o 協助伺服器與帳號管理、電腦更新、網路設備巡檢
o 資安及網路設備日常檢查、事件紀錄與通報
o 協助導入與應用 Microsoft 365 工具
(Teams、SharePoint、Power BI、Power Automate)
o 協助製作內部教學教材,支援內部教育訓練
o 參與企業數位化與 OT 網路強化專案
The IT Engineer will be part of Supermicro IT Department, System Team, supporting global IT infrastructure and performing the following duties
1. Linux KVM Cluster Management
Implementation, configuration, and maintenance of Linux KVM clusters integrated with Ceph storage.
2. Monitoring & Alerting
a. Service and infrastructure monitoring using Zabbix and PRTG, including custom template, trigger, and discovery rule configuration.
b. Familiar with notification via instant message (Telegram/Teams)
3. On-Premises Server Operations
Deployment, configuration, and ongoing maintenance of on-premises servers and related infrastructure.
4. Service Ticket Handling
Assist in processing, tracking, and closing IT service requests and incidents.
5. Other Duties
Perform additional assignments as directed by the supervisor
[Job Overview]
We are seeking a skilled and passionate Site Reliability Engineer with a strong technical background and excellent communication skills. This individual will lead the development, construction, and management of reliable and distributed systems that support our business operations.
In this role, you will play a vital part in supporting the "OneDegree HK" businesses, a user-friendly digital insurance platform for individuals and businesses in Hong Kong.
Know more about SRE team in OneDegree→ https://medium.com/onedegree-tech-blog
[Responsibilities]
· Implement and enhance system reliability, availability, scalability, performance, and efficiency by leveraging monitoring, alerting, and automation tools on public cloud platforms.
· Participate in capacity planning, analyze software performance, and fine-tune systems to ensure optimal operation.
· Develop and enhance GitLab CI/CD process and toolset to streamline software delivery and deployment.
· Define and monitor key metrics to assess and enhance system reliability.
· Collaborate closely with the engineering team to improve reliability and operational efficiency at every software development life cycle (SDLC) stage.
· Troubleshoot, optimize infrastructure and automate repetitive tasks to increase efficiency and effectiveness
[Requirements]
· Proficiency in programming languages such as Bash, Python, or Go.
· Advanced knowledge of monitoring solutions like Prometheus, Grafana, ELK (Elasticsearch, Logstash, Kibana).
· Strong expertise and experience in cloud technologies, specifically Azure and GCP.
· Experience in the complete software development life cycle (SDLC).
· In-depth understanding of network concepts, particularly with a focus on security.
· Hands-on experience implementing CI/CD processes, for example, using GitLab CI.
· Proficiency in automation platforms like Ansible and Terraform.
· Knowledge of orchestration tools like Kubernetes.
· Familiarity with container technologies like Docker.
· Experience with Git source code version control systems.
· Strong problem-solving skills with a systematic approach, effective communication a/bilities, and a self-driven attitude.
Rack Team 在Supermicro是一個充滿特色與學習的團隊
● 彈性自主:我們尊重個人節奏,您可以自主安排工作,必要時也能與團隊緊密合作。
● 國際視野:坐落於台灣,您將有機會與全球頂尖企業合作,並前往國外大廠或矽谷總部進行技術交流。
● 豐富經驗:無論是職場新鮮人或有工作經驗的專業人士,都能在這個靈活且充滿潛力的環境中獲得成長。
團隊使命
Rack Team 的核心工作在於設計、驗證與優化客戶解決方案,服務對象涵蓋半導體業龍頭、電動車巨擘以及國際電信公司。我們專注於:
● 協助開發各國大企業 AI 資料中心
● 深入學習並參與 Nvidia、AMD、Intel 等業界領先技術
● 支援合作夥伴利用 Supermicro 的伺服器產品設計高效解決方案
技術範疇
Rack Software Team 涵蓋廣泛的領域,包括:
● 系統工程:伺服器、儲存、網路交換器的測試與配置
● 基準測試:AI、雲端運算、機器學習、大數據、虛擬化等性能評估
● 專業支持:以業界標準工具進行測試,分析結果並提供專業報告
● 我們的同事不僅擁有各類技術深度,更將一起學習,推動創新
目前我們正在招募核心職位,Supermicro Rack Team 將讓您一展長才
Job Summary:
As a member of Rack Solution Team at Supermicro, this candidate will be responsible for testing and validating hardware, network, storage and server components; to create solutions meeting or exceeding the market requirements for both OEM and end-user customers; to discover and resolve hardware and HW/SW issues collaboratively. We hope you will be a fast-learner, team player and with excellent communication skills.
Essential Duties and Responsibilities:
● Conduct performance testing and benchmarking for servers, GPUs, and HPC environments.
● Analyze results to identify bottlenecks and optimize system performance for AI/ML workloads.
● Design and configure high-speed network topologies (InfiniBand, Ethernet) for AI clusters.
● Configure network components to ensure optimal performance
● Write Python scripts to automate testing, monitoring, and system optimization.
● Understanding of AI/ML frameworks (e.g., PyTorch, TensorFlow) and deployment requirements for LLMs.
● Monitor network health and server performance, proactively identifying and resolving issue.
Summary:
Supermicro is looking for stellar engineers to join our command center team. In this role, you will serve as the first point of contact, utilize your technical knowledge and help address inquiries via phone, e-mail, web portal on our products, solutions, and services. You will also partner with cross-functional engineering teams to understand the latest technology, and translate the technical specifications to common language for the clients.
This role will be based in the headquarters located in Taoyuan, Taiwan.
Duties and Responsibilities:
- Serve as first point of contact and address to customer’s inquiries and questions regarding to Supermicro products, solutions, and services
- Act as pre and post sales liaison between field and cross-functional product management teams
- Identify, document, and resolve customer issues; escalate critical customer’s questions and issues to the correspondent team and management
- Assisting clients to perform basic troubleshooting via phone, e-mail, or web portal
- Provide inputs to designing team on customer’s feedback on new products improvement
- Provide technical support over the phone/or web to customers on hardware and software issues
- Drive customer satisfaction through service excellence
- Ability to work two shift rotation (9:00~18:00; 13:00~22:00)
Duties
- Serve as first point of contact and address to customer’s inquiries and questions regarding to Supermicro products, solutions, and services
- Act as pre and post sales liaison between field and cross-functional product management teams
- Identify, document, and resolve customer issues; escalate critical customer’s questions and issues to the correspondent team and management
- Assisting clients to perform basic troubleshooting via phone, e-mail, or web portal
- Provide inputs to designing team on customer’s feedback on new products improvement
- Provide technical support over the phone/or web to customers on hardware and software issues
- Drive customer satisfaction through service excellence
- Ability to work two-shift rotation (09:00~18:00; 13:00~22:00)
• Develop and execute SEO strategies what will drive organic growth.
• Monitor and optimize website performance for SEO effectiveness, including site and mobile optimization.
• Leverage data to identify insights and opportunities for SEO improvement.
• Monitor SEO trends and best practices to ensure best-in-class SEO.
• Conduct technical SEO audits to identify and address issues related to site architecture, crawlability, and indexability.
• Collaborate with cross-functional teams to ensure SEO initiatives are successfully implemented.
• Maintain relationships with external vendors and work on implementing backlinks with publisher sites.
• Create and maintain SEO documentation and reports.
• Monitor and report on competitor activity.
• Implement and manage structured data to enhance search engine understanding and visibility of rich snippets.
• Deploy and manage tracking pixels and tags. Use GTM to implement tracking and ensure comprehensive tag coverage for traffic and user behavior monitoring.
• Utilized HubSpot's SEO tools and content strategy features to optimize website performance, implement structured data, and monitor keyword rankings
工作如下:
<策略制定與執行>
規劃並實施推動自然流量成長的SEO策略。
<網站與行動裝置的SEO優化>
持續監控與優化網站效能,確保在桌機與手機端都符合SEO最佳實踐。
<數據分析與洞察>
使用數據分析工具(如Google Analytics、Google Search Console)來找出優化機會。
<技術SEO>
*進行技術性SEO審查,包括網站結構、爬蟲可讀性、索引狀況等。
*使用結構化資料(structured data)來提升搜尋引擎的理解能力與豐富摘要(rich snippets)。
<跨部門協作>
與開發、內容、市場等其他部門合作,確保SEO策略落地執行。
<競爭對手分析與外部合作>
監控競品SEO活動,並與外部內容發行方合作建立反向連結。
<追蹤代碼與標籤管理>
使用GTM(Google Tag Manager)部署追蹤像素與標籤,確保資料完整性。
【職缺描述】
-Ability to use configuration management tools and revision control system (e.g., Git)
-Experience with CI/CD & Automation systems (e.g., Jenkins)
-Experience with AWS Core Services: EC2 / ELB / S3 / CloudFront/ IAM/ VPC, AWS SDK and CLI
-Build & operation container based platform with Nomad / Consul / Kubernetes.
-Experience with monitoring, alerting, and log pipeline analysis tools (Graylog2, ELK, Prometheus, etc.)
【職務需求】
-The successful candidate will be a self-driven Senior DevOps Engineer with proven experience in large-scale microservice systems hosted on AWS
-The candidate will have a deep understanding of cloud architecture, AWS technologies, and cloud security best practices
-The candidate will be following the latest industry trends and be passionate about cloud computing for large-scale systems