「RAPID Service Manager- Kaohsiung」的相似工作

KLA美商科磊致力於維護身心障礙者就業權益，歡迎領有身心障礙手冊或證明的夥伴投遞履歷，加入KLA！ - Perform preventative maintenance service in customer site - Perform customer site troubleshooting to assist Customer Service Engineer - Serve as customer contact on Technical and Service-related matter and escalate to CSE if needed - Provide service support on urgent case - Be services front line for understanding customer issue and transferring them to the CSE/CSM - Responsible for daily data collection and basic recovery - Build positive relationship with customers and increase customer satisfaction by resolving sophisticated requests and issues - Develops and handles return materials authorization (RMA) processes for ensuring customer returns, exchanges, service and repairs are done with speed and accuracy and all client/customer service delivery issues are resolved - Responsible for new tool move in Tasks, including un-crate/Tooling organizing/ Parts move in and out/ PIP 6S check

【Job Description】 The Installation Engineer job is high profile and exciting opportunity for adventurous souls! Works under minimal direction from Management. Completes documented procedures and exercises judgment within defined procedures. Recommends changes to existing process and procedures. Primary responsibility is to strive for predictable Cycle Times and Warranty Starts for new tools installed and upgraded at our customer sites. Includes activities associated with setup, alignment, calibration, troubleshooting, diagnosing, and repairing of highly sophisticated capital equipment. Represents the company to the customer and assumes accountability for customer satisfaction with all installation/upgrade-associated activities. Assures operational quality of system equipment. Works directly with KLA regions and customers to verify new tool performance and transfer tool responsibility. Seeks warranty sign-off on newly installed tools 1. Installation of new tools in the field. Follows all procedures and provides a consistent result within specified cycle times. Achieves a predictable warranty start. 2. Evaluates, analyzes, diagnoses and fixes technical equipment problems related to installation. Can repair issues using standard procedures or innovate to resolve system problems which can have multiple causes. 3. Solving problems and repairs of sophisticated system level problems are based on Installation Engineer's technical knowledge and training. Installation Engineers seek help from Staff Engineers and Management when problems occur that may exceed knowledge, education and training. 4. Prepares field service reports and daily passdown on Installation progress and non-conformances. Contributes to post-activity Quality Feedback Report 5. Hold pre-installation meetings with the customer to scope customer unique requirements then create plans of action to measure and satisfy the unique needs. Execute plans of action and validate deliverables with the customer. 6. Meet with customer to facilitate warranty signoff after the activity is complete. 7. Acquires all vital international travel documents and manages their personal lives to be ready for domestic and occasional international travel. 8. Handles personal finances to prevent disruption to scheduled activities - even when traveling for extended periods. 9. Travels domestically and internationally by commercial transportation to customer sites. 10. Assists other engineers as necessary. Provides mentorship and technical assistance at customer sites. Can develop basic POAs. Provides phone and on-site support for junior engineers *Note: Only applications with *English resume* will be considered.

At Siemens, we connect buildings, cities, and industries to make them smarter, more sustainable, and energy-efficient. By integrating the real and digital worlds, we empower our customers to optimize operations, achieve sustainability goals, and drive meaningful progress. But technology alone isn't enough—it takes great people to make an impact. Discover what it's like to be part of our team in Taiwan! What you will do: • 負責專案執行之分配與人力資源安排，監督工程現場與工程進度 • 負責現場協調，並協助管制作業 • 負責專案執行之安全及監督 • 計劃書撰寫、材料型錄送審 • 消防系統圖面檢討、整合、繪製和修改 • 專案預算控管與工程驗收結算 • 主管交辦事項 What we are looking for: • 大專以上學歷，工程、機電、消防相關科系尤佳 • 五年以上專案執行經驗 • 可獨立進行作業 • 具有Microsoft office 能力 • 具有AutoCAD能力 What you will get: • Impact of innovating technology with purpose • An inclusive and diverse culture where you can be yourself • Opportunities of continuous learning and development • Competitive salary and benefits • Work Life balance- flexible work environment and hours Our Commitment to Diversity, Equity, and Inclusion: We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and transform the everyday with us.

Your Role: -Sufficient capacity of team management to leading onsite team for daily operation. -Carry out tasks in conjunction with Edwards Best Operating Practice. -Good communication skill to cooperate with functional team internaly. -Customer relationship build up, work cloesly with customer in customer site. -Understand customers' requests and feedback to Service Manager. -Provide regular reports and status of activities. -Required to actively participate in ongoing improvement in the standard of our health, safety and loss control management systems. -Provide feed back on safety issues affecting your place of work or with Edwards’ equipment. -Required to work both as part of a team and on your own, self motivated and self disciplined and a customer sensitive approach to work is required. To succeed, you will need: Skills and experience -Experience in field service activities also familiar product knowledge. -Experience of working with Computers with specific knowledge of Microsoft Office software. -Good command of both written and spoken English is an advantage. -Understanding of engineering drawings, both electrical and mechanical, and schematic layouts is essential. -Working in the areas of electro-mechanical assembly and fitting, electrical/PLC controls and electronics will be required. -Key competence required for the role. -Soft skill is required for team leading and communications. -Inter-personal and communication skills are required in order to build sound relationships with customers. -A good understanding in a relevant engineering discipline.

一、【日本滋賀-CAM工程師】 ◆薪資： 月額基本給：25万円~35万円 (年收約400万円~620万円) ◆工作內容： ・使用CAD/CAM系統製作機械零件及零件加工數據 ・使用銑床和NC Router進行切削加工、設計與製作加工治具以及維護管理 ・規劃和執行多部件的組裝工作、負責加工過程中的檢查和品質監控 ・其他主管交辦事項 ◆需求條件： ・日本語N1 ・NC program、CAM的基本知識 ・具備操作MasterCAM的技能尤佳 二、【日本滋賀-品質管理&技術口譯】 ◆薪資： 月額基本給：22.6万円~ (年收約335万円~460万円) ◆工作內容： ・技術相關的日語口譯與文件翻譯 ・新產品開發與導入時的品質檢討與計畫制定 ・製造流程與檢查標準的管理 ・異常或客訴時的原因分析、對策提出與客戶應對 ・技術文件（規格書、作業標準等）的管理 ・與海外據點合作，推動供應商品質改善 ◆需求條件： ・日本語N2以上/商用英文能力 ・具備金屬加工圖面的專業知識且進行日語→中文/英文技術翻譯者 三、【泰國-品質管理&技術口譯】 ◆薪資： 月額： 約THB100,000(包含住宿、各項補助在內) ◆工作內容： ・ 負責確認日本及泰國國內客戶的訂單內容（規格）、進行價格協商與交期調整。 ・ 與泰國國內供應商進行談判與協調，並執行品質管理相關業務。 ※ 根據客戶提供的圖面，與供應商協商生產規格，從試產到量產的導入、品質管理與品質保證。 ・ 推動成本降低活動與業務改善活動。 ◆需求條件： ・了解切削加工圖面 ・ 具備機電一體化領域的業務經驗 ・ 具備日文能力N2以上&商用英文能力 ・可接受外派至泰國 四、【日本大阪-供應鏈管理專員<儲備幹部>】 ◆薪資： 月額基本給:35 万円~45 万円(年収:580 万円~700 万円) ◆工作內容： ・確認客戶訂單規格、價格與交期，跟進試作至量產，多數為重複訂單。 ・與國內外供應商確認發注內容，協調價格與交期，掌握整體供應鏈流程。 ・處理各項客戶需求與問題，保持良好聯繫（拜訪、線上會議、郵件、電話）。 ◆需求條件： ・具備日文能力N2以上&商用英文能力 ・具有製造業或商社工作經驗 ・具有海外供應商管理經驗 ・能閱讀切削加工相關圖面 五、【日本大阪-海外業務<儲備幹部>】 ◆薪資： 月額基本給:29万円~40万円(年収:500 万円~630万円) ◆工作內容： ・負責功能性材料的海外銷售（既有客戶維護與新規開發 主要市場涵蓋中國、台灣、東南亞、印度等。 ・與供應商協調價格與交期，執行出口安排及物流成本管理。 ・管理銷售額與利潤，並進行績效報告。 ◆需求條件： ・具備日文能力N2以上&商用英文能力

The future is ours to create. Whether it’s a driverless car, VR experience, or factory robotics, we help turn theory into possibility. We help create technological devices and ideas that transform our future and shape our current life. We’re looking for Customer Service Engineers who contributes the support and provide unique customer value in the global electronics ecosystem. You will be able to learn the advanced mechatronic engineering and collaborate with leading customers across the globe, our expert teams of physicists, engineers, and problem-solvers design solutions that move the world forward. Roles and Responsibilities • Evaluates, analyzes, diagnoses and troubleshoots technical equipment problems via telephone or at customer site. Ensures equipment improves customer production. • Repairs of system level problems (which have multiple causes and for which no standard procedures exist) at customer sites. • Represents the company to the customer and assume accountability for customer happiness with service. • Assures operational quality of system equipment. Coordinates actions with customers to minimize down time. • Provides assistance to Installation Engineer in resolving problems. • Prepares fields service reports on customer support activity and provide documentation to other supporting functions on re-occurring problems. • Build positive relationship with customers and increase customer satisfaction by resolving sophisticated requests and issues. • Contribute to the Capturing, Re-use, Collaboration, and Improvement of knowledge using available systems • Develops and handles return materials authorization (RMA) processes for ensuring customer returns, exchanges, service and repairs are done with speed and accuracy and all client/customer service delivery issues are resolved. • Executes technical critical issues with detailed problem statement and pass-down to work with system engineering technical team in customer site. • Estimated travel is 20% once trained in the classroom as part of on-the-job training program. Although, much of the job responsibilities will be performed in the office or at the customer site supporting various projects and initiatives. In addition to problem diagnosis and resolution, other support duties will include characterization and support of customer demos and field projects.

1. Prepare and execute RFQ process, PO process, and price check. 2. Price/cost data maintain. Cost analysis. 3. Logistic/Tax management 4. Supporting data preparation, sourcing decision making and sourcing strategies. 5. Daily co-working with procurement members in Japan (Japanese and English speaking is must) 6. Work location: Kaohsiung, Taiwan

1. High travel rate: 70~75% of the time, including international travels. 2. Comply with all safety procedures and demonstrate safety consistently as a value. 3. Complete the installation by consistent result with specified cycle times. Control the spending within budget. Train the local engineer to have same knowledge and skills. 4. Perform all standard installation activities from system move-in (Tier0), hardware setup (Tier1), process tuning (Tier2) independently. 5. Be able to run upon shift model as needed and perform routine preventative maintenance within established timeframes. Complete quality repairs. 6. Plan assimilation & Training: Train ramping operations (SOP, EHS), product knowledge assimilation, and conduct cross-product training during off-ramping. 7. Organize startup lesson learn with overall account team. 8. Work with site management to drive the MFG (manufacturing) quality improvement plan. 9. Diagnose and resolve technical problems. Use training and experience to identify process and software or hardware related system problems. 10. Assume responsibility to follow customer ground rules, regulations, and for complete customer satisfaction within work area. Assist in planning, communicating, and coordinating the installation plans with customer. 11. Respond to fab issues by communicating with other engineers and participating in escalation conference calls. Apply diagnostic techniques, using of documentation, and test equipment with assistance from senior engineer. May participate in projects to reduce costs and increase uptime.

KLA美商科磊致力於維護身心障礙者就業權益，歡迎領有身心障礙手冊或證明的夥伴投遞履歷，加入KLA！ KLA是全球半導體製程控制的市場領導者，致力於提供先進製程控制的解決方案，持續開發和提供檢測、量測和資訊分析的技術服務和設備產品。 每項 KLA的設備產品都需要機械工程相關的人才！在KLA，機械相關科系畢業的你，可以使用問題分析和解決能力、基礎力學知識，和充滿創意的實務操作能力，為世界上最精密及最新的半導體機台提出技術解決方案。同時結合創新與熱情，與頂尖的半導體客戶合作，驅動未來的前瞻科技及突破製程控制的挑戰。 KLA尋找具備以下能力和志向的你： 1.機械工程相關科系包含：機械、動機、航太、 應力、船舶機電、自動化科技、車輛工程等 2.提供機台設備之整體技術支援及問題解決方案 3.具備與跨國團隊、跨部門合作及客戶端協作的中英文溝通能力 適合機械工程人才的熱門職缺包含： 1.客服工程師Customer Service Engineer：為機台設備進行保養、維護和排除機況。客服工程師像是偵探一樣，抽絲剝繭查出問題根源，於第一線支援客戶，持續維護機台運行狀況。 2.設備裝機工程師 Product Installation Engineer：世界各地只要有新機台導入，一定會有裝機工程師！裝機團隊負責設備的安裝及升級，與客服團隊密切合作，排除與解決硬體安裝的相關問題，以滿足客戶端的產能需求。 3.技術支援工程師 Technical Support Engineer：任何機台的技術難題，就交給技術支援團隊吧！技術支援工程師會與全球工程團隊合作，為複雜的機台問題提出進一步的解決方案，提供全球各地客服團隊強力的後援。 職能導向的學習發展資源 1.KLA歡迎無經驗的新鮮人：我們提供專業技術培訓認證課程，積極落實在職訓練(On-the-Job Training)，培育你對先進精密機台的專業知識與技能。 2.你的成長就是KLA的成長：KLA提供你軟實力培訓資源，協助你培養日常工作中需要的溝通、簡報、專案管理和自我領導等能力，以及深化客戶服務的品質。 3.KLA致力營造多元及包容的職場文化：KLA有完整開放的晉升管道，有多元發展和探索的機會，能滿足你不斷成長的職涯規劃。 歡迎機械工程相關科系的應屆畢業生、社會新鮮人或半導體專業人才投遞履歷。收到合適履歷後，我們將會盡快與你聯繫，為你媒合最契合的職缺。

-The Role: Entegris is seeking a Customer Quality Engineer to implement quality assurance program to ensure quality production of products consistent with established standards. This position is located at the Entegris Taiwan. -In this role you will: The Customer Quality Engineer (CQE) role is dynamic, technical and cross-functional. CQE’s interact at multiple levels and with multiple contact points within the Customer, Entegris and Supplier organizations. This role is high impact, high output and high visibility that requires a calm-assertive demeanor and capability to manage multiple ever-changing priorities. Within this role, the PACE value competencies are regularly required for success: Engage as guided with customers, CTE, sales and factory/product/supply chain/quality teams. Primary Responsibilities: • Technically respond to the customer with understanding of the supported products, including standard data analysis, driving 8D investigation and root cause strategies. • Participate in varying levels of engagement with customers and company teams on Problem Solving, Change Management, Customer’s Document reviewing, VOC for NPI process managing and Internal Audits, Project Development, Product Support and Development Programs as well as many other cross-functional tasks and projects that are aligned with Entegris and Customer goals. • Be part of a global team that is designed to improve success of Entegris with our customers. • Collaborate with cross-functional teams at varying levels and varying degrees of complexity across a vast range of products, regions and companies. (customers and suppliers). • Demonstrate excellence in planning, execution, discipline, learning, leadership, and teamwork (exemplify Entegris PACE values) • Provide support for various documentation expectations such as business process documents, item tracking, performance reporting and continuous improvement project management. -Traits we believe make a strong candidate: • Bachelor or above of Science Degree in Chemical, Mechanical or Electric/Electronic Engineering; or related technical field preferred. • Experience in an engineering role in the areas of quality, process, equipment or materials within the semiconductor industry. Areas of interest include PVD/ CVD, CMP, Photo, Etch, Implant, BCD and Liquid/Air/Gas Filtration & Purification. • Experience managing issues and projects between internal stakeholders and customers with experience in escalation management and project management focused on closing gaps between company and customer. • Experience with applicable quality tools such as pareto, FMEA’s, SPC, histograms, trend analysis, process mapping, design of experiments, cause and effect diagrams, 8D problem solving methodology. • Ability to communicate verbally in English and Mandarin. • Flexibility to work non-standard hours and alternate work shifts to balance workload across a North America and Asia scope of responsibility. • Experience with working and communicating between North America based manufacturing facilities and Asia based support teams and customers. • Ability to travel 10% to 50% domestic and international • Advanced skills in MS Office (Outlook, Excel/ VLOOKUP, Word, Power point, and Project) • Positive attitude and passionate with a proactive nature -Your success will be measured by: • CQE's performance is measured by both quantitative and qualitative means that include both Customer and Entegris KPI's that require CQE support and oversight as well as subjective interpersonal ratings from customers and internal stakeholders that are vital to the overall success of the CQE role. • Emphasis on the PACE values of People and Teamwork, Accountability, Creativity and innovation and dedication to Excellence.

1. 新產品試產計畫導入生產管理及溝通協調 2. 試產產品試產前準備，發布新產品生產資訊並追蹤各相關部門準備狀態 3. 管理試產進度，即時協調各相關部門處理異常；試產進度與問題彙整報告，並更新每日試產進度及狀態給團隊成員與客戶 4. 彙整追蹤試產前中後的問題，並彙整issue log、DFX與PFMEA相關試產文件 5. 召開試產後review meeting，督導各相關單位針對問題點提出對策與改善對策導入時程 6.偶需出差台南

具備三年以上相關經驗 1.具備Sourcing能力，持續進行供應鏈關係維護 2.具備成本分析能力，掌握關鍵零組件市場趨勢 3.成本管理分析與執行 4.跨部門溝通整合

具備三年以上相關經驗，具業務經驗尤佳 1.主導專案(機種)管理(進度/日程/問題的追蹤 & 資訊彙整) & 機種對應窗口 2.統合機構/光學設計相關問題反饋給客戶 3.整合客戶需求協調廠內相關單位配合 4.針對客戶問題及時性回饋/對應客戶 5.各階段送樣schedule掌控與確認 6.追蹤各Config 光學數據並提出與客戶會議檢討 7.主導與對外客戶電話會議與報告統整 8.客戶資訊的蒐集分析

1.Design the test tooling for the function test or In-circuit test. 2.Develop and implement automated test scripts using scripting language, such as C/C++/Python/shell/batch. 3.Evaluate the product designs and build the manufacturing test processes, fixtures. 4.Improve test processes and enhance efficiency, consistency, cost avoidance. 5.Deploy new device test capabilities and provide training at manufacturing sites. 6.Develop manufacturing test equipment specifications; lead equipment build and validation 7.Research and develop test solutions to enable new technology on new product introductions. 8.Collaborate with Electrical Engineering during product bring-up to create and develop test plans and automated test sequences or scripts for testing products at Printed Circuit Board Assembly (PCBA) level 9.Provide hardware debug mentorship to Test engineers and Product engineers.

1. Maintenance of power supply system and equipment for Taiwan High Speed Rail台灣高鐵供電系統及設備的維護 2. Management of Site work 現場工作的管理 3. To prepare for planning documentation of Site work and the Report準備現場工作計劃文件和報告

1.代表工廠做為工廠端與客戶對應的窗口，掌握新產品試產與量產相關專案的規劃及執行進度，解決與回應客戶所需相關問題。 2. 管理新產品試量產相關生產製造流程、產能、產品品質與作業程序改善作業。 3. 客戶來訪或稽核行程安排與接待，負責整合內部資源、準備相關資料及報告。 4. 整合工廠端資源並驅動團隊達成公司及客戶的要求。 5. 參加客戶相關會議，彙整專案資訊向客戶報告。管理客訴問題與追蹤改善。 6. 帶領團隊研究新製程與流程, 導入相應設備與建置新設施 7.偶需出差台南

• Sensing and market intelligence • Strategic marketing plan • Innovation roadmap/ NPD/ Cost-out programs • Pricing management • Master data • Application/ IPS solution development • Product training / seminars • Outsourcing/insourcing & cost-out programs • Product catalogue/ installation handbook/ literature update • Outsource products • Oversee and support sales team (with existing strong team structure)

At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress. As a member of our team, you are responsible for leading, developing and securing a high performing Service Operations organization in line with the overall Service strategy and the Alfa Laval culture in order to create an excellent customer experience, meet the Service market demands, and support Service growth opportunities. This is aimed at achieving the following objectives: 1. Elevating operational excellence to a world-class level, with a strong emphasis on safety, in accordance with AL HSE policies. 2. Driving profitable growth, while aligning with financial objectives. This involves optimal utilization of service resources and infrastructure. 3. Fostering engagement and motivation within the Service Operation team to enhance customer experiences, uphold commitments, maintain service quality, generate more service opportunities. Your Key tasks: 1. Safety: Directly responsible for complying with local policy and glocal AL Corporate Governance, championing the safety culture with the objective of promoting safe work behaviours. 2. Execution: Lead and develop the Service Center and Field Service teams, optimizing resource utilization for timely delivery and execution. 3. Competence development & Continuous improvement 4. Management SO ALTW: Strong alignment of Service Operations capability development with divisional Managers responsible for Service linked to the overall Service strategy, focus areas and sales activities.

我們正在尋找...｜Who We’re Looking For ￣￣￣￣￣￣￣￣￣￣￣￣￣￣￣￣￣￣￣￣ 我們正在尋找一位專案經理，具備細節導向、積極主動的特質，能夠全程掌握並主導專案進行。你將負責領導跨部門團隊、管理專案時程，並確保每個階段順利交付——其中也包含短期外派至越南的任務。 如果你是喜歡挑戰、能在多變環境中獨立思考並做出行動的人，我們誠摯邀請你加入我們的團隊！ We're looking for a Project Manager who is detail-oriented, proactive, and capable of taking full ownership of a project from start to finish. You will lead cross-functional teams, manage project timelines, and ensure successful delivery — including short-term assignments in Vietnam. If you're someone who thrives on challenges and can think independently in a dynamic environment, we’d love to welcome you to our team! 【主要工作內容｜Responsibilities】 1. 配合短期外派至越南，協助當地專案執行與溝通事宜。 Assist with project execution and communication during short-term assignments in Vietnam. 2. 作為顧客與供應商的主要聯繫窗口，負責溝通協調與問題處理。 Act as the primary point of contact for clients and suppliers, responsible for communication, coordination, and issue resolution. 3. 規劃、執行並管理專案時程，確保專案進度、品質與交付目標達成。 Lead the planning and execution of project timelines, ensuring all milestones are met with the expected quality and outcomes. 4. 撰寫會議簡報、會議紀錄與其他專案文件，定期向主管或客戶報告進度。 Prepare meeting presentations, minutes, and other project documents, and regularly report progress to supervisors and clients. 5. 視情況需出差至客戶所在地。 Occasional business trips to client sites as needed. 6. 完成主管交辦之其他任務。 Other tasks assigned by supervisors. 【職務特點｜Role Highlights】 ✦ 無需陌生開發、無業績壓力，讓你專注在專案本身 ✦ No cold-calling or sales KPIs — just pure project focus 【加分條件｜Nice to Have】 1. 有跨國溝通經驗或參與海外專案者 Experience in international communication or overseas projects 2. 有軟體、系統或資訊專案管理經驗者佳 Background in software/system/IT project management is a plus 3. 具備越南語能力尤佳 Vietnamese language skills are a strong plus 【工作地點｜Work Location】 高雄（需能配合短期外派至越南） Kaohsiung, Taiwan (Short-term assignments in Vietnam required)

【職位&工作內容介紹】 本職位隸屬長春集團技術與工程部，在經過內部培養訓練後，您將有機會與一群充滿熱情的工作夥伴一起負責集團新建廠房配管設計、既有工廠工程改善以及相關設計改造專案。 【本職位需求技能】 工作經驗、經歷不拘，只要您在學期間曾經具備CAE、CFD相觀模擬軟體的訓練與操作經驗，對於化工廠設計、改造有興趣者，都歡迎與我們接洽，如符合下列項目，更是大大加分 1. CFE、CAE、流體力學模擬相關專業能力 2. 具Polyflow & Fulent軟體使用經驗者尤佳. 3. 具Ansys 或其他高分子膜流軟體使用經驗，有流體力學分析經驗者尤佳. 4. 具備3D膜具經驗 【歡迎應徵，並請您協助完成以下事項】 1. 來信應徵請檢附您個人碩士論文摘要 (透過104或官網直接留資料都可以) 2. 官網資料填寫請註明應徵【技術設計工程師】職位