1. Design, develop, and optimize software for data center switches to ensure high-performance and reliable network switching.
2. Implement and maintain BSP support for both x86 and ARM-based platforms.
3. Develop and integrate Linux kernel drivers to enable seamless hardware functionality.
4. Develop and maintain SONiC platform adaptation and contribute updates to the community.
5. Write, execute, and automate test cases to identify, debug, and resolve software issues.
6. Collaborate with hardware engineers to achieve robust software-hardware integration.
7. Work closely with cross-functional teams to troubleshoot and resolve issues throughout the product lifecycle.
Duties:
1. To maintain business relationship with existing customers by contacting the customer on a regularly basis to improve customer service satisfaction.
2. Contract archiving and contract renewal.
3. Interact with operation, sales, finance (contract process) departments for following up company procedure to enhance clients’ satisfaction.
4. Handle clients enquiries on a professionally, timely and efficiently and follow up customer service complaints
5. Support Sales team on government bidding and SFDC maintaining.
6. Accurately complete global/local reports, the supplier information form, annual audit report and other relevant reports.
7. Identity new opportunities through relationship building and issue resolution
Requirements:
1. Bachelor degree with over two years B2B customer services or sales work experience is essential.
2. Capable of using Microsoft Office and Google. And, not afraid of engaging various systems
3. Must be a self-starter, and extremely motivated, effective to perform.
4. Possess sophistication and poise to work with high-level contacts.
5. Must possess excellent customer service skills, excellent organization and problem solving skills.
6. Serious work attitude, rigorous and responsible, with a strong sense of responsibility.