提高產量 • 執行基本的工具維護和校準 • 與客戶溝通並準備 PowerPoint 報告 • 組織、安排、決定優先順序並將工作分配給小組成員 • 提供技術指導並批准分析步驟、結果和報告 • 協助培訓 • 在小組內部辨識並解決問題 • 始終遵守既定的安全規程和程序 • 始終遵守技術控制計畫的要求，以確保符合出口管制規定 • 確保遵守品質系統文件和流程 • 維護指定的測試資料記錄並確保良好的文件規範 • 保護機密資訊和專有流程 • 必須能彈性安排工作時間，包括週末 【技能與經驗】 • 熟悉 SEM 操作（樣品前處理、成像、微結構分析） • 了解樣品導電鍍膜（Au/Pt/C coating） • 具斷面製備（斷面研磨、離子研磨；熟 FIB 協作更佳） • 具設備保養與 Troubleshooting 經驗尤佳 樣品製備的實務知識（微切割、拋光、離子蝕刻等） • 對電子顯微鏡、半導體裝置物理和故障分析有紮實的理解 • 具備 SEM/STEM 的知識與實務經驗 • 優秀的書面溝通能力。 • 必須具備熟練的溝通能力和傾聽能力 • 強大的問題解決能力 • 高度的獨立判斷能力 • 展現出高水準的技術和專業技能 • 能夠在極少的監督下工作 • 能夠獨立工作，也能團隊合作 • 需具備優秀的人際關係建立能力 • 熟練計算機，工作精準，注重細節。必須能夠同時處理多項工作，並保持良好的組織能力

馬路科技代理 全球檢測第一大品牌 德國蔡司Zeiss 旗下的3D光學量測系統, 引進相關技術並協助客戶改進產品開發流程. 提高產品品質 基於顧問式的銷售與服務, 工程師除了客戶的售前售後服務外, 也不斷累積國外的應用技術, 以期提供最佳的技術支援予客戶, 因拓展業務之需求, 擬增聘3D 光學掃描應用工程師。 本工作內容如下: 1.設備功能之說明與展示 2.設備功能測試 3.協助設備安裝 4.售後技術支援

1. 負責在客戶端執行CMS系統的安裝、升級、問題處理及維修等相關工作。 2. 製作支援客戶議題的相關報告並協同FAE 或Product Engineering/Applications team共同處理解決問題。 3. 在行政及技術事務上為客戶對應的窗口，提供客戶技術支援服務和諮詢，協助客戶處理問題，做好客戶關係維護。主要客戶為台積電、美光等。 4. 維修報告管理。 5. 機動性地配合工作需要之支援及因應出差之需求。

We are seeking a customer-focused, technically adept, and relationship-driven Customer Engagement Application Engineer to join our global team supporting KLA’s industry-leading wafer inspection and metrology solutions. In this front-line, customer-facing role, you will be the trusted technical advisor and strategic partner to our customers, driving product adoption, solving complex challenges, and building long-term relationships that fuel success. You will collaborate across functions to deliver high-impact solutions in the dynamic world of semiconductor manufacturing. Key Responsibilities: • Serve as the primary technical interface between KLA and customer, building trust and credibility through consistent, high-quality support. • Deliver applications support for KLA’s wafer inspection and metrology tools at customer fabrication facilities. • Lead customer engagements including product evaluations, new tool introductions, and drive competitions. • Drive customer success by conducting acceptance tests, recipe development, hands-on training, and pre-sales technical enablement. • Cultivate strong customer relationships by understanding their technical needs, aligning solutions, and ensuring satisfaction through onsite support . • Collaborate with customers and internal teams to co-author technical papers and present at global industry symposiums. • Develop and share Best Known Methods (BKMs), SOP ( Standard Operating Procedures ) materials, and technical documentation to empower global Field Applications teams. • Act as a cross-functional bridge, aligning customer feedback with engineering, sales, and marketing to drive continuous improvement. • Analyze complex technical issues, apply statistical methods, and deliver innovative, data-driven solutions. • Report regional insights and escalate field issues to product divisions, ensuring timely resolution and product evolution. Qualifications: • Master’s degree in Physics, Optics, Engineering, Material Science, or a related field; semiconductor process knowledge is a strong plus. • Proven experience in customer-facing technical roles, with a strong track record of building and maintaining customer relationships. • Demonstrated success in technical problem-solving, project execution, and cross-functional collaboration. • Willingness to work in semiconductor cleanroom environments. • Strong project management, leadership, and organizational skills. • Excellent presentation, communication, and interpersonal abilities. • Fluent in English, with the ability to communicate clearly via email, video calls, and in-person meetings. • Ability to manage multiple priorities in a fast-paced, global environment. Key Competencies: • Strong customer orientation with a passion for delivering value and building trust. • Advanced analytical and statistical thinking for data-driven decision-making. • Effective collaboration and communication across diverse teams and cultures. • High level of initiative, ownership, and accountability in driving results. • Resilience and adaptability in dynamic, high-pressure environments. • A proactive team player with a growth mindset and a drive for excellence.

【本職缺接受科林研發官方網站投遞】 請至科林研發官方網站投遞個人履歷表，此職缺履歷登錄網址: https://careers.lamresearch.com//job-invite/183934/ Technical 1 Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam’s complex electro-mechanical and electronic systems at customer sites. 2 Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions. 3 Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification. 4 Maintain records and reports to coordinate activities between Lam and the customer. 5 Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction. 6 Transparently discuss opportunities and challenges with customer to increase trust. 7 Update customer on status of Lam tools as needed. Leadership 1. May Provide on-site instruction to sub-contractors and customers Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2. Shadow more experienced engineer at customer site

1. 設備異常改善, 提高機台up time 。 2. 設備改造(軟硬體)for 產能提升 。 3. 設備保養與SOP 撰寫 。

透過ASM官網投遞此職缺，將優先安排履歷審核 【English resume is required】 Please apply for this position ONLY through ASM website : https://www.asm.com/open-vacancies/snr-field-service-engineer-2?gh_jid=4592238101 ASM is recruiting for multiple FRESH GRADUATE headcount of Field Service Engineers in our ALD/EPI/PEALD/CVD business function across Taiwan include Hsinchu, Tainan and Kaohsiung. As an Field Service Engineer at ASM, you’ll have the opportunities to get involved in a wider scope of work compared to our larger competitors. While the workload is challenging, you are given the independence and autonomy to perform at your peak. This work requires thinking “outside of the box” in an innovative manner, so you must have the ability to collaborate with others to deliver creative solutions, work well under pressure and pay great attention to small details. Responsibilities: • Maintain tool uptime and ensure excellent execution of installation and support of hardware issues. • Develop, maintain, and ensure the relevance of technical information used by internal and external stakeholders. • Understand and build long-term innovative global technology systems that enable enhanced customer relationships. • Ensure communication vehicles, e.g. telephone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up. • Drive continuous improvement of the customer experience through team, hardware, software, and support tool development. • Drive and manage new product installs and subsequent hardware development. • Projects manage new evaluations and ensure the success of the project. • Additional assigned tasks when necessary. • Business travel when necessary. • Provide end-users with training on equipment operation, best practices, and preventive maintenance to ensure proper and efficient use. • Adhere to safety guidelines and industry standards while working on-site, ensuring all activities are compliant with company and regulatory requirements. • Collect and communicate field data, customer feedback, and equipment performance insights to internal teams for continuous product and service improvement. ASM is a leading, global supplier of semiconductor wafer processing equipment. Our ambitious team is dedicated to delivering innovative technology solutions to the world’s leading semiconductor manufacturers. We have over 2,200 employees based in 16 countries, including Belgium, Japan, Netherlands, South Korea, Singapore, Taiwan and United States. Together we work to develop Epitaxy, ALD, PEALD, Vertical Furnaces and PECVD thin-film deposition technologies for our customers. Our goal is to remain an industry leader by being ahead of what’s next. We accomplish this by focusing on finding collaborative solutions to make integrated circuits, or chips, smaller, faster and even more powerful. ASM, an inclusive workplace We at ASM are a truly global organization that works diligently with an open-mind in all areas of our business. We strive for a culture and work style that fosters trust and transparency. We put our people first, and that is how we will continue to succeed. We are an equal opportunity employer and value diversity. We recognize and value the differences between individuals, including gender, ethnicity, religious beliefs, sexual orientation, knowledge and experience, work background, age, skills, amongst others. Recruiting and developing a diverse workforce provides a wide range of perspectives. This enables a culture of continuously exploring and adopting new technological ideas and innovations, and it also enables us to deliver excellent products and service to our clients.

1. 需進行設備故障排除 2. 例行性維護保養 3. 製程測試及產線切換型號 4. AMHS系統維護 ※具面板廠,PCB 廠相關設備維修經驗1年以上佳 ※熟Canon 或NSK曝光機佳 ※具大福STOCKER及AMHS經驗者佳