Main Responsibilities:
1. Sales Development
- To develop the overall strategies and initiative for daily shop operations and management
- To ensure sales target is achieved
- To maximize HJ sales and be able to lead and coach the team to sell HJ
- To maximize sales by attracting new customers, and public relations
- To uphold excellent quality, in conjunction with efficient and friendly customer service
- To establish and implement action plans in cooperation with General Manger
- To aware of local & surrounding trading environment and its impact on the sales
- To coordinate in store & promotional events
- To ensure smooth execution of services taken places at shop and sustain premium brand image
2. Staff Management
- To train, position and discipline the staff to reflect business strategy and meet sales goals
- To manage, coach and motivate staff to achieve sales goals and to perform an excellent customer service at all times
3. Inventory Management
- To ensure proper inventory mix matching to market needs
- To monitor merchandise assortment on a regular basis
- To manage healthy stock level and product mix to reflect sales and customer demands
4. Visual Merchandising
- To implement proper visual presentation guidelines to project the Chaumet image and benefit sales through better display presentation
- To make sure timely window and interior display changes pro-actively to feature various new items and create excitement
- To maintain the highest standard of housekeeping
5. Administrative Management
- To oversee all facts of store operation including payroll, billing, daily reconciliation reports, bank statements and sales reports to head office
- To control invoices and meet budgetary goals
- To communicate with the landlord about the store rental contract