The IT Engineer will be part of Supermicro IT Department, System Team, supporting global IT infrastructure and performing the following duties
1. Linux KVM Cluster Management
Implementation, configuration, and maintenance of Linux KVM clusters integrated with Ceph storage.
2. Monitoring & Alerting
a. Service and infrastructure monitoring using Zabbix and PRTG, including custom template, trigger, and discovery rule configuration.
b. Familiar with notification via instant message (Telegram/Teams)
3. On-Premises Server Operations
Deployment, configuration, and ongoing maintenance of on-premises servers and related infrastructure.
4. Service Ticket Handling
Assist in processing, tracking, and closing IT service requests and incidents.
5. Other Duties
Perform additional assignments as directed by the supervisor
[工作內容 ]
Company Works 公司相關
-Corporate Infrastructure
1.) Information system 資訊系統
2.) Network architecture 網路架構
3.) Security System 安全系統
4.) Cloud solution and service maintain 雲端解決方案及服務維護
Department Works 部門相關
1.) Project Service 專案服務
2.) Solution Service 解決方案服務
3.) Maintain system 系統維護
4.) Technical Support 技術支援
Employee Works Detail 員工相關
-System & Server 系統與伺服器
1.) AD
2.) DNS
3.) Microsoft 365
4.) Hyper-V virtual technology
5.) Web
6.) SQL
7.) Backup solution
8.) AntiVirus Security
9.) ERP
10.) Azure/AWS
*須配合輪值on call, 津貼另計.