Incident management –
Respond to alarm triggered in the office.
Be able to resolve Civil Disturbances that may occur.
Crisis Management.
De-Escalate tense situation with user.
Be ready, willing and able to assist with evacuation.
Prepare for Shelter in Place situations.
Report suspicious activity –
Be observant of office surroundings
Ability to spot suspicious packages or items.
Able to take control of an incident.
Office and infrastructure –
Report any building damage to the office.
Be trained to resolve an elevator entrapment issue.
Provide professional assistance during a Fire inspection.
Cautious of any water leaks or gas leaks
Be able to notice hazardous material
Provide assurance to the office during a power outage.
Access Control –
Utilize access control programs to identify all individuals coming in to the office
Provide accurate badge and lanyards based on the reason for the visit to the office.
Bi-hourly patrol of the office.
Able to submit request forms to disarm alarms or entry to the server room.
Visitors –
Courteous escort of all visitors of the office.
Accurate tracking of all individuals coming into and leaving the office.
Able to identify suspicious individuals.
Admin duties –
Manage incoming and outgoing mail and packages.
Ability to translate incoming mail from Chinese to English and vice versa
Assist in shipping package for employees.
Ability to identify mail threats and suspicious letters.
