1. Stakeholder Engagement & Health Affairs
(1) Enhance and build relationships with key and next gen KOL in the veterinary community
(2) Serve as the primary contact with vet industry and professional bodies.
(3) Assist and discuss Veterinary NPD discussions.
2. Education & Training
(1) Create and update the material for all product trainings, including new product launches, for Sales and Corporate Affairs associates, tailored for their functional requirements.
(2) Deliver pet nutrition/product training to needed associates including general lecture, orientation and specialized knowledge for Sales consultancy need.
(3) Deliver training for vets and professional associations and universities through the formats of e-learning/ in person presentation, seminars/ conferences.
3. Business Projects:
(1) Work strategically to leverage and ally with more pet health organizations who hold the same value as Royal Canin.
(2) Lead and drive business critical projects assigned by LM as required for the company
Financial reporting and analysis (75%):
• Provide the financial management reports (including daily/weekly/periodic/quarterly management reports, Group & Statutory reports) and analyses to trigger business discussions and facilitate effective decision making
• Assess status of reporting and analyses at business level and provide actionable recommendations on what to stop / continue and start
• Continuous improvement of financial reports by exploring automation, streamlining the process and standardizing reports across pillars and TW&HK markets, as well as leveraging global digital tools – closely partnering with Cluster FP&A Manager and Cluster Controller
• Support SRM analysis and initiatives by partnering with Sales and Marketing team, including pricing, portfolio optimization, and TE analysis
• Conduct analysis of profitability by customer and by product in accordance with management needs
• Involve and contribute to S&OP+ steps, especially PDMR / SMR and IRR
• As Supply Chain Business Partner lead, support the tracking, analysis and planning of Logistics costs and Inventory for both markets with continuous focus on driving forecast accuracy improvement
• As Online / EC Business Partner lead, support the development and creation of a clear and structured online reporting that answers and meets demand team and LT requirements
• Closely work with DT team to digitize and automate reporting locally
• Develop new Cash model in partnership with CFO and FP&A Manager
• Responsible for Finance to non-Finance education champion for the cluster to provide regular and up-to-date training sessions
Sa4 (cube) Champion (15%):
• Build expertise in Sales and Finance cubes functionality – through dedicated training and practices
• Educate and deliver training to HK and TW associates on how to access data and generate reports
• Manage transition from Sa4 to data lake and inter lake, RC new data management systems
Governance and system (10%):
• Ensure the compliance of internal control policy in accounting and reporting process
• Participate in the internal control improvement and internal & external audit when needed
1.團隊合作與成員分享資訊、支持和協作,以獲得協同效應並實現團隊目標
2.溝通並執行銷售計畫以實現公司目標和指定的KPI
3.透過有效和優質的銷售拜訪與現有及潛在客戶保持良好互動關係
4.對獸醫和診所工作人員實施產品清單、產品詳細說明和培訓,確保在現場傳遞正確的知識和品牌訊息
5.分析評估商機,提出負責區域或特定客戶的發展方案,即時回饋市場動態
7.與跨部門合作,確保在營運和客戶異議處理方面提供優質體驗和高服務水平
8.在現場活動中遵守所有公司政策、程序和商業道德準則。積極參與公司/部門會議、產品知識培訓和簡報
1. Work as a team to share information, support and collaborate with team members to gain the synergies and achieve team target
2. Communicate and execute sales plans to achieve company’s objectives & assigned KPI targets
3. Responsible for developing new accounts, maintaining a strong relationship with existing and prospective customers by effective and quality sales calls
4. Implement product listing, product detailing and trainings to vets and clinic staff, ensure correct knowledge and brand message delivered in field
5. Conduct business review and plan with at least A & B customers to optimize the product mix and growth opportunities
6. Analyse and assess business opportunities, come up with development proposal in responsible territory or with specific accounts, feedback market news in the timely manner
7. Liaise with cross functions including Finance, Supply Chain, S&C, Trade Marketing to ensure the delivery of premium experience and high service level in terms of operation and customer objection handlings
8. Assist and participate in marketing events of new customer recruitment, consumer activations and consumer education activities such as seminars, trade events, and compound samplings, etc
9. Adhere to all company policies, procedures and business ethics codes in field activity. Actively participate company/department meetings, product knowledge training and briefings