1.收銀作業
• 能夠在高峰時段有效處理交易
• 熟悉POS機及界面
• 在所有交易中保持準確：購買、退貨、取消
• 了解所有 POS 功能，包括促銷、員工餐、各種折扣、空缺、現金券
• 在沒有監督的情況下執行標準的 POS 開閉程序
• 根據SOP準確準備和處理現金存款
• 根據SOP 為客戶包裝麵包
2.門市作業
• 從後廚房分發產品
• 協助客戶進行產品查詢、產品定價、促銷等
• 向客戶進行暗示性銷售和追加銷售產品
3. 總則
• 了解所有產品名稱
• 根據 SOP 適當執行
• 向客戶展示友好和積極的形象
• 插座和顯示器的清潔度
• 托盤和鉗子清潔
• 展示清潔度
• 能夠處理客戶的要求和詢問
• 處理蛋糕預訂及查詢
• 協調蛋糕訂單、送貨和包裝
1. Topping Section:
• Process topping for respective bread and danish types according to SOP
• Euro bun toppings (in applicable outlets)
• Prepare ingredients and fillings for all bun type products
• Learn all products and know what are the ingredients in each product
• Perform Dispensing duty to bring out freshly baked products in organized manner
2. Table Section:
• Be equipped with knowledge on using the right and required ingredients per product
• Ensure right ingredients are used per product, at the correct weight per ingredient
• Perform Sweet bun, Danish, Euro, Toast shaping
• Perform filling for sweet breads according to product
3. Oven Section:
• Ensure right temperature and time setting per product being baked
• Be equipped with the right and proper knowledge for each product before baking
• Responsible to ensure all bread types (sweet bread, Danish, Euro, Toast) be baked according to standard
