Overview
Responsible for the management of the end‐to‐end investigator/site payment processes and payment calculations, creation and management of purchase orders, payment and clinical trial payments. Liaise among business partners and stakeholders within C&G and study teams to assist with complex issue resolution and/or guidance, as needed.
Key responsibilities
• Services rendered will adhere to applicable company SOPs, WIs, policies, local regulatory requirements, etc.
• Management of the end‐to‐end investigator/site payment processes and payment calculations.
• Liaise among business partners and stakeholders within C&G and study teams to assist with issue resolution and/or guidance, as needed.
• Analyze study‐specific Total Contract Value (TCVC) and PO calculators utilizing CTMS, CTAs and interactions with CGAs, LTMs and SMs.
• Create and send payment notifications to sites.
• Answer queries, questions and issue resolution with sites and study teams, as needed.
• Rectify failed payments, as appropriate, for purchase requisitions.
• Create, maintain, and close‐out site‐specific purchase requisitions in the local systems, utilizing the study‐specific PO calculator, CTAs and CTMS for applicable countries.
• Request and gain access to study‐specific EDC system.
• Run monthly subject visit completion reports and enter data into CTMS.
• Generate payments through CTMS, where applicable and enter invoices into CTMS as received to process ad‐hoc payments.