At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.
Shape your Career with Citi
We’re currently looking for a high caliber professional to join our team as Officer, Assistance Relationship Manager, Citi Commercial Banking , Hybrid based in Taipei Taiwan. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.
The Relationship Associate is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.
Responsibilities:
Calls on clients to deepen relationships and proactively owning, responding to and anticipating any future needs, roadblocks or risks, leveraging internal resources to assist where necessary
Working closely with senior RMs, product specialists and subject matter experts across the bank to structure customized solutions that meet clients’ unique needs
Working closely with senior RMs to leverage the expertise and capabilities of other Citi businesses to better achieve mutual business goals together
Identifies cross-sell opportunities to deepen and increase share of wallet
Driving innovation in the solutions we provide clients and further developing our business where necessary and appropriate
Identifying and pursuing new clients aligned with CITI COMMERCIAL BANK (CCB)’s value proposition.
Being future-focused in thinking and planning ahead for ways Citi can differentiate itself from competitors
Staying connected with influencers, industry associations, thought leaders and senior business contacts to expand industry knowledge and deepen CITI COMMERCIAL BANK (CCB)’s relationship with these partners
Ensuring deals are structured to balance risk and reward, so teams’ incentives align with acting in the clients’ interests
Actively protects Citi’s assets and reputation by being the first line of defense from credit risk management perspective
Ensuring that all activities are carried out to the highest ethical standard
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
