1. Lead or collaborate in innovation development (chemistry, digital, and equipment) of water treatment solutions:
- Provide technical insight on technical hurdles in innovation development
- Establish lab simulation system and run laboratory work for solution screening and conduct customer field trials
- Analyze the test data, document and report-out the results in a clear and concise manner
2. Identify customer needs and gain 1st hand insights for innovation to build future innovation map aligned with business development strategy.
3. Build close collaboration with field sales and service team, as well as regional and global counterparts.
4. Provide advanced technical support to sales and customer which includes but not limited to technical training, trouble-shooting and etc.
5. Develop the best practice application guidelines
6. Maintain lab safety and lab instruments