As the Chief Operating Officer, you will play a pivotal role in shaping the future of our company.
You will be responsible for overseeing the day-to-day operations of the company, ensuring operational efficiency, scalability, and profitability.
You will collaborate closely with the executive team to develop and execute strategic initiatives, drive business growth, and enhance customer satisfaction.
--- Key Responsibilities ---
◆ Operational Excellence: Provide strategic direction and leadership to all operational functions, including AI research and development, sales, customer support, product development, and service delivery ensuring alignment with company goals and objectives.
◆ Strategic Planning: Collaborate with the executive team to develop and implement comprehensive strategic plans that capitalize on the synergy between cloud services and AI technology, driving innovation and competitive advantage.
◆ Process Optimization: Foster collaboration and communication across teams to ensure seamless integration of cloud and AI solutions, driving interdisciplinary initiatives and maximizing synergies.
◆ Team Management: Build, mentor, and lead a high-performing operational team, fostering a culture of collaboration, accountability, and continuous learning.
◆ Financial Management: Work closely with the CFO to manage budgets, financial forecasting, and cost control measures, ensuring the company's financial stability and supporting growth initiatives.
◆ Customer Focus: Lead efforts to deliver exceptional client experiences, leveraging AI capabilities to customize solutions, anticipate customer needs, and drive customer satisfaction and loyalty.
◆ Talent Development: Build, mentor, and lead a high-performing operational team, nurturing a culture of innovation, collaboration, and continuous learning.
--- Qualifications ---
◆ Bachelor's degree in the US or Europe in Business, Management, or related field; MBA preferred.
◆ Ten or more years of experience in executive leadership roles within the cloud services and AI industry.
◆ Demonstrated success in driving operational excellence, business growth, and customer satisfaction.
◆ Strong financial acumen and experience in budgeting, financial analysis, and cost management.
◆ Exceptional leadership skills with the ability to motivate and manage cross-functional teams effectively.
◆ Proficient English skill sets if not native with excellent communication, negotiation, and interpersonal skills.
◆ Strategic thinker with a results-oriented mindset and a passion for innovation.