12/07 服務中心經理 Chief Concierge
- 台中市西區
- 3年以上
- 學歷不拘
•Provide information pertaining to all hotel services, local places of interests, restaurants, doctors, sightseeing tours and any other information likely to be of the interest to guests •提供客人可能感興趣的關於酒店所有服務、當地名勝、餐館、醫生、觀光等方面的信息。 •Be prepared to recommend first and foremost the hotel’s own Food and Beverage outlets before any other, making himself totally familiar with the operating times and each outlets benefits •最先向客人推薦本酒店的餐飲營業場所，熟知這些營業場所的營業時間和各自的特長。 •Oversees and directs all aspects of the Concierge service operations •監督和指導禮賓部服務的各方面工作。 •Lead the coordination of any guests’ needs, special requests, and inquiries to ensure superior service and value for our guests. •領導協調客人的需求，特殊要求和請求來確保為客人提供卓越和超值的服務。 •Staff Training •員工培訓